Installing a Voice channel

It is possible to install a Voice channel via the connectors API.

Channels are created by first installing a new connector. Connectors are responsible for linking the MessageBird Engagements platform to third party platforms.

Installing a Voice connector

In order to create a Voice connector, you must have a valid phoneNumberId and perform a HTTP request to the following endpoint with a valid access key

Create a new connector from a template.

post

Authorizations

Path parameters

workspaceIdstring · uuidRequired

Body

namestringRequired

connectorTemplateRefstringOptional

channelConversationalStatusEnabledboolean | nullableOptional

invitationTokenstring | nullableOptional

Responses

201

OK

application/json

404

workspace not found

application/json

409

connector already exists

application/json

422

invalid data provided

application/json

post

HTTPcURLJavaScriptPython

POST /workspaces/{workspaceId}/connectors HTTP/1.1
Host: 
Authorization: Bearer jwt
Content-Type: application/json
Accept: */*
Content-Length: 236

{
  "name": "text",
  "connectorTemplateRef": "text",
  "arguments": {
    "someArgument": "someValue"
  },
  "securityArguments": {
    "ANY_ADDITIONAL_PROPERTY": {
      "ANY_ADDITIONAL_PROPERTY": "text"
    }
  },
  "channelConversationalStatusEnabled": true,
  "invitationToken": "text"
}

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "workspaceId": "123e4567-e89b-12d3-a456-426614174000",
  "routingKey": "text",
  "name": "text",
  "region": "text",
  "description": "text",
  "arguments": {
    "someArgument": "someValue"
  },
  "channel": {
    "channelId": "123e4567-e89b-12d3-a456-426614174000",
    "platform": "text"
  },
  "number": {
    "profileId": "123e4567-e89b-12d3-a456-426614174000",
    "numberId": "123e4567-e89b-12d3-a456-426614174000",
    "phoneNumber": "text",
    "variables": {},
    "capabilities": "mms-inbound,mms-outbound,sms-inbound,sms-outbound",
    "numberType": "mobile",
    "endpointType": "alpha-number",
    "country": "NL",
    "profileAttachments": [
      {
        "capability": "text",
        "profileId": "text",
        "variables": {
          "connectorId": "text"
        }
      }
    ]
  },
  "connectorTemplateSlug": "text",
  "connectorTemplateRef": "text",
  "dataFetching": {
    "schedule": "text",
    "streams": [
      {
        "eventName": "text",
        "streamName": "text",
        "eventStreamName": "text",
        "filter": "text",
        "initialState": "text",
        "endCondition": "text",
        "incremental": true,
        "duplicatesFilterCapacity": 1,
        "cursorField": "text"
      }
    ]
  },
  "dataCapture": {
    "captureEndpoint": "text"
  },
  "createdAt": "2025-06-22T20:12:07.956Z",
  "updatedAt": "2025-06-22T20:12:07.956Z"
}

Example

Request

curl --location 'https://api.bird.com/workspaces/<your-workspace-id>/connectors' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: AccessKey <your-access-key>' \
--data '{
    "connectorTemplateRef": "voice-messagebird:1",
    "name": "My Voice Channel",
    "arguments": {
        "phoneNumberId": "2cffb55c-120e-91a8-8f10-ed9d1b412d29"
    }
}'

Parameters Description

Property	Type	Description
connectorTemplateRef	string	Set as voice-messagebird:1
name	string	The name of your connector e.g. My Voice channel
arguments.phoneNumberId	string	The ID of endpoint that will be installed

Get your channel id

Once you have created your Voice connector, this will create a Voice channel each Voice channel have a unique channel ID that you need to use when calling Voice Calls API to use this specific channel. You can then get your channel ID as follows:

Show the details of a specific connector.

get

Authorizations

Path parameters

workspaceIdstring · uuidRequired

connectorIdstring · uuidRequired

Responses

200

OK

application/json

404

connector not found

application/json

get

HTTPcURLJavaScriptPython

GET /workspaces/{workspaceId}/connectors/{connectorId} HTTP/1.1
Host: 
Authorization: Bearer jwt
Accept: */*

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "workspaceId": "123e4567-e89b-12d3-a456-426614174000",
  "routingKey": "text",
  "name": "text",
  "region": "text",
  "description": "text",
  "arguments": {
    "someArgument": "someValue"
  },
  "channel": {
    "channelId": "123e4567-e89b-12d3-a456-426614174000",
    "platform": "text"
  },
  "number": {
    "profileId": "123e4567-e89b-12d3-a456-426614174000",
    "numberId": "123e4567-e89b-12d3-a456-426614174000",
    "phoneNumber": "text",
    "variables": {},
    "capabilities": "mms-inbound,mms-outbound,sms-inbound,sms-outbound",
    "numberType": "mobile",
    "endpointType": "alpha-number",
    "country": "NL",
    "profileAttachments": [
      {
        "capability": "text",
        "profileId": "text",
        "variables": {
          "connectorId": "text"
        }
      }
    ]
  },
  "connectorTemplateSlug": "text",
  "connectorTemplateRef": "text",
  "dataFetching": {
    "schedule": "text",
    "streams": [
      {
        "eventName": "text",
        "streamName": "text",
        "eventStreamName": "text",
        "filter": "text",
        "initialState": "text",
        "endCondition": "text",
        "incremental": true,
        "duplicatesFilterCapacity": 1,
        "cursorField": "text"
      }
    ]
  },
  "dataCapture": {
    "captureEndpoint": "text"
  },
  "createdAt": "2025-06-22T20:12:07.956Z",
  "updatedAt": "2025-06-22T20:12:07.956Z"
}

Request

The following example will get the connector you have created in the previous step. Parse the channel.channelId to get the id of your new Voice channel

curl --location 'https://api.bird.com/workspaces/<your-workspace-id>/connectors/<your-connector-id>' \
--header 'Accept: application/json' \
--header 'Authorization: AccessKey <your-access-key>'