# How to use the Chrome Extension

***NOTE: This extension is deprecated and will stop working by October 18th, 2020. Please use*** [***our other apps***](https://toky.co/en/apps) ***instead.***

*If you are looking for the Click to Call extension for your CRM,*[ *please install it here.*](https://app.toky.co/business/applications/click-to-call) ***This extension is not for Click to Call**.*

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Toky has two extensions:

* For receiving and making calls, known as the Call Extension (this one)
* For [Click to Call](https://chrome.google.com/webstore/detail/toky-click-to-call/fhjiofbghkamgjbbndpaghklifdckhmk) on CRMs

This tutorial explains the Call Extension.

### What can I do with it? <a href="#what-can-i-do-with-it" id="what-can-i-do-with-it"></a>

* Answer calls without needing a Toky tab open
* Make calls using the dialer
* Receive Toky notifications

### Features <a href="#features" id="features"></a>

\- Call agents with a single click

<figure><img src="/files/bE1vkESnvOZM9eEr56AX" alt=""><figcaption></figcaption></figure>

\- Open the dialer to call telephone numbers

<figure><img src="/files/PIIBkDrcuWi97gsaa8jR" alt=""><figcaption></figcaption></figure>

\- Open the web app

<figure><img src="/files/sU8cXq7JxBi17JUinFu8" alt=""><figcaption></figcaption></figure>

\- Answer calls and know who's calling

<figure><img src="/files/ts9qS4IR5BiYYIlc5QQX" alt=""><figcaption></figcaption></figure>

\- Connect it to your CRM of preference to pull contact information

<figure><img src="/files/x0fxM10herVurLVLOfrO" alt=""><figcaption></figcaption></figure>

\- Transfer calls to your teammates

<figure><img src="/files/SLsC51AibvGO6mwIotm9" alt=""><figcaption></figcaption></figure>


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