Toky EN
  • Toky Documentation
  • FAQ
    • BYOC (Bring Your Own Carrier) support at Toky
    • BYOC Requirements
    • Can I change an agent's email?
    • Can I port my number over to Toky?
    • Can I share my agent account with others?
    • Do you have any desktop apps?
    • Do you have any reports?
    • How can I close my Toky account?
    • How can I port my number out of Toky?
    • How does billing work when I bring my own phone number?
    • How does the voicemail work?
    • How long will it take to receive a verified WhatsApp Business account?
    • How much does it costs to send SMS with Toky?
    • How to unblock my microphone access for Toky?
    • Intercom Integration discontinued
    • Toky's refund policy
    • What are the limitations of a trial account?
    • What do the phone icons mean in the call history?
    • What does every status in call history mean?
    • What happens after enabling an integration?
    • What prices does Toky charge?
    • What to check if Toky calls drop or they can't connect?
    • What to do in case of having problems with calls?
    • What's a Toll-free phone number?
    • What's a live call?
    • What's an IVR or Phone Tree?
    • What's the best server to connect my number to Toky?
    • Where can I find free on hold music for my call center?
    • Where can I find the API Key?
    • Which browsers does Toky support?
    • Which countries are eligible for 1 free phone number?
    • Why aren't personal email addresses accepted in Toky?
    • Why can the call rates in the calculator be different to the starting prices in the same country?
    • Why do I have a payment hold?
    • Why is my browser sending incomplete information?
    • Why was my account blocked?
  • How-to Guides
    • Add an agent with an already existing Toky account
    • Adding or deleting agents from Toky
    • Answer calls using Toky
    • Block a phone number
    • Buy a phone number from Toky
    • Call forwarding is not working
    • Change the greeting audio for live calls
    • Change your Caller ID
    • Common issues caused by call forwarding
    • Configure agents and their groups
    • Configure the audio messages in your IVR
    • Configure your headset on Toky
    • Configure your profile
    • Connect my Twilio hosted number to Toky
    • Connection Measurement Tests
    • Create a power dialer campaign
    • Display an external phone number as a Caller ID
    • Download Call recordings using the API Reference
    • Enable & disable call recording
    • Enable call forwarding
    • Enable call recording
    • Enable permanent call forwarding for an agent
    • Enabling low credit notifications and credit auto-recharge
    • Find the phone number of a customer who called my business
    • Get started with Toky
    • Get the Call ID link to report a call to customer support
    • How can I buy testing credit?
    • How to activate Speech to Text transcription for voicemail
    • How to assign a phone number to one of your agents
    • How to bulk-download or export call recordings
    • How to cancel my Toky account
    • How to configure the overflow agent group?
    • How to download the Call Recordings
    • How to login to Toky
    • How to make calls from the desktop app
    • How to make calls from the mobile app
    • How to port my number to Toky
    • How to request a call recording transcription?
    • How to restore Toky Google Chrome extensions that disappear from the Chrome bar
    • How to test your connection quality and audio settings
    • How to transfer a call to an agent, group or external phone number?
    • How to use the Chrome Extension
    • I'm having issues with the audio on the desktop app for Mac
    • Import contacts to the phone directory
    • Install a WhatsApp click to chat link in your website
    • Install the call widget on your website
    • Install the desktop app on Mac
    • Install the desktop app on Windows
    • Make calls with Toky's web app or business dialer
    • Make international phone calls
    • People can't hear me when I talk
    • Receive fax to email
    • Send text messages (SMS) using Toky
    • Set up an integration for the first time
    • Set up your IVR in Toky
    • Toky United States 10DLC FAQ
    • Toky and GDPR
    • Troubleshooting sound problems
    • Update the Windows application
    • Use WhatsApp Business in Toky
    • Use a Telephone Menu
    • Use call monitoring and whispering
    • Use the Chrome Extension
    • Use voicemail drop with Toky
    • Use your IVR to forward calls to phone numbers
    • Viewing your Toky account invoice
    • What to check if your CRM integration is not working properly
    • Where can I set working days and hours in Toky?
    • Whitelist ports in case you are under a Firewall
  • Integrations
    • About Toky connector for Google Data Studio
    • Change data connector parameters in Google Data Studio
    • Create call Tasks associated with Leads and Contacts using Salesforce Classic
    • Create call Tasks associated with Leads and Contacts using Salesforce Lightning
    • Enable the Front Integration
    • Enable the Hubspot integration
    • Enable the Pipedrive Integration
    • Enable the Zoho CRM integration
    • Getting Started with Hubspot Integration
    • How do I receive calls that were made via Toky Instant Call?
    • How does Toky for Zoho Phonebridge works?
    • How does Zendesk integration work?
    • How to configure MessageBird Flow Builder integration
    • How to enable CRM integrations in Toky?
    • How to enable Toky for Zoho Phonebridge
    • How to enable Zendesk Integration?
    • How to enable replies with SMS from Zendesk
    • How to enable the Insightly Integration?
    • How to integrate Toky with Okta
    • How to use Toky Data Importer Add-on for Google Sheets
    • Integrate Toky Dialer to Salesforce Classic
    • Integrate Toky Dialer with Salesforce Lightning
    • What's the difference between Zoho Phonebridge and the main Zoho integration?
    • Xiaomi - Control Background Running in MIUI
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  1. Integrations

How to integrate Toky with Okta

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Last updated 1 year ago

Following these steps, you can connect Toky and Okta to provide your team an easy and secure way to start their session in Toky using

Create the App in Okta

NOTE: You must be an admin in the Okta account.

  • Login to Okta and go to Applications > Applications, and click on “Add Application”

  • Click on Create New App, select Web as platform, and OpenID Connect as Sign in method. Click on Create

  • You can download the following Toky logo to use it in your Okta App.

  • Click on Save

Configuring the app in Okta

  • Cick on Edit on the Toky app recently created

  • In the APPLICATION section, mark the options Allowed grant types, Implicit (Hybrid). By default the option Allow ID Token with implicit grant type will appear as selected.

  • In the field Login initiated by select Either Okta or App, and the Application visibility will appear**.** Select Display application icon to users.

  • In the field Initiate login URI copy the URL you enter in Login redirect URIs and remove the “/callback” text.

  • Click on Save.

Configure the Okta integration in Toky

NOTE: You must be an admin in your Toky account

  • Login to your Toky account and go to Integrations > Okta and follow the instructions to fill in all the required fields.

  • To get the Issuer URI you must go to Okta and then, go to Security > API. You will find a list of Authorization Servers, copy the Issuer URI from the server you want to use.

  • Get the Client ID and the Client Secret in Aplications > Aplications. Select the app we created in the first steps and go to the General tab, and you will find the Client ID in the Client Credentials section. Copy the value and paste it into the corresponding field in the Toky integrations tab.

Important: These values are used by Toky to start the Authorization Code Flow with Okta from the server-side.

  • Enable the integration to start using the single sign-on with Okta.

  • Click on Save Changes

Assign users to the Toky app in Okta

You must assign users to the Toky app so they can see it in their home screen in Okta and use it to log in to Toky.

  • Go to your Okta account, and then to Applications > Applications. Select the Toky app and go to the Assignments tab.

  • Click on Assign > Assign to People (or group if you already have one defined), find the users you want to use Toky, and assign them to the app.

  • The assigned users will receive a notification and they will see Toky in their apps.

How to use the integration with Okta

Once you finish configuring the integration, you can now login to Okta, go to the My Apps section, and click on Toky app.

Type Toky as Application name, upload the Toky Logo as Application logo, and in the section Configure openID connect, enter the following URL in the Login redirect URIs field:

In the LOGIN section, modify the link previously saved in the Login redirect URIs, and replace the clientID in the link (clientID/callback), with the value you can find in Client Credentials > Client ID.

https://app.toky.co/auth/okta/clientID/callback
https://app.toky.co/auth/okta/
Okta’s secure single sign on