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  1. Channels API
  2. Supported channels
  3. Programmable WhatsApp
  4. WhatsApp ISV integration
  5. Setting up your customer workspaces

Buying a number through Bird

Last updated 8 months ago

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If you require a number for your customer, these are available to acquire through Bird CRM using our API. Once you purchase the number this will automatically be verified on WhatsApp for use in the embedded signup flow.

Find an available number

If you do not already have a number available in your workspace you can find one to purchase

Purchase a number

Once you have found an available number, you can purchase it by providing the number (using the unique identifier provided by the endpoint above).

A successful request to this endpoint will start a recurring monthly subscription based on the monthly cost of the number

Subscribing to channel created webhooks
numbers

List all available numbers in stock at organization level.

get
Authorizations
Path parameters
organizationIdstring · uuidRequired

The ID for the organization.

Example: d0b85ccc-b63a-4e81-b698-c359d77d250e
Query parameters
limitinteger · min: 1 · max: 99Optional

Limits the number of results to return per page. The default value is 10 and maximum is 99. If the nextPageToken is defined on response, you can use it to get remaining numbers. To know more, refer to the pagination section.

Default: 10
pageTokenstring · max: 8000Optional

Pagination token that keeps of track of the current position in the list. Use it to query remaining results. If not provided, the first page is returned. To learn more about the pagination, please refer to the pagination section on API Access Common API Usage section.

countryCodesstring · iso3166-1[]Optional

A 2-digit ISO 3166-1 country code array.

Example: ["US","NL"]
prefixstring · min: 1 · max: 250Optional

Used to filter numbers belonging to a specific local area-code. It MUST be used in conjunction with the countryCodes filter. Always provide prefixes in full international format.

Example: +1212
testingbooleanOptional
Responses
200
OK
application/json
Responseall of
422
Invalid filter
application/json
get
GET /organizations/{organizationId}/numbers-stock-items HTTP/1.1
Host: 
Authorization: Bearer jwt
Accept: */*
{
  "results": [
    {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "countryCode": "US",
      "type": "local",
      "numberString": "+19283764510",
      "capabilities": {
        "voice": {
          "inbound": true,
          "outbound": true
        },
        "sms": {
          "inbound": true,
          "outbound": true
        },
        "mms": {
          "inbound": true,
          "outbound": true
        }
      },
      "monthlyPrice": {
        "currencyCode": "EUR",
        "amount": 3500000,
        "exponent": -6
      },
      "backOrderRequired": true,
      "backOrderStockId": "text"
    }
  ],
  "nextPageToken": "text"
}
  • Find an available number
  • GETList all available numbers in stock at organization level.
  • Purchase a number
  • POSTBuy Long Code Numbers

Buy Long Code Numbers

post

Assigns Long Code Numbers to the current workspace, charging the wallet for their subscription price. When creating LCNs as a User, all specified Number Stock Items should be reserved.

Authorizations
Path parameters
workspaceIdstring · uuidRequired

The ID for the workspace.

Example: d386a801-ee8d-4aba-a7e4-78671bd3b11e
Body
numberStockItemIdsstring · uuid[] · max: 25Required

The unique identifiers of the numbers you want to buy. You can buy up to 25 numbers at a time. This operation will incur wallet charges for the numbers. Before buying the number, you must reserve it.

Responses
201
Created
application/json
Responseall of
422
Validation error
application/json
post
POST /workspaces/{workspaceId}/numbers-long-code HTTP/1.1
Host: 
Authorization: Bearer jwt
Content-Type: application/json
Accept: */*
Content-Length: 63

{
  "numberStockItemIds": [
    "123e4567-e89b-12d3-a456-426614174000"
  ]
}
{
  "results": [
    {
      "id": "41e3cf43-4386-464a-a1ee-e6ef6fd6883d",
      "endpointId": "41e3cf43-4386-464a-a1ee-e6ef6fd6883d",
      "numberString": "+14155552671",
      "countryCode": "US",
      "type": "local",
      "capabilities": {
        "voice": {
          "inbound": true,
          "outbound": true
        },
        "sms": {
          "inbound": true,
          "outbound": true
        },
        "mms": {
          "inbound": true,
          "outbound": true
        }
      },
      "createdAt": "2025-05-29T01:36:00.877Z",
      "updatedAt": "2025-05-29T01:36:00.877Z",
      "order": {
        "countryCode": "US",
        "type": "local",
        "capabilities": [
          "voice"
        ],
        "prefix": "text",
        "status": "draft",
        "createdAt": "2025-05-29T01:36:00.877Z",
        "updatedAt": "2025-05-29T01:36:00.877Z"
      },
      "deprovisionAt": "2025-05-29T01:36:00.877Z",
      "endpoint": {
        "id": "123e4567-e89b-12d3-a456-426614174000",
        "type": "long-code-number",
        "instanceId": "1551f382-6870-4480-8f9b-f5ab34936288",
        "name": "+14155552671",
        "capabilities": [
          {
            "name": "sms",
            "inbound": {
              "status": "active",
              "issues": [
                "subscription-is-not-active"
              ]
            },
            "outbound": {
              "status": "active",
              "destinationStatuses": {
                "active": 1,
                "inactive": 1,
                "available": 1,
                "unavailable": 1
              },
              "supportsDestinations": true,
              "issues": [
                "subscription-is-not-active"
              ]
            }
          }
        ],
        "dependencies": [
          {
            "type": "connector",
            "connectorId": "123e4567-e89b-12d3-a456-426614174000",
            "connectorTemplateRef": "text",
            "capabilities": [
              "voice"
            ]
          }
        ],
        "issues": [
          "subscription-is-not-active"
        ],
        "provisioningStatus": "provisioned",
        "createdAt": "2025-05-29T01:36:00.877Z",
        "updatedAt": "2025-05-29T01:36:00.877Z"
      }
    }
  ]
}