API Access

Firstly to complete the integration with your platform you will need to set up permissions and access keys

1. Create an access policy or multiple policies. To onboard a customer at a minimum this should cover the following permissions:

Description	Action	Resource
Add WhatsApp tech provider information to your organization	Create	/organizations/{{orgId}}/platforms/whatsapp/actions/setupTechProvider
Create customer workspaces	Create	/organizations/{{orgId}}/workspaces
List customer phone numbers	View	/workspaces/*/numbers
Find a phone number	View	/workspaces/*/numbers-available
Buy a phone number	Create	/workspaces/*/numbers
List phone numbers	View	/workspaces/*/numbers-long-code
Create a connector	Create	/workspaces/*/connectors
Create a webhook subscription	Create	/organizations/{{orgId}}/workspaces/*/webhook-subscriptions

Note: Replace {{orgId}} with your organization id. The wildcard (*) means access to any resource e.g. all workspaces. If you want to create a policy for a specific resource, replace the wildcard with the specific resource UUID (e.g. workspace id)

To find your organisation id go to Settings>Account>Organization

2. Once you have created an access policy you will need to attach this to access role

3. Finally you will need to create a new access key and attach the role to it

4. To create and manage access keys programmatically you can see more here

Associating your Facebook solution ID and business ID with your Bird CRM Organization