Tracking Contact Events

The Tracking Contacts Events API allows you to identify visitors and monitor their actions. For tracking events on websites, we highly recommend using our Web SDK, which streamlines the setup process.

If you need to track events from multiple sources or on the server side, refer to our tutorial for enabling the tracking API endpoints and sending events.

Note: If you’re using an e-commerce platform connector (e.g., the Shopify connector), the Web SDK is automatically installed on your store’s website. In that case, you can skip this tutorial.

Configuring your application

1. Navigate to the Application settings in the Developer Cloud.

2. Enable an Application by following the on-screen instructions.

   

   Application settings
3. Specify your website domain(s) as the allowed domains if events will be emitted from your website directly. For example:

   1. If your website homepage is "https://example.com", use "example.com" as the allowed domain. If there are any subdomains like “shop.example.com”, list them as well.

   2. Multiple domains can be specified with commas separating them.

   3. If events will be emitted from servers, you can leave the allowed domains empty.

4. Once enabled, you'll see a config page with a snippet similar to:

   

   Snippet

If you plan to use the API endpoints directly, you just need to remember the config URL in the snippet above. The config is unique to your workspace.

References

To learn more about SDK, please refer to the Page linked below.

Web SDK

To learn more about Tracking Contact Events API, please refer to the API Reference linked below.

API Reference