# Enable & disable call recording

You can use Toky as an automatic call recorder app for inbound calls. This feature can be enabled or disabled easily.

**Observation:** only inbound and outbound calls involving the telephone network can be recorded. Web calls (Internet to Internet) can't be recorded.

* [For inbound calls](#for-inbound-calls)
* [For outbound calls](#for-outbound-calls)

#### For inbound calls <a href="#for-inbound-calls" id="for-inbound-calls"></a>

1\. Go to the [Phone Numbers menu](https://app.toky.co/business/phone_numbers).

2\. Select the number you would like its calls to be recorded, and click on **Edit**.

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-58651a235c274a0ed6f37c3b67f68a4a28da7cda%2Ftoky-phone-number-configuration.png?alt=media" alt=""><figcaption></figcaption></figure>

3\. Check or uncheck on **Record inbound calls** if you want to enable or disable call recording on this number.

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-945557d1df5b0a2eb5dcc76193db3398d6560caf%2Ftoky-enable-disable-call-recording.png?alt=media" alt=""><figcaption></figcaption></figure>

4\. Click on **Save Changes** to finish.

#### For outbound calls <a href="#for-outbound-calls" id="for-outbound-calls"></a>

1\. Go to the Agent's menu.

2\. Select the agent you would like their calls to be recorded, and click on **Edit**.

3\. Check or uncheck on **Record outbound calls** if you want to enable or disable call recording of this agent.

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-7f1d9837991b148c5e34185f78a8bea63f508698%2Ftoky-agent-record-calls.png?alt=media" alt=""><figcaption></figcaption></figure>

4\. Click on **Save Changes** to finish.