Conference

To track an event using the conference package, you can use the corresponding method on the tracker instance. For example:

Example

Android

val properties = ConferenceIncomingCallAnsweredProperties(
    acceptedDuration = acceptedDuration
)
bird.tracker.conference.incomingCallAnswered(properties)

Swift

Web

Methods

incomingCallAnswered()

Android

val properties = ConferenceIncomingCallAnsweredProperties(
    acceptedDuration = acceptedDuration
)
bird.tracker.conference.incomingCallAnswered(properties)

Swift

Web

ConferenceIncomingCallAnsweredProperties

Property	Type
accepted_duration?	Number
active_duration?	Number
agent_details?	Array<Map<String, Any?>>
call_duration?	Number
call_id?	String
channel_id?	String
connecting_duration?	Number
enqueued_duration?	Number
hold_duration?	Number
invited_duration?	Number
platform_id?	String
ringing_duration?	Number

incomingCallUnanswered()

Android

val properties = ConferenceIncomingCallUnansweredProperties(
    acceptedDuration = acceptedDuration
)
bird.tracker.conference.incomingCallUnanswered(properties)

Swift

Web

ConferenceIncomingCallUnansweredProperties

Property	Type
accepted_duration?	Number
active_duration?	Number
agent_details?	Array<Map<String, Any?>>
call_duration?	Number
call_id?	String
channel_id?	String
connecting_duration?	Number
enqueued_duration?	Number
hold_duration?	Number
invited_duration?	Number
platform_id?	String
ringing_duration?	Number

outgoingCallAnswered()

Android

val properties = ConferenceOutgoingCallAnsweredProperties(
    acceptedDuration = acceptedDuration
)
bird.tracker.conference.outgoingCallAnswered(properties)

Swift

Web

ConferenceOutgoingCallAnsweredProperties

Property	Type
accepted_duration?	Number
agent_active_duration?	Number
agent_details?	Array<Map<String, Any?>>
agent_hold_duration?	Number
call_duration?	Number
call_id?	String
channel_id?	String
connecting_duration?	Number
customer_active_duration?	Number
customer_hold_duration?	Number
enqueued_duration?	Number
platform_id?	String
ringing_duration?	Number

outgoingCallUnanswered()

Android

val properties = ConferenceOutgoingCallUnansweredProperties(
    acceptedDuration = acceptedDuration
)
bird.tracker.conference.outgoingCallUnanswered(properties)

Swift

Web

ConferenceOutgoingCallUnansweredProperties

Property	Type
accepted_duration?	Number
agent_active_duration?	Number
agent_details?	Array<Map<String, Any?>>
call_id?	String
channel_id?	String
connecting_duration?	Number
enqueued_duration?	Number
platform_id?	String
ringing_duration?	Number

incomingCallVoicemail()

Android

val properties = ConferenceIncomingCallVoicemailProperties(
    agentDetails = agentDetails
)
bird.tracker.conference.incomingCallVoicemail(properties)

Swift

Web

ConferenceIncomingCallVoicemailProperties

Property	Type
agent_details?	Array<Map<String, Any?>>
call_duration?	Number
call_id?	String
channel_id?	String
platform_id?	String