Last updated
Was this helpful?
Last updated
Was this helpful?
Defines the tracker class for the conference semantic package
To track an event using the conference package, you can use the corresponding method on the tracker instance:
Tracker
incomingCallAnswered()
Parameters
• props?: ConferenceIncomingCallAnsweredProperties
• opts?: BirdEventTrackingOptions
Returns
void
incomingCallUnanswered()
Parameters
• props?: ConferenceIncomingCallUnansweredProperties
• opts?: BirdEventTrackingOptions
Returns
void
incomingCallVoicemail()
Parameters
• props?: ConferenceIncomingCallVoicemailProperties
• opts?: BirdEventTrackingOptions
Returns
void
outgoingCallAnswered()
Parameters
• props?: ConferenceOutgoingCallAnsweredProperties
• opts?: BirdEventTrackingOptions
Returns
void
outgoingCallUnanswered()
Parameters
• props?: ConferenceOutgoingCallUnansweredProperties
• opts?: BirdEventTrackingOptions
Returns
void
Properties for conference/incoming-call-answered event
[k
: string
]: unknown
Properties for conference/incoming-call-unanswered event
[k
: string
]: unknown
Properties for conference/incoming-call-voicemail event
[k
: string
]: unknown
Properties for conference/outgoing-call-answered event
[k
: string
]: unknown
Properties for conference/outgoing-call-unanswered event
[k
: string
]: unknown
accepted_duration?
number
active_duration?
number
call_duration?
number
call_id?
string
channel_id?
string
connecting_duration?
number
enqueued_duration?
number
hold_duration?
number
invited_duration?
number
platform_id?
string
ringing_duration?
number
accepted_duration?
number
active_duration?
number
call_duration?
number
call_id?
string
channel_id?
string
connecting_duration?
number
enqueued_duration?
number
hold_duration?
number
invited_duration?
number
platform_id?
string
ringing_duration?
number
call_duration?
number
call_id?
string
channel_id?
string
platform_id?
string
accepted_duration?
number
agent_active_duration?
number
agent_hold_duration?
number
call_duration?
number
call_id?
string
channel_id?
string
connecting_duration?
number
customer_active_duration?
number
customer_hold_duration?
number
enqueued_duration?
number
platform_id?
string
ringing_duration?
number
accepted_duration?
number
agent_active_duration?
number
call_id?
string
channel_id?
string
connecting_duration?
number
enqueued_duration?
number
platform_id?
string
ringing_duration?
number