Whitelist ports in case you are under a Firewall

There might be some cases, where your connection is filtered by a firewall, for those cases, if you are having issues with connecting or using Toky, please enable those ports to guarantee the overall good performance of Toky:

First try opening the following ports and do a test:

• _TCP only:_10443 and 10444

• TCP and UDP: 3478

If the problem persist, open these other ports in your Firewall

• _TCP only:_5090

• TCP and UDP: 10000 to 65565.

Also if the firewall allows it, prioritize everything on *.toky.co If this doesn’t solve the problem, please contact our customer service team.