Channel connectors

The following endpoints are part of the Connectors API. Channels are created by first installing a new connector. Connectors are responsible for linking the MessageBird Engagements platform to third party platforms. This documentation will provide details on how to interact with these endpoints.

Create a connector

A-Sync : this will start a background process that may require some time to complete. A Get call may be required to to retrieve the final result .

Create a new connector from a template.

POST/workspaces/{workspaceId}/connectors

Authorization

useraccessKey

Path parameters

workspaceId*string (uuid)

Body

application/json

name*connector name

connectorTemplateReftemplate to base this connector on by ref

argumentsarguments to provide to each action invocation on this connector

securityArgumentsSecurityArgumentsMap

Provide the arguments required by the security scheme(s) on the connector template.

channelConversationalStatusEnabledControls the default value for channel's conversational flag.

invitationTokenInvitation token to allow installation of connectors that are not GA.

Response

201404409422

OK

Body

application/json

id*string (uuid)

The ID of this connector.

workspaceIdstring (uuid)

The ID of the workspace this connector belongs to.

routingKeynullable string

name*string

The Name of this connector.

regionstring

The Region in which this connector was installed in.

descriptionstring

The Description of this connector.

argumentsnullable object

Pre-configured arguments for this connector.

channelChannelConfig (object)

numbernullable NumberConfig (object)

connectorTemplateSlugstring

The slug for the template this connector is based on.

connectorTemplateRefstring

The ref for the template this connector is based on.

dataFetchingThe connector's data fetching synchronisation configuration and state.

dataCapturenullable object

createdAt*string (date-time)

When the connector was created.

updatedAtstring (date-time)

When the connector was last updated.

Request

JavaScriptCurlPython

const response = await fetch('/workspaces/{workspaceId}/connectors', {
    method: 'POST',
    headers: {
      "Authorization": "Bearer jwt",
      "Content-Type": "application/json"
    },
    body: JSON.stringify({
      "name": "text"
    }),
});
const data = await response.json();

Response

201404409422

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "workspaceId": "123e4567-e89b-12d3-a456-426614174000",
  "routingKey": "text",
  "name": "text",
  "region": "text",
  "description": "text",
  "arguments": {
    "someArgument": "someValue"
  },
  "channel": {
    "channelId": "123e4567-e89b-12d3-a456-426614174000",
    "platform": "text"
  },
  "number": {
    "profileId": "123e4567-e89b-12d3-a456-426614174000",
    "numberId": "123e4567-e89b-12d3-a456-426614174000",
    "phoneNumber": "text",
    "capabilities": "mms-inbound,mms-outbound,sms-inbound,sms-outbound",
    "numberType": "mobile",
    "endpointType": "alpha-number",
    "country": "NL",
    "profileAttachments": [
      {
        "capability": "text",
        "profileId": "text",
        "variables": {
          "connectorId": "text"
        }
      }
    ]
  },
  "connectorTemplateSlug": "text",
  "connectorTemplateRef": "text",
  "dataFetching": {
    "schedule": "text",
    "streams": [
      {
        "eventName": "text",
        "streamName": "text",
        "eventStreamName": "text",
        "filter": "text",
        "initialState": "text",
        "endCondition": "text",
        "incremental": false,
        "duplicatesFilterCapacity": 0,
        "cursorField": "text"
      }
    ]
  },
  "dataCapture": {
    "captureEndpoint": "text"
  },
  "createdAt": "2024-12-21T12:27:44.550Z",
  "updatedAt": "2024-12-21T12:27:44.550Z"
}

Supported channel connectors

Currently we support creating the following channel connectors

SMS

Properties

Property	Type	Description
connectorTemplateRef	string	Set as sms-messagebird:1
name	string	The name of your connector e.g. My SMS channel
arguments.phoneNumberId	string	The ID of the phone number to be installed. See
arguments.useCaseId	string	The ID of the use case. Required for 10DLC numbers. See
arguments.channelMessageType	string	The type of traffic that will be sent through this channel. It is a required field.
channelConversationalStatusEnabled	boolean	If true incoming messages will create new conversations in Inbox

Example request

{
    "connectorTemplateRef": "sms-messagebird:1",
    "name": "My SMS channel",
    "arguments": {
        "phoneNumberId": "2cffb55c-120e-91a8-8f10-ed9d1b412d29",
        "useCaseId": "be123b02-dacf-31f9-b3e5-50b18260bc23",
        "channelMessageType": "promotional"
    },
    "channelConversationalStatusEnabled": true
}

List connectors

Get list of available connectors for this workspace.

GET/workspaces/{workspaceId}/connectors

Authorization

useraccessKey

Path parameters

workspaceId*string (uuid)

Query parameters

Response

200404

OK

Body

application/json

results*array of Connector

nextPageTokenstring

The token that can be passed as pageToken in URL to retrieve the next set of results. If missing, no more results to display.

Request

JavaScriptCurlPython

const response = await fetch('/workspaces/{workspaceId}/connectors', {
    method: 'GET',
    headers: {
      "Authorization": "Bearer jwt"
    },
});
const data = await response.json();

Response

200404

{
  "results": [
    {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "workspaceId": "123e4567-e89b-12d3-a456-426614174000",
      "routingKey": "text",
      "name": "text",
      "region": "text",
      "description": "text",
      "arguments": {
        "someArgument": "someValue"
      },
      "channel": {
        "channelId": "123e4567-e89b-12d3-a456-426614174000",
        "platform": "text"
      },
      "number": {
        "profileId": "123e4567-e89b-12d3-a456-426614174000",
        "numberId": "123e4567-e89b-12d3-a456-426614174000",
        "phoneNumber": "text",
        "capabilities": "mms-inbound,mms-outbound,sms-inbound,sms-outbound",
        "numberType": "mobile",
        "endpointType": "alpha-number",
        "country": "NL",
        "profileAttachments": [
          {
            "capability": "text",
            "profileId": "text",
            "variables": {
              "connectorId": "text"
            }
          }
        ]
      },
      "connectorTemplateSlug": "text",
      "connectorTemplateRef": "text",
      "dataFetching": {
        "schedule": "text",
        "streams": [
          {
            "eventName": "text",
            "streamName": "text",
            "eventStreamName": "text",
            "filter": "text",
            "initialState": "text",
            "endCondition": "text",
            "incremental": false,
            "duplicatesFilterCapacity": 0,
            "cursorField": "text"
          }
        ]
      },
      "dataCapture": {
        "captureEndpoint": "text"
      },
      "createdAt": "2024-12-21T12:27:44.550Z",
      "updatedAt": "2024-12-21T12:27:44.550Z"
    }
  ],
  "nextPageToken": "text"
}

Filter by channel connector template

To filter connectors by a certain channel type use the templateRef as below:

Channel Connector	templateRef
SMS	sms-messagebird:1
WhatsApp	whatsapp:1
Instagram	instagram:1
Facebook messenger	facebook:1
Telegram	telegram:1
Line	line:1
Email	email-messagebird:1

Get a connector

Show the details of a specific connector.

GET/workspaces/{workspaceId}/connectors/{connectorId}

Authorization

useraccessKey

Path parameters

workspaceId*string (uuid)

connectorId*string (uuid)

Response

200404

OK

Body

application/json

id*string (uuid)

The ID of this connector.

workspaceIdstring (uuid)

The ID of the workspace this connector belongs to.

routingKeynullable string

name*string

The Name of this connector.

regionstring

The Region in which this connector was installed in.

descriptionstring

The Description of this connector.

argumentsnullable object

Pre-configured arguments for this connector.

channelChannelConfig (object)

numbernullable NumberConfig (object)

connectorTemplateSlugstring

The slug for the template this connector is based on.

connectorTemplateRefstring

The ref for the template this connector is based on.

dataFetchingThe connector's data fetching synchronisation configuration and state.

dataCapturenullable object

createdAt*string (date-time)

When the connector was created.

updatedAtstring (date-time)

When the connector was last updated.

Request

JavaScriptCurlPython

const response = await fetch('/workspaces/{workspaceId}/connectors/{connectorId}', {
    method: 'GET',
    headers: {
      "Authorization": "Bearer jwt"
    },
});
const data = await response.json();

Response

200404

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "workspaceId": "123e4567-e89b-12d3-a456-426614174000",
  "routingKey": "text",
  "name": "text",
  "region": "text",
  "description": "text",
  "arguments": {
    "someArgument": "someValue"
  },
  "channel": {
    "channelId": "123e4567-e89b-12d3-a456-426614174000",
    "platform": "text"
  },
  "number": {
    "profileId": "123e4567-e89b-12d3-a456-426614174000",
    "numberId": "123e4567-e89b-12d3-a456-426614174000",
    "phoneNumber": "text",
    "capabilities": "mms-inbound,mms-outbound,sms-inbound,sms-outbound",
    "numberType": "mobile",
    "endpointType": "alpha-number",
    "country": "NL",
    "profileAttachments": [
      {
        "capability": "text",
        "profileId": "text",
        "variables": {
          "connectorId": "text"
        }
      }
    ]
  },
  "connectorTemplateSlug": "text",
  "connectorTemplateRef": "text",
  "dataFetching": {
    "schedule": "text",
    "streams": [
      {
        "eventName": "text",
        "streamName": "text",
        "eventStreamName": "text",
        "filter": "text",
        "initialState": "text",
        "endCondition": "text",
        "incremental": false,
        "duplicatesFilterCapacity": 0,
        "cursorField": "text"
      }
    ]
  },
  "dataCapture": {
    "captureEndpoint": "text"
  },
  "createdAt": "2024-12-21T12:27:44.550Z",
  "updatedAt": "2024-12-21T12:27:44.550Z"
}

Check the readiness of a connector and its channel to send SMS

Show the status of a specific connector.

GET/workspaces/{workspaceId}/connectors/{connectorId}/status

Authorization

useraccessKey

Path parameters

workspaceId*string (uuid)

connectorId*string (uuid)

Response

200404

OK

Body

application/json

checksConnectorStatusConfigCheck (object)

channelnullable object

dataCapturenullable object

dataFetchingnullable object

engagementsnullable object

numbernullable object

dataFlowsnullable object

Request

JavaScriptCurlPython

const response = await fetch('/workspaces/{workspaceId}/connectors/{connectorId}/status', {
    method: 'GET',
    headers: {
      "Authorization": "Bearer jwt"
    },
});
const data = await response.json();

Response

200404

{
  "checks": {
    "runAt": "2024-12-21T12:27:44.550Z",
    "results": [
      {
        "name": "text",
        "displayName": "text",
        "status": "invalid",
        "assertions": [
          {
            "name": "text",
            "status": "invalid",
            "message": "text"
          }
        ]
      }
    ]
  },
  "channel": {
    "channelId": "123e4567-e89b-12d3-a456-426614174000",
    "platformName": "text",
    "status": "ok",
    "stage": "active",
    "errorMessage": "text"
  },
  "dataCapture": {
    "status": "ok",
    "stage": "active",
    "errorMessage": "text"
  },
  "dataFetching": {
    "schedule": "text",
    "streams": "text",
    "status": "ok",
    "stage": "active",
    "disabled": false,
    "disabledAt": "text",
    "errorMessage": "text",
    "lastExecution": {
      "status": "text",
      "startedAt": "2024-12-21T12:27:44.550Z",
      "endedAt": "2024-12-21T12:27:44.550Z",
      "duration": 0,
      "errorMessage": "text"
    }
  },
  "engagements": {
    "lakeletId": "123e4567-e89b-12d3-a456-426614174000",
    "status": "ok",
    "stage": "active",
    "errorMessage": "text"
  },
  "number": {
    "numberId": "123e4567-e89b-12d3-a456-426614174000",
    "profileId": "123e4567-e89b-12d3-a456-426614174000",
    "phoneNumber": "text",
    "status": "ok",
    "stage": "active",
    "errorMessage": "text"
  },
  "dataFlows": {
    "status": "ok",
    "stage": "active",
    "errorMessage": "text"
  }
}

Delete a connector

Deleting a connector will also delete the associated channel. Messaging for the related channel connector will be interrupted. Be sure you want to delete the connector before proceeding

Delete a specific connector.

DELETE/workspaces/{workspaceId}/connectors/{connectorId}

Authorization

useraccessKey

Path parameters

workspaceId*string (uuid)

connectorId*string (uuid)

Response

204422

OK

Request

JavaScriptCurlPython

const response = await fetch('/workspaces/{workspaceId}/connectors/{connectorId}', {
    method: 'DELETE',
    headers: {
      "Authorization": "Bearer jwt"
    },
});
const data = await response.json();

Response

422

{
  "code": "text",
  "message": "text"
}

(Optional) create a workspace subscription to list to channel related events

You can create a workspace subscription to listen to Channel Status changes and/or to be informed about new channel creations via webhooks

Create a webhook subscription

To start receiving notifications via webhooks, the first step is to create a subscription. A webhook subscription specifies the destination URL for events and defines how they should be filtered. During setup, you can select which events to send to the specified URL. You can create multiple webhook subscriptions to route different types of events to various URLs as needed. Event filters are applied using AND operators, meaning that all specified criteria must be met for an event to be sent. If you want to handle multiple interactionTypes, you’ll need to create separate webhook subscriptions for each.

POST/organizations/{organizationId}/workspaces/{workspaceId}/webhook-subscriptions

Authorization

useraccessKey

Path parameters

workspaceId*Workspace ID

The ID for the workspace.

Example: "b4e02c85-c6d2-4b15-8885-e09671799c61"

organizationId*Organization ID

The ID for the organization.

Example: "cb28a94e-8557-4394-80ea-5bbd2170d434"

Body

application/json

service*WebhookService (enum)

The service that the webhook is subscribed to. For example, to get events regarding channels, the service would be channels.

channelsnumberspaymentsconversations

event*WebhookEvent (string)

The event name identifies the webhook event, such as sms.outbound for notifications about SMS messages being sent.

Example: "sms.outbound"

eventFiltersnullable array of WebhookEventFilter (object)

Filters to apply to the events that are sent to the webhook. This is a key-value list of filters that are specific to the service that the webhook is subscribed to. One example would be a key of channelId and a value of a UUID (in string format) that represents a channel.

templatestring

url*Url (string)

The URL of the webhook is used to send events to the webhook. The URL must be a valid URL that respects the established pattern and is accessible from the internet.

Example: "https://example.com/webhook"

Pattern: ^https://([a-zA-Z0-9-]+\.)+[a-zA-Z]{2,}(/[^\s]*)?$

signingKeySigningKey (string)

The signing key for the webhook and can be used to verify the authenticity of the webhook.

Example: "KeV+/HGoIQrxuE5YPCRR6AuQOJveldYNNhbVi1i22qk="

Response

201400422

The webhook subscription was created successfully.

Body

application/json

id*string (uuid)

The unique identifier for the webhook subscription. This identifier is used to reference the webhook subscription in other API calls.

organizationId*WebhookOrganizationId (string (uuid))

Example: "cb28a94e-8557-4394-80ea-5bbd2170d434"

workspaceId*WebhookWorkspaceId (string (uuid))

Example: "b4e02c85-c6d2-4b15-8885-e09671799c61"

service*WebhookService (enum)

The service that the webhook is subscribed to. For example, to get events regarding channels, the service would be channels.

channelsnumberspaymentsconversations

event*WebhookEvent (string)

The event name identifies the webhook event, such as sms.outbound for notifications about SMS messages being sent.

Example: "sms.outbound"

eventFiltersarray of WebhookEventFilter (object)

templateTemplate (string)

Used for our Exit APIs for Twilio and Sinch. More information can be found here for Twilio and here for Sinch.

Example: "twilio"

url*Url (string)

The URL of the webhook is used to send events to the webhook. The URL must be a valid URL that respects the established pattern and is accessible from the internet.

Example: "https://example.com/webhook"

Pattern: ^https://([a-zA-Z0-9-]+\.)+[a-zA-Z]{2,}(/[^\s]*)?$

signingKeySigningKey (string)

The signing key for the webhook and can be used to verify the authenticity of the webhook.

Example: "KeV+/HGoIQrxuE5YPCRR6AuQOJveldYNNhbVi1i22qk="

status*WebhookSubscriptionStatus (enum)

activeinactive

createdAtstring (date-time)

updatedAtstring (date-time)

Request

JavaScriptCurlPython

const response = await fetch('/organizations/{organizationId}/workspaces/{workspaceId}/webhook-subscriptions', {
    method: 'POST',
    headers: {
      "Authorization": "Bearer jwt",
      "Content-Type": "application/json"
    },
    body: JSON.stringify({
      "service": "channels",
      "event": "sms.outbound",
      "url": "https://example.com/webhook"
    }),
});
const data = await response.json();

Response

201400422

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "organizationId": "cb28a94e-8557-4394-80ea-5bbd2170d434",
  "workspaceId": "b4e02c85-c6d2-4b15-8885-e09671799c61",
  "service": "channels",
  "event": "sms.outbound",
  "eventFilters": [
    {
      "key": "channelId",
      "value": "clicked"
    }
  ],
  "template": "twilio",
  "url": "https://example.com/webhook",
  "signingKey": "KeV+/HGoIQrxuE5YPCRR6AuQOJveldYNNhbVi1i22qk=",
  "status": "active",
  "createdAt": "2024-12-21T12:27:44.550Z",
  "updatedAt": "2024-12-21T12:27:44.550Z"
}

Channel creation Subscription

The example below will create a workspace wide subscription tracking all channel creations. this will inform you of any new channel being created and will return you the number / sender identifier the connectorId and the channelId associated with it

curl --location 'https://api.bird.com/organizations/<your-organization-id>/workspaces/<your-workspace-id>/webhook-subscriptions' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: AccessKey <your-access-key>' \
--data '{
  "service": "channels",
  "event": "channel.created",
  "url": "myURL.com",
  "signingKey": "mysecretkey",
  "eventFilters": [
  ]
}'

Channel Updates Subscription

The example below will create a workspace wide subscription tracking all updates regarding your channels. This is particularly useful when waiting for a channel to become active as a status update will always trigger an update event

curl --location 'https://api.bird.com/organizations/<your-organization-id>/workspaces/<your-workspace-id>/webhook-subscriptions' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: AccessKey <your-access-key>' \
--data '{
  "service": "channels",
  "event": "channel.updated",
  "url": "myURL.com",
  "signingKey": "mysecretkey",
  "eventFilters": [
  ]
}'