# List calls from a channel Use this request to GET a list of all incoming and outgoing calls of a specific channel. You can include additional query parameters to filter the retrieved list. ## Get calls from a channel > Get a list of calls from a channel ```json {"openapi":"3.0.3","info":{"title":"Channels","version":"v1"},"tags":[],"servers":[{"url":"https://api.bird.com","description":"Production API"}],"security":[{"accessKey":[]}],"components":{"securitySchemes":{"accessKey":{"description":"Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')","scheme":"AccessKey","type":"http"}},"parameters":{"queryLimit":{"name":"limit","description":"Limits the number of results to return","in":"query","schema":{"type":"integer","minimum":1,"maximum":1000,"default":10}},"queryCursor":{"name":"pageToken","description":"Pagination token that keeps of track of the current position in the list","in":"query","schema":{"type":"string","maxLength":8000}},"queryStartAt":{"name":"startAt","description":"Start date for the query","in":"query","schema":{"type":"string","format":"date-time"}},"queryEndAt":{"name":"endAt","description":"End date for the query","in":"query","schema":{"type":"string","format":"date-time"}},"queryCallStatuses":{"name":"status","in":"query","style":"form","explode":true,"schema":{"$ref":"#/components/schemas/Status-4"}},"queryCallTypes":{"name":"type","in":"query","style":"form","explode":true,"schema":{"$ref":"#/components/schemas/Type-2"}},"queryCallReceiver":{"name":"to","in":"query","schema":{"type":"string","minLength":1,"maxLength":100}},"queryCallOriginator":{"name":"from","in":"query","schema":{"type":"string","minLength":1,"maxLength":100}},"queryCallDuration":{"name":"duration","in":"query","schema":{"type":"integer","minimum":0}},"queryCallDirection":{"name":"direction","in":"query","style":"form","explode":true,"schema":{"$ref":"#/components/schemas/Direction"}},"queryCallId":{"name":"id","description":"The ID for a call","in":"query","schema":{"type":"string","format":"uuid"}},"queryTag":{"name":"tag","description":"Filter based on tag","in":"query","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string"}}}},"schemas":{"Status-4":{"type":"string","enum":["accepted","starting","ringing","ongoing","completed","no-answer","busy","failed","cancelled","scheduled"]},"Type-2":{"type":"string","enum":["pstn","sip","webrtc"]},"Direction":{"type":"string","enum":["incoming","outgoing"]},"CallList":{"type":"object","title":"ChannelCallList","description":"A list of channel calls","properties":{"results":{"type":"array","items":{"$ref":"#/components/schemas/Call"}}}},"Call":{"type":"object","title":"ChannelCall","additionalProperties":false,"properties":{"id":{"$ref":"#/components/schemas/Id-2"},"channelId":{"$ref":"#/components/schemas/ChannelId"},"from":{"type":"string"},"to":{"type":"string"},"originator":{"$ref":"#/components/schemas/CallIdentifier"},"receiver":{"$ref":"#/components/schemas/CallIdentifier"},"parentId":{"$ref":"#/components/schemas/Id-2"},"direction":{"$ref":"#/components/schemas/Direction"},"status":{"$ref":"#/components/schemas/Status-4"},"reason":{"type":"string"},"type":{"$ref":"#/components/schemas/Type-2"},"duration":{"type":"integer"},"hangupCauseCode":{"type":"integer"},"hangupSource":{"$ref":"#/components/schemas/HangupSource"},"hangupSipCode":{"type":"string"},"createdAt":{"type":"string","format":"date-time"},"updatedAt":{"type":"string","format":"date-time"},"ringingAt":{"type":"string","format":"date-time"},"answeredAt":{"type":"string","format":"date-time"},"endedAt":{"type":"string","format":"date-time"},"scheduledFor":{"type":"string","format":"date-time"},"callFlow":{"$ref":"#/components/schemas/CallFlow"},"notification":{"$ref":"#/components/schemas/Notification-2"},"qualityInsights":{"$ref":"#/components/schemas/CallQualityInsights"},"sipInsights":{"$ref":"#/components/schemas/CallSipInsights"},"amdResult":{"$ref":"#/components/schemas/AmdResult"},"sipType":{"$ref":"#/components/schemas/SIPType"},"tags":{"$ref":"#/components/schemas/Tags-2"}},"required":["id","channelId","from","to","originator","receiver","status","type","direction","createdAt","updatedAt"]},"Id-2":{"type":"string","format":"uuid"},"ChannelId":{"type":"string","format":"uuid"},"CallIdentifier":{"type":"object","title":"ChannelCallOriginatorOrReceiver","additionalProperties":false,"properties":{"contact":{"$ref":"#/components/schemas/Contact-3"},"number":{"$ref":"#/components/schemas/Number"}},"required":["number"]},"Contact-3":{"type":"object","title":"Contact","additionalProperties":false,"properties":{"id":{"type":"string"},"identifierKey":{"type":"string"},"identifierValue":{"type":"string"}},"required":["id","identifierKey","identifierValue"]},"Number":{"type":"object","title":"number","additionalProperties":false,"properties":{"type":{"$ref":"#/components/schemas/Type-2"},"number":{"type":"string"},"anonymous":{"type":"boolean"},"callerIdName":{"type":"string"},"identity":{"type":"string"},"countryIsoCode":{"type":"string"},"pstnNumberType":{"type":"string"}},"required":["type","number"]},"HangupSource":{"type":"string","nullable":true,"enum":["callee","caller","api","timeout","media-timeout","none"]},"CallFlow":{"type":"object","title":"CallFlow","additionalProperties":false,"nullable":true,"properties":{"id":{"$ref":"#/components/schemas/Id-2"},"commands":{"type":"array","items":{"$ref":"#/components/schemas/CallCommandResponse"}}}},"CallCommandResponse":{"type":"object","title":"CallCommandResponse","additionalProperties":false,"properties":{"id":{"$ref":"#/components/schemas/Id-2"},"callId":{"$ref":"#/components/schemas/Id-2"},"callFlowId":{"nullable":true,"$ref":"#/components/schemas/Id-2"},"status":{"type":"string"},"command":{"type":"string"},"conditions":{"type":"array","items":{"$ref":"#/components/schemas/CallFlowCommandCondition"}}}},"CallFlowCommandCondition":{"type":"object","title":"Conditions for command","additionalProperties":false,"properties":{"variable":{"type":"string","enum":["keys","speech"]},"operator":{"type":"string","enum":["eq","ne","==","!=","contains"]},"value":{"type":"string"}}},"Notification-2":{"type":"object","title":"CallNotification","additionalProperties":false,"properties":{"url":{"type":"string"}}},"CallQualityInsights":{"type":"object","title":"qualityInsights","additionalProperties":false,"properties":{"mos":{"type":"string"},"pdd":{"type":"string"}}},"CallSipInsights":{"type":"object","title":"signallingInsights","additionalProperties":false,"properties":{"hangupSipCode":{"type":"string"},"edgeRegion":{"type":"string"},"providerName":{"type":"string"},"userAgent":{"type":"string"},"remoteSignallingIp":{"type":"string"},"remoteMediaIp":{"type":"string"}}},"AmdResult":{"type":"object","title":"AmdResult","additionalProperties":false,"properties":{"result":{"type":"string","enum":["human","machine","noSpeech","beep","unknown"]},"speech":{"type":"string"},"locale":{"type":"string"}}},"SIPType":{"type":"string","enum":["elastic","byoc","forward"]},"Tags-2":{"type":"array","description":"Tags to associate with the call. Tags are converted to lower case and tags\nthat do not exist are automatically created. You can view your created tags\nin the UI. You can specify up to 10 tags per call.\n","maxItems":10,"items":{"$ref":"#/components/schemas/Name-3"}},"Name-3":{"type":"string","pattern":"^[a-zA-Z0-9-_ ]+$","minLength":1,"maxLength":50,"description":"Tag name. Must be between 1 and 50 characters and must only contain\nalphanumeric characters, hyphens, underscores, and spaces.\n"},"Pagination":{"type":"object","properties":{"nextPageToken":{"type":"string","description":"The token that can be passed as pageToken in URL to retrieve the next set of results. If missing, no more results to display."}}},"RequestError":{"type":"object","properties":{"code":{"type":"string","description":"A unique code that identifies the error. This code can be used to programmatically identify the error.\n"},"message":{"type":"string","description":"A human-readable message that describes the error. An example is 'The requested resource does not exist: channel not found'.\n"}},"required":["code","message"]},"ValidationError":{"type":"object","properties":{"code":{"type":"string","description":"A unique code that identifies the error. This code can be used to programmatically identify the error.\n"},"message":{"type":"string","description":"A human-readable message that describes the error. An example is 'The requested resource does not exist: channel not found'.\n"},"details":{"type":"object","description":"Additional details about the error. This object can contain any additional information that may be useful for debugging.\n","additionalProperties":{"type":"array","items":{"type":"string"}}}},"required":["code","message"]}},"responses":{"requestError":{"description":"The request did not pass validation","content":{"application/json":{"schema":{"$ref":"#/components/schemas/RequestError"}}}},"validationError":{"description":"The request did not pass validation","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ValidationError"}}}}}},"paths":{"/workspaces/{workspaceId}/channels/{channelId}/calls":{"get":{"summary":"Get calls from a channel","operationId":"listChannelCalls","description":"Get a list of calls from a channel","tags":["channel_call"],"parameters":[{"$ref":"#/components/parameters/queryLimit"},{"$ref":"#/components/parameters/queryCursor"},{"$ref":"#/components/parameters/queryStartAt"},{"$ref":"#/components/parameters/queryEndAt"},{"$ref":"#/components/parameters/queryCallStatuses"},{"$ref":"#/components/parameters/queryCallTypes"},{"$ref":"#/components/parameters/queryCallReceiver"},{"$ref":"#/components/parameters/queryCallOriginator"},{"$ref":"#/components/parameters/queryCallDuration"},{"$ref":"#/components/parameters/queryCallDirection"},{"$ref":"#/components/parameters/queryCallId"},{"$ref":"#/components/parameters/queryTag"}],"responses":{"200":{"description":"OK","content":{"application/json":{"schema":{"allOf":[{"$ref":"#/components/schemas/CallList"},{"$ref":"#/components/schemas/Pagination"}]}}}},"404":{"$ref":"#/components/responses/requestError"},"422":{"$ref":"#/components/responses/validationError"}}}}}} ``` ### Example 1: List calls from a workspace and a channel You might consider filtering the call based on the channel and workspace using the available query parameters. {% tabs %} {% tab title="Request Headers" %} ``` curl "/workspaces/{workspaceId}/channels/{channelId}/calls" \ -H 'Authorization: AccessKey YOUR_SECRET_TOKEN' ``` {% endtab %} {% tab title="Request Body" %} ``` // N/A ``` {% endtab %} {% tab title="Response" %} ``` { "results": [ { "id": "4fc2edf7-68f5-437a-89eb-3ce0095409d6", "channelId": "a739d30b-8171-471c-9df4-591d4dd7bee5", "originator": { "number": { "type": "webrtc", "number": "fc0be2c4-d3a2-458b-9a98-69ff811ee306", "callerIdName": "fc0be2c4-d3a2-458b-9a98-69ff811ee306", "identity": "+3197004499437" } }, "receiver": { "number": { "type": "pstn", "number": "351927549927", "countryIsoCode": "PT", "pstnNumberType": "mobile" } }, "from": "client:fc0be2c4-d3a2-458b-9a98-69ff811ee306", "to": "351927549927", "direction": "incoming", "status": "completed", "type": "webrtc", "duration": 6, "hangupCauseCode": 16, "hangupSource": "caller", "sipInsights": { "hangupSipCode": "200", "userAgent": "MessageBird webRTC 1.0" }, "qualityInsights": { "mos": "4.47", "pdd": "1.23" }, "createdAt": "2023-10-26T15:26:46.543Z", "updatedAt": "2023-10-26T15:26:53.779Z", "ringingAt": "2023-10-26T15:26:47.77Z", "answeredAt": "2023-10-26T15:26:47.77Z", "endedAt": "2023-10-26T15:26:53.62Z" }, { "id": "85d18e36-a741-46eb-baa7-525e576abbc8", "channelId": "a739d30b-8171-471c-9df4-591d4dd7bee5", "originator": { "number": { "type": "pstn", "number": "3197004499437", "identity": "+3197004499437", "countryIsoCode": "NL", "pstnNumberType": "mobile" } }, "receiver": { "contact": { "id": "79598230-266d-476a-b9ec-7933e006ded6", "identifierKey": "phonenumber", "identifierValue": "+351927549927" }, "number": { "type": "pstn", "number": "351927549927", "countryIsoCode": "PT", "pstnNumberType": "mobile" } }, "from": "3197004499437", "to": "351927549927", "parentId": "41bd96c0-1fbc-4ef7-b7bf-7571015b0380", "direction": "outgoing", "status": "completed", "type": "pstn", "duration": 7, "hangupCauseCode": 16, "hangupSource": "callee", "sipInsights": { "hangupSipCode": "200" }, "qualityInsights": { "mos": "4.50", "pdd": "3.37" }, "createdAt": "2023-10-26T14:55:46.214Z", "updatedAt": "2023-10-26T14:56:00.181Z", "ringingAt": "2023-10-26T14:55:49.582Z", "answeredAt": "2023-10-26T14:55:52.679Z", "endedAt": "2023-10-26T14:55:59.929Z" } ] } ``` {% endtab %} {% endtabs %} ### Example 2: List calls from a workspace and a channel filtered by startAt and endAt {% tabs %} {% tab title="Request Headers" %} ``` curl "GET /workspaces/{workspaceId}/channels/{channelId}/calls?startAt=2024-02-28T16%3A54%3A33.241Z&endAt=2024-03-01T16%3A54%3A33.241Z" \ -H 'Authorization: AccessKey YOUR_SECRET_TOKEN' ``` {% endtab %} {% tab title="Request Body" %} ``` // N/A ``` {% endtab %} {% tab title="Response" %} ``` { "nextPageToken": "WzE3MDkzMTA5MDgyNjksIjcxMTgwYjNlLWI1MDktNDRiNS1iN2IzLTIyNjQwNTI1ZTU4MCJd", "results": [ { "id": "861bb6cf-3edd-4ed2-837a-5cdf7b88a59c", "channelId": "db53c357-92e3-4f3d-babe-159573940a50", "originator": { "contact": { "id": "1ea5d8c8-3f5e-4cc0-bb92-47b099d317c0", "identifierKey": "phonenumber", "identifierValue": "+351910648518" }, "number": { "type": "pstn", "number": "+351910648518", "callerIdName": "Jose G", "countryIsoCode": "PT" } }, "receiver": { "number": { "type": "pstn", "number": "+3197058016589", "countryIsoCode": "NL" } }, "from": "+351910648518", "to": "+3197058016589", "direction": "incoming", "status": "no-answer", "type": "pstn", "duration": 0, "hangupCauseCode": 19, "hangupSource": "none", "sipInsights": { "hangupSipCode": "480" }, "qualityInsights": { "mos": "0.00", "pdd": "9.32" }, "createdAt": "2024-03-01T16:48:48.873Z", "updatedAt": "2024-03-01T16:49:48.254Z", "ringingAt": "2024-03-01T16:48:58.194Z", "answeredAt": "2024-03-01T16:48:58.191Z", "endedAt": "2024-03-01T16:49:48.082Z" }, { "id": "59b7f69f-f871-4166-9f33-fdf28886c268", "channelId": "db53c357-92e3-4f3d-babe-159573940a50", "originator": { "contact": { "id": "1ea5d8c8-3f5e-4cc0-bb92-47b099d317c0", "identifierKey": "phonenumber", "identifierValue": "+351910648518" }, "number": { "type": "pstn", "number": "+351910648518", "callerIdName": "Jose G", "countryIsoCode": "PT" } }, "receiver": { "number": { "type": "pstn", "number": "+3197058016589", "countryIsoCode": "NL" } }, "from": "+351910648518", "to": "+3197058016589", "direction": "incoming", "status": "no-answer", "type": "pstn", "duration": 0, "hangupCauseCode": 16, "hangupSource": "none", "sipInsights": { "hangupSipCode": "487" }, "qualityInsights": { "mos": "0.00", "pdd": "0.00" }, "createdAt": "2024-03-01T16:48:08.17Z", "updatedAt": "2024-03-01T16:48:11.209Z", "endedAt": "2024-03-01T16:48:11.059Z" }, { "id": "a78dd93c-08fb-450b-8651-0def9cf77cf9", "channelId": "db53c357-92e3-4f3d-babe-159573940a50", "originator": { "contact": { "id": "1ea5d8c8-3f5e-4cc0-bb92-47b099d317c0", "identifierKey": "phonenumber", "identifierValue": "+351910648518" }, "number": { "type": "pstn", "number": "+351910648518", "callerIdName": "Jose G", "countryIsoCode": "PT" } }, "receiver": { "number": { "type": "pstn", "number": "+3197058016589", "countryIsoCode": "NL" } }, "from": "+351910648518", "to": "+3197058016589", "direction": "incoming", "status": "completed", "type": "pstn", "duration": 6, "hangupCauseCode": 16, "hangupSource": "api", "callFlow": { "id": "c4b84cee-66bb-4f1f-b43c-4b63be02ef84", "commands": [ { "id": "2c27c266-856d-4ae2-abfe-19a3388bdfaf", "callId": "a78dd93c-08fb-450b-8651-0def9cf77cf9", "command": "ringing", "status": "accepted", "callFlowId": "c4b84cee-66bb-4f1f-b43c-4b63be02ef84" }, { "id": "f39efa8f-5c8e-40f1-99a2-9b3eab040734", "callId": "a78dd93c-08fb-450b-8651-0def9cf77cf9", "command": "pause", "status": "accepted", "callFlowId": "c4b84cee-66bb-4f1f-b43c-4b63be02ef84" }, { "id": "1d093dc0-3646-49d5-9125-939da797961a", "callId": "a78dd93c-08fb-450b-8651-0def9cf77cf9", "command": "answer", "status": "accepted", "callFlowId": "c4b84cee-66bb-4f1f-b43c-4b63be02ef84" }, { "id": "57f960c6-455f-4884-b4de-fc017c0f1be3", "callId": "a78dd93c-08fb-450b-8651-0def9cf77cf9", "command": "say", "status": "accepted", "callFlowId": "c4b84cee-66bb-4f1f-b43c-4b63be02ef84" }, { "id": "cf8a8557-f3ba-41a5-a21f-2543f7268380", "callId": "a78dd93c-08fb-450b-8651-0def9cf77cf9", "command": "hangup", "status": "accepted", "callFlowId": "c4b84cee-66bb-4f1f-b43c-4b63be02ef84" } ] }, "sipInsights": { "hangupSipCode": "200", "edgeRegion": "eu-west-1", "providerName": "Test-MB-VPN" }, "qualityInsights": { "mos": "4.50", "pdd": "11.22" }, "createdAt": "2024-03-01T16:46:50.158Z", "updatedAt": "2024-03-01T16:47:10.193Z", "ringingAt": "2024-03-01T16:47:01.374Z", "answeredAt": "2024-03-01T16:47:03.791Z", "endedAt": "2024-03-01T16:47:10.028Z" }, { "id": "4d02b72b-8a16-42ae-9b3d-6d4d78941240", "channelId": "db53c357-92e3-4f3d-babe-159573940a50", "originator": { "contact": { "id": "1ea5d8c8-3f5e-4cc0-bb92-47b099d317c0", "identifierKey": "phonenumber", "identifierValue": "+351910648518" }, "number": { "type": "pstn", "number": "+351910648518", "callerIdName": "Jose G", "countryIsoCode": "PT" } }, "receiver": { "number": { "type": "pstn", "number": "+3197058016589", "countryIsoCode": "NL" } }, "from": "+351910648518", "to": "+3197058016589", "direction": "incoming", "status": "completed", "type": "pstn", "duration": 7, "hangupCauseCode": 16, "hangupSource": "api", "callFlow": { "id": "bf3458bc-8c36-4635-b2ce-c4e2f215d7e9", "commands": [ { "id": "f156256a-a02b-4583-911c-79ee4d195c51", "callId": "4d02b72b-8a16-42ae-9b3d-6d4d78941240", "command": "ringing", "status": "accepted", "callFlowId": "bf3458bc-8c36-4635-b2ce-c4e2f215d7e9" }, { "id": "a35508dc-0d19-4e72-841e-687f00162400", "callId": "4d02b72b-8a16-42ae-9b3d-6d4d78941240", "command": "answer", "status": "accepted", "callFlowId": "bf3458bc-8c36-4635-b2ce-c4e2f215d7e9" }, { "id": "cfdf1e4e-f0f3-4eaf-9414-c98c50a54ec7", "callId": "4d02b72b-8a16-42ae-9b3d-6d4d78941240", "command": "say", "status": "accepted", "callFlowId": "bf3458bc-8c36-4635-b2ce-c4e2f215d7e9" }, { "id": "e12accfd-1b2b-40de-9899-a9a75f4678b4", "callId": "4d02b72b-8a16-42ae-9b3d-6d4d78941240", "command": "hangup", "status": "accepted", "callFlowId": "bf3458bc-8c36-4635-b2ce-c4e2f215d7e9" } ] }, "sipInsights": { "hangupSipCode": "200", "edgeRegion": "eu-west-1", "providerName": "Test-MB-VPN" }, "qualityInsights": { "mos": "4.50", "pdd": "22.20" }, "createdAt": "2024-03-01T16:44:05.639Z", "updatedAt": "2024-03-01T16:44:34.396Z", "ringingAt": "2024-03-01T16:44:27.843Z", "answeredAt": "2024-03-01T16:44:28.021Z", "endedAt": "2024-03-01T16:44:34.249Z" }, { "id": "c78fb160-5ed0-473c-8dce-0c72e3a9d3e0", "channelId": "db53c357-92e3-4f3d-babe-159573940a50", "originator": { "contact": { "id": "1ea5d8c8-3f5e-4cc0-bb92-47b099d317c0", "identifierKey": "phonenumber", "identifierValue": "+351910648518" }, "number": { "type": "pstn", "number": "+351910648518", "callerIdName": "Jose G", "countryIsoCode": "PT" } }, "receiver": { "number": { "type": "pstn", "number": "+3197058016589", "countryIsoCode": "NL" } }, "from": "+351910648518", "to": "+3197058016589", "direction": "incoming", "status": "no-answer", "type": "pstn", "duration": 0, "hangupCauseCode": 19, "hangupSource": "none", "callFlow": { "id": "89d22003-4276-4a67-a9f6-102da61e44c9", "commands": [ { "id": "0f8026e6-534b-4477-a075-1d84b8ab0f3b", "callId": "c78fb160-5ed0-473c-8dce-0c72e3a9d3e0", "command": "ringing", "status": "accepted", "callFlowId": "89d22003-4276-4a67-a9f6-102da61e44c9" }, { "id": "855ded01-4d32-423d-b105-0e005f620b64", "callId": "c78fb160-5ed0-473c-8dce-0c72e3a9d3e0", "command": "answer", "status": "accepted", "callFlowId": "89d22003-4276-4a67-a9f6-102da61e44c9" } ] }, "sipInsights": { "hangupSipCode": "480" }, "qualityInsights": { "mos": "0.00", "pdd": "52.14" }, "createdAt": "2024-03-01T16:42:43.258Z", "updatedAt": "2024-03-01T16:43:43.235Z", "ringingAt": "2024-03-01T16:43:35.395Z", "answeredAt": "2024-03-01T16:43:35.613Z", "endedAt": "2024-03-01T16:43:43.068Z" }, { "id": "3b491da7-9fa2-4b38-9696-06ce8c79ffe6", "channelId": "db53c357-92e3-4f3d-babe-159573940a50", "originator": { "contact": { "id": "1ea5d8c8-3f5e-4cc0-bb92-47b099d317c0", "identifierKey": "phonenumber", "identifierValue": "+351910648518" }, "number": { "type": "pstn", "number": "+351910648518", "callerIdName": "Jose G", "countryIsoCode": "PT" } }, "receiver": { "number": { "type": "pstn", "number": "+3197058016589", "countryIsoCode": "NL" } }, "from": "+351910648518", "to": "+3197058016589", "direction": "incoming", "status": "no-answer", "type": "pstn", "duration": 0, "hangupCauseCode": 19, "hangupSource": "none", "callFlow": { "id": "a4f34275-d69f-4ca4-8e86-6e2e50079e26", "commands": [ { "id": "2dd2fad3-a849-494c-b4e9-0abf08f3aa57", "callId": "3b491da7-9fa2-4b38-9696-06ce8c79ffe6", "command": "say", "status": 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"contact": { "id": "1ea5d8c8-3f5e-4cc0-bb92-47b099d317c0", "identifierKey": "phonenumber", "identifierValue": "+351910648518" }, "number": { "type": "pstn", "number": "+351910648518", "callerIdName": "Jose G", "countryIsoCode": "PT" } }, "receiver": { "number": { "type": "pstn", "number": "+3197058016589", "countryIsoCode": "NL" } }, "from": "+351910648518", "to": "+3197058016589", "direction": "incoming", "status": "no-answer", "type": "pstn", "duration": 0, "hangupCauseCode": 19, "hangupSource": "none", "sipInsights": { "hangupSipCode": "480" }, "qualityInsights": { "mos": "0.00", "pdd": "0.00" }, "createdAt": "2024-03-01T16:35:08.269Z", "updatedAt": "2024-03-01T16:36:08.292Z", "endedAt": "2024-03-01T16:36:08.084Z" } ] } ``` {% endtab %} {% endtabs %}