Message types

The Channels API uses generic message types which means it is easy to send the same message to multiple channels. As not all channels offer native support for all message types, one Channels message may represent multiple channel messages.

For example sending multiple files on Facebook messenger with Postback actions will be rendered as such:

Currently not all message types will be rendered across all channels. The following message types are supported:

Text messages

Single text message

Single text messages with actions

Image messages

Single image message

Single image message with text

Multiple image message

Single image message with actions

Multiple image message with actions

File messages

Single file message

Single file message with text

Multiple file message

Single file message with actions

Multiple file message with actions

List messages

List message without sections

List message with sections

List message with metadata

Carousel messages

Single cards

Multiple cards

Template messages

Text template with a variable

Image template with a variable

Image with a variable in a button