Routing Queues
List routing queues
Retrieve list of routing queues
GET/workspaces/{workspaceId}/inbox/routing-queues
Authorization
Path parameters
workspaceId*string
Query parameters
Response
OK
Body
results*array of RoutingQueue (object)
nextPageTokenstring
The token that can be passed as pageToken in URL to retrieve the next set of results. If missing, no more results to display.
totalinteger
The total number of results across all pages.
Request
Response
Create a routing queue
Create a new routing queue
POST/workspaces/{workspaceId}/inbox/routing-queues
Authorization
Path parameters
workspaceId*string
Body
name*string
descriptionstring
priority*integer
teams*array of RoutingQueueTeam (object)
Response
created
Body
id*string (uuid)
workspaceId*string (uuid)
name*string
description*string
priority*integer
teams*array of RoutingQueueTeam (object)
queuedItemsobject
createdAtstring (date-time)
updatedAtstring (date-time)
Request
Response
Get routing queue
Retrieves Routing queue.
GET/workspaces/{workspaceId}/inbox/routing-queues/{routingQueueId}
Authorization
Path parameters
workspaceId*string
routingQueueId*string
Response
ok
Body
id*string (uuid)
workspaceId*string (uuid)
name*string
description*string
priority*integer
teams*array of RoutingQueueTeam (object)
queuedItemsobject
createdAtstring (date-time)
updatedAtstring (date-time)
Request
Response
Update a Routing queue
Modify the details of a specific routing queue.
PATCH/workspaces/{workspaceId}/inbox/routing-queues/{routingQueueId}
Authorization
Path parameters
workspaceId*string
routingQueueId*string
Body
namestring
descriptionstring
priorityinteger
teamsarray of RoutingQueueTeam (object)
Response
Updated
Body
id*string (uuid)
workspaceId*string (uuid)
name*string
description*string
priority*integer
teams*array of RoutingQueueTeam (object)
queuedItemsobject
createdAtstring (date-time)
updatedAtstring (date-time)
Request
Response
Delete a Routing queue
Delete a Routing queue. Items on the queue will be un-queued, then queue will be deleted.
DELETE/workspaces/{workspaceId}/inbox/routing-queues/{routingQueueId}
Authorization
Path parameters
workspaceId*string
routingQueueId*string
Response
Deleted
Request
Response
Last updated