Channel connectors

The following endpoints are part of the Connectors API. Channels are created by first installing a new connector. Connectors are responsible for linking the MessageBird Engagements platform to third party platforms. This documentation will provide details on how to interact with these endpoints.

Create a connector

A-Sync : this will start a background process that may require some time to complete. A Get call may be required to retrieve the final result.

Create a new connector from a template.

post

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstring · uuidRequired

Body

application/json

namestringRequired

connectorTemplateRefstringOptional

channelConversationalStatusEnabledboolean · nullableOptional

invitationTokenstring · nullableOptional

Responses

201

OK

application/json

404

workspace not found

application/json

409

connector already exists

application/json

422

invalid data provided

application/json

post

/workspaces/{workspaceId}/connectors

HTTPcURLJavaScriptPython

POST /workspaces/{workspaceId}/connectors HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 236

{
  "name": "text",
  "connectorTemplateRef": "text",
  "arguments": {
    "someArgument": "someValue"
  },
  "securityArguments": {
    "ANY_ADDITIONAL_PROPERTY": {
      "ANY_ADDITIONAL_PROPERTY": "text"
    }
  },
  "channelConversationalStatusEnabled": true,
  "invitationToken": "text"
}

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "workspaceId": "123e4567-e89b-12d3-a456-426614174000",
  "routingKey": "text",
  "name": "text",
  "region": "text",
  "description": "text",
  "arguments": {
    "someArgument": "someValue"
  },
  "channel": {
    "channelId": "123e4567-e89b-12d3-a456-426614174000",
    "platform": "text"
  },
  "number": {
    "profileId": "123e4567-e89b-12d3-a456-426614174000",
    "numberId": "123e4567-e89b-12d3-a456-426614174000",
    "phoneNumber": "text",
    "variables": {},
    "capabilities": "mms-inbound,mms-outbound,sms-inbound,sms-outbound",
    "numberType": "mobile",
    "endpointType": "alpha-number",
    "country": "NL",
    "profileAttachments": [
      {
        "capability": "text",
        "profileId": "text",
        "variables": {
          "connectorId": "text"
        }
      }
    ]
  },
  "connectorTemplateSlug": "text",
  "connectorTemplateRef": "text",
  "dataFetching": {
    "schedule": "text",
    "streams": [
      {
        "eventName": "text",
        "streamName": "text",
        "eventStreamName": "text",
        "filter": "text",
        "initialState": "text",
        "endCondition": "text",
        "incremental": true,
        "duplicatesFilterCapacity": 1,
        "cursorField": "text"
      }
    ]
  },
  "dataCapture": {
    "captureEndpoint": "text"
  },
  "createdAt": "2026-02-05T00:03:03.651Z",
  "updatedAt": "2026-02-05T00:03:03.651Z"
}

Supported channel connectors

Currently we support creating the following channel connectors

SMS

Properties

Property	Type	Description
connectorTemplateRef	string	Set as sms-messagebird:1
name	string	The name of your connector e.g. My SMS channel
arguments.phoneNumberId	string	The ID of the phone number to be installed. See
arguments.useCaseId	string	The ID of the use case. Required for 10DLC numbers. See
arguments.channelMessageType	string	The type of traffic that will be sent through this channel. It is a required field.
channelConversationalStatusEnabled	boolean	If true incoming messages will create new conversations in Inbox

Example request

{
    "connectorTemplateRef": "sms-messagebird:1",
    "name": "My SMS channel",
    "arguments": {
        "phoneNumberId": "2cffb55c-120e-91a8-8f10-ed9d1b412d29",
        "useCaseId": "be123b02-dacf-31f9-b3e5-50b18260bc23",
        "channelMessageType": "promotional"
    },
    "channelConversationalStatusEnabled": true
}

List connectors

Get list of available connectors for this workspace.

get

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstring · uuidRequired

Query parameters

templateRefstringOptional

Filter connectors by template ref

limitinteger · max: 100Optional

Limits the number of results to return

Default: 10

pageTokenstring · max: 8000Optional

Pagination token that keeps of track of the current position in the list

reversebooleanOptional

Order in which to retrieve the results

Default: false

includeInternalbooleanOptional

Include internal ReleaseStatus in the result

Default: false

Responses

200

OK

application/json

404

workspace not found

application/json

get

/workspaces/{workspaceId}/connectors

HTTPcURLJavaScriptPython

GET /workspaces/{workspaceId}/connectors HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Accept: */*

{
  "results": [
    {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "workspaceId": "123e4567-e89b-12d3-a456-426614174000",
      "routingKey": "text",
      "name": "text",
      "region": "text",
      "description": "text",
      "arguments": {
        "someArgument": "someValue"
      },
      "channel": {
        "channelId": "123e4567-e89b-12d3-a456-426614174000",
        "platform": "text"
      },
      "number": {
        "profileId": "123e4567-e89b-12d3-a456-426614174000",
        "numberId": "123e4567-e89b-12d3-a456-426614174000",
        "phoneNumber": "text",
        "variables": {},
        "capabilities": "mms-inbound,mms-outbound,sms-inbound,sms-outbound",
        "numberType": "mobile",
        "endpointType": "alpha-number",
        "country": "NL",
        "profileAttachments": [
          {
            "capability": "text",
            "profileId": "text",
            "variables": {
              "connectorId": "text"
            }
          }
        ]
      },
      "connectorTemplateSlug": "text",
      "connectorTemplateRef": "text",
      "dataFetching": {
        "schedule": "text",
        "streams": [
          {
            "eventName": "text",
            "streamName": "text",
            "eventStreamName": "text",
            "filter": "text",
            "initialState": "text",
            "endCondition": "text",
            "incremental": true,
            "duplicatesFilterCapacity": 1,
            "cursorField": "text"
          }
        ]
      },
      "dataCapture": {
        "captureEndpoint": "text"
      },
      "createdAt": "2026-02-05T00:03:03.651Z",
      "updatedAt": "2026-02-05T00:03:03.651Z"
    }
  ],
  "nextPageToken": "text"
}

Filter by channel connector template

To filter connectors by a certain channel type use the templateRef as below:

Channel Connector	templateRef
SMS	sms-messagebird:1
WhatsApp	whatsapp:1
Instagram	instagram:1
Facebook messenger	facebook:1
Telegram	telegram:1
Line	line:1
Email	email-messagebird:1

Get a connector

Show the details of a specific connector.

get

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstring · uuidRequired

connectorIdstring · uuidRequired

Responses

200

OK

application/json

404

connector not found

application/json

get

/workspaces/{workspaceId}/connectors/{connectorId}

HTTPcURLJavaScriptPython

GET /workspaces/{workspaceId}/connectors/{connectorId} HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Accept: */*

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "workspaceId": "123e4567-e89b-12d3-a456-426614174000",
  "routingKey": "text",
  "name": "text",
  "region": "text",
  "description": "text",
  "arguments": {
    "someArgument": "someValue"
  },
  "channel": {
    "channelId": "123e4567-e89b-12d3-a456-426614174000",
    "platform": "text"
  },
  "number": {
    "profileId": "123e4567-e89b-12d3-a456-426614174000",
    "numberId": "123e4567-e89b-12d3-a456-426614174000",
    "phoneNumber": "text",
    "variables": {},
    "capabilities": "mms-inbound,mms-outbound,sms-inbound,sms-outbound",
    "numberType": "mobile",
    "endpointType": "alpha-number",
    "country": "NL",
    "profileAttachments": [
      {
        "capability": "text",
        "profileId": "text",
        "variables": {
          "connectorId": "text"
        }
      }
    ]
  },
  "connectorTemplateSlug": "text",
  "connectorTemplateRef": "text",
  "dataFetching": {
    "schedule": "text",
    "streams": [
      {
        "eventName": "text",
        "streamName": "text",
        "eventStreamName": "text",
        "filter": "text",
        "initialState": "text",
        "endCondition": "text",
        "incremental": true,
        "duplicatesFilterCapacity": 1,
        "cursorField": "text"
      }
    ]
  },
  "dataCapture": {
    "captureEndpoint": "text"
  },
  "createdAt": "2026-02-05T00:03:03.651Z",
  "updatedAt": "2026-02-05T00:03:03.651Z"
}

Check the readiness of a connector and its channel to send SMS

Show the status of a specific connector.

get

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstring · uuidRequired

connectorIdstring · uuidRequired

Responses

200

OK

application/json

404

connector not found

application/json

get

/workspaces/{workspaceId}/connectors/{connectorId}/status

HTTPcURLJavaScriptPython

GET /workspaces/{workspaceId}/connectors/{connectorId}/status HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Accept: */*

{
  "checks": {
    "runAt": "2026-02-05T00:03:03.651Z",
    "results": [
      {
        "name": "text",
        "displayName": "text",
        "status": "invalid",
        "assertions": [
          {
            "name": "text",
            "status": "invalid",
            "message": "text"
          }
        ]
      }
    ]
  },
  "channel": {
    "channelId": "123e4567-e89b-12d3-a456-426614174000",
    "platformName": "text",
    "status": "ok",
    "stage": "active",
    "errorMessage": "text"
  },
  "dataCapture": {
    "status": "ok",
    "stage": "active",
    "errorMessage": "text"
  },
  "dataFetching": {
    "schedule": "text",
    "streams": "text",
    "status": "ok",
    "stage": "active",
    "disabled": true,
    "disabledAt": "text",
    "errorMessage": "text",
    "lastExecution": {
      "status": "text",
      "startedAt": "2026-02-05T00:03:03.651Z",
      "endedAt": "2026-02-05T00:03:03.651Z",
      "duration": 1,
      "errorMessage": "text"
    }
  },
  "engagements": {
    "lakeletId": "123e4567-e89b-12d3-a456-426614174000",
    "status": "ok",
    "stage": "active",
    "errorMessage": "text"
  },
  "number": {
    "numberId": "123e4567-e89b-12d3-a456-426614174000",
    "profileId": "123e4567-e89b-12d3-a456-426614174000",
    "phoneNumber": "text",
    "status": "ok",
    "stage": "active",
    "errorMessage": "text"
  },
  "dataFlows": {
    "status": "ok",
    "stage": "active",
    "errorMessage": "text",
    "dataFlows": {
      "ANY_ADDITIONAL_PROPERTY": {
        "id": "123e4567-e89b-12d3-a456-426614174000",
        "disabled": true,
        "disabledAt": "2026-02-05T00:03:03.651Z",
        "schedule": "text",
        "lastRun": {
          "id": "text",
          "dataFlowId": "text",
          "workspaceId": "text",
          "organizationId": "text",
          "status": "text",
          "startedAt": "2026-02-05T00:03:03.651Z",
          "endedAt": "2026-02-05T00:03:03.651Z",
          "duration": 1,
          "message": "text"
        }
      }
    }
  },
  "dataHubCatalog": {
    "status": "ok",
    "stage": "active",
    "errorMessage": "text",
    "catalogs": [
      {
        "name": "text",
        "version": "text",
        "models": [
          "text"
        ]
      }
    ]
  }
}

Delete a connector

Deleting a connector will also delete the associated channel. Messaging for the related channel connector will be interrupted. Be sure you want to delete the connector before proceeding

Delete a specific connector.

delete

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstring · uuidRequired

connectorIdstring · uuidRequired

Responses

204

OK

422

connector template still referenced

application/json

delete

/workspaces/{workspaceId}/connectors/{connectorId}

HTTPcURLJavaScriptPython

DELETE /workspaces/{workspaceId}/connectors/{connectorId} HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Accept: */*

No content

(Optional) create a workspace subscription to list to channel related events

You can create a workspace subscription to listen to Channel Status changes and/or to be informed about new channel creations via webhooks

Create a webhook subscription

post

To start receiving notifications via webhooks, the first step is to create a subscription. A webhook subscription specifies the destination URL for events and defines how they should be filtered. During setup, you can select which events to send to the specified URL. You can create multiple webhook subscriptions to route different types of events to various URLs as needed. Event filters are applied using AND operators, meaning that all specified criteria must be met for an event to be sent. If you want to handle multiple interactionTypes, you'll need to create separate webhook subscriptions for each.

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstring · uuidRequired

The ID for the workspace.

Example: b4e02c85-c6d2-4b15-8885-e09671799c61

organizationIdstring · uuidRequired

The ID for the organization.

Example: cb28a94e-8557-4394-80ea-5bbd2170d434

Body

application/json

Responses

201

The webhook subscription was created successfully.

application/json

400

Invalid HTTP request. The HTTP response should include details about the error.

application/json

422

The HTTP request is well-formed but was unable to be processed. The HTTP response should include details about the error.

application/json

post

/organizations/{organizationId}/workspaces/{workspaceId}/webhook-subscriptions

HTTPcURLJavaScriptPython

POST /organizations/{organizationId}/workspaces/{workspaceId}/webhook-subscriptions HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 243

{
  "service": "channels",
  "event": "sms.outbound",
  "eventFilters": [
    {
      "key": "channelId",
      "value": "58c44c1d-a6a0-4cb6-9f78-05308de87451"
    }
  ],
  "template": "text",
  "url": "https://example.com/webhook",
  "signingKey": "KeV+/HGoIQrxuE5YPCRR6AuQOJveldYNNhbVi1i22qk="
}

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "organizationId": "cb28a94e-8557-4394-80ea-5bbd2170d434",
  "workspaceId": "b4e02c85-c6d2-4b15-8885-e09671799c61",
  "service": "channels",
  "event": "sms.outbound",
  "eventFilters": [
    {
      "key": "channelId",
      "value": "clicked"
    }
  ],
  "template": "twilio",
  "url": "https://example.com/webhook",
  "signingKey": "KeV+/HGoIQrxuE5YPCRR6AuQOJveldYNNhbVi1i22qk=",
  "status": "active",
  "statusReason": "text",
  "createdAt": "2026-02-05T00:03:03.651Z",
  "updatedAt": "2026-02-05T00:03:03.651Z"
}

Channel creation Subscription

The example below will create a workspace wide subscription tracking all channel creations. this will inform you of any new channel being created and will return you the number / sender identifier the connectorId and the channelId associated with it.

curl --location 'https://api.bird.com/organizations/<your-organization-id>/workspaces/<your-workspace-id>/webhook-subscriptions' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: AccessKey <your-access-key>' \
--data '{
  "service": "channels",
  "event": "channel.created",
  "url": "myURL.com",
  "signingKey": "mysecretkey",
  "eventFilters": [
  ]
}'

Channel Updates Subscription

The example below will create a workspace wide subscription tracking all updates regarding your channels. This is particularly useful when waiting for a channel to become active as a status update will always trigger an update event

curl --location 'https://api.bird.com/organizations/<your-organization-id>/workspaces/<your-workspace-id>/webhook-subscriptions' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: AccessKey <your-access-key>' \
--data '{
  "service": "channels",
  "event": "channel.updated",
  "url": "myURL.com",
  "signingKey": "mysecretkey",
  "eventFilters": [
  ]
}'