Contacts API

The Bird Contacts API allows you to manage contact data, including creating and organizing contact records, defining identifiers, attributes, suppressions, and lists for an efficient data management

Bird's Contacts API offers a powerful solution for managing customer contact information. You can create and maintain a comprehensive directory by defining individual contact records for each customer, with support for multiple contact identifiers such as email addresses and phone numbers. The API also allows you to configure custom schemas for storing additional customer attributes, enabling tailored data management to fit your business needs. Additionally, the Contacts API integrates seamlessly with Bird's Channels and Conversations APIs, ensuring that your contact data is ready for use in communication workflows and customer interactions.

API Access, Authorizations and Usage

For detailed instructions on obtaining access, please refer to the API Access section. There, you'll find guidance on acquiring access tokens and the base URL required for subsequent requests. If you already finished setting your access, please refer to subsection Common API usage to understand how to send requests to Bird and how to work with our responses.

To learn more about Contacts API, please refer to the API Reference linked below.

API reference

To learn more about tracking contact events, please refer to the Page linked below.

Tracking Contact Events