> For the complete documentation index, see [llms.txt](https://docs.bird.com/toky-en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/toky-en/readme/intercom-integration-discontinued.md).

# Intercom Integration discontinued

Effective January 1st, 2023, Toky will no longer offer integration with Intercom, Toky Instant Call for Intercom, and the related features.

There are currently no plans to re-enable it.

Customers with an active Intercom integration will still be able to use it. However, if it comes to the situation that the setup is disconnected, there would be no way to re-integrate.

With that said, no support will be offered to any Intercom related tickets, and customers will be informed about the unavailability of this feature.


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