Conference

ConferenceTracker

Defines the tracker class for the conference semantic package

Example

To track an event using the conference package, you can use the corresponding method on the tracker instance:

Bird.tracker.conference.incomingCallAnswered(event_props, event_opts);

Extends

• Tracker

Methods

incomingCallAnswered()

incomingCallAnswered(props?: ConferenceIncomingCallAnsweredProperties, opts?: BirdEventTrackingOptions): void

Parameters

• props?: ConferenceIncomingCallAnsweredProperties

• opts?: BirdEventTrackingOptions

Returns

void

incomingCallUnanswered()

incomingCallUnanswered(props?: ConferenceIncomingCallUnansweredProperties, opts?: BirdEventTrackingOptions): void

Parameters

• props?: ConferenceIncomingCallUnansweredProperties

• opts?: BirdEventTrackingOptions

Returns

void

incomingCallVoicemail()

incomingCallVoicemail(props?: ConferenceIncomingCallVoicemailProperties, opts?: BirdEventTrackingOptions): void

Parameters

• props?: ConferenceIncomingCallVoicemailProperties

• opts?: BirdEventTrackingOptions

Returns

void

outgoingCallAnswered()

outgoingCallAnswered(props?: ConferenceOutgoingCallAnsweredProperties, opts?: BirdEventTrackingOptions): void

Parameters

• props?: ConferenceOutgoingCallAnsweredProperties

• opts?: BirdEventTrackingOptions

Returns

void

outgoingCallUnanswered()

outgoingCallUnanswered(props?: ConferenceOutgoingCallUnansweredProperties, opts?: BirdEventTrackingOptions): void

Parameters

• props?: ConferenceOutgoingCallUnansweredProperties

• opts?: BirdEventTrackingOptions

Returns

void

---

ConferenceIncomingCallAnsweredProperties

Properties for conference/incoming-call-answered event

Indexable

[k: string]: unknown

Properties

Property	Type
accepted_duration?	number
active_duration?	number
call_duration?	number
call_id?	string
channel_id?	string
connecting_duration?	number
enqueued_duration?	number
hold_duration?	number
invited_duration?	number
platform_id?	string
ringing_duration?	number

---

ConferenceIncomingCallUnansweredProperties

Properties for conference/incoming-call-unanswered event

Indexable

[k: string]: unknown

Properties

Property	Type
accepted_duration?	number
active_duration?	number
call_duration?	number
call_id?	string
channel_id?	string
connecting_duration?	number
enqueued_duration?	number
hold_duration?	number
invited_duration?	number
platform_id?	string
ringing_duration?	number

---

ConferenceIncomingCallVoicemailProperties

Properties for conference/incoming-call-voicemail event

Indexable

[k: string]: unknown

Properties

Property	Type
call_duration?	number
call_id?	string
channel_id?	string
platform_id?	string

---

ConferenceOutgoingCallAnsweredProperties

Properties for conference/outgoing-call-answered event

Indexable

[k: string]: unknown

Properties

Property	Type
accepted_duration?	number
agent_active_duration?	number
agent_hold_duration?	number
call_duration?	number
call_id?	string
channel_id?	string
connecting_duration?	number
customer_active_duration?	number
customer_hold_duration?	number
enqueued_duration?	number
platform_id?	string
ringing_duration?	number

---

ConferenceOutgoingCallUnansweredProperties

Properties for conference/outgoing-call-unanswered event

Indexable

[k: string]: unknown

Properties

Property	Type
accepted_duration?	number
agent_active_duration?	number
call_id?	string
channel_id?	string
connecting_duration?	number
enqueued_duration?	number
platform_id?	string
ringing_duration?	number