Why was my account blocked?

Accounts may be blocked in rare occasions by our fraud prevention system if one or more of the following conditions occur:

  • use of disposable email addresses

  • trying to make payments using anonymized services such as Tor

  • billing information that was flagged as highly risky by our payment gateway

  • multiple trial accounts created with the same email address domain

  • abuse of testing credit and testing phone numbers

If you believe your account was incorrectly blocked, please reach out here. The following information may be requested to prove the authenticity of each Business.

  • Business Registration Certificate

  • Proof of address for the Business ( Utility Bill, Rental Receipt, Phone Bill)

  • ID/Passport of the representative.

  • Tax ID/ VAT

  • Contact Phone number.

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