# Files

All examples below must be sent within the **body** field of a message as shown below

{% code lineNumbers="true" %}

```json
{
 "receiver": {
   "contacts": [
     {
       "identifierValue": "+31612345678"
     }
   ]
 },
 "body": {...}
}
```

{% endcode %}

## Single file message

#### Body

{% code lineNumbers="true" %}

```json
{
  "type": "file",
  "file": {
    "files": [
      {
        "contentType": "video/mp4",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FtXMQ4lIinia9ehf4EpC4%2Fvideo.mp4?alt=media"
      }
    ]
  }
} 
```

{% endcode %}

#### MMS

Only SMS channels that are MMS capable support file messages. See [here](/api/channels-api/supported-channels/programmable-sms.md#checking-if-a-channel-is-mms-capable)

![](/files/kfZAy6AUL3Op43soRwxl)

#### WhatsApp

![](/files/akzze3DaKYQSfdmoSS05)

#### Google RCS

<div align="left"><figure><img src="/files/hgrrvaa66coQsCILOi37" alt="" width="375"><figcaption></figcaption></figure></div>

#### Facebook

![](/files/CPOspBK88tTv9MFlBP4r)

#### Instagram

![](/files/r7J3irjlO25P7NnYdufg)

#### Line

<div align="left"><figure><img src="/files/nHi5WyXrjs9DZqXFHDtn" alt=""><figcaption></figcaption></figure></div>

## Single file message with text

#### Body

{% code lineNumbers="true" %}

```json
{
  "type": "file",
  "file": {
    "text": "Single file message",
    "files": [
      {
        "contentType": "video/mp4",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FtXMQ4lIinia9ehf4EpC4%2Fvideo.mp4?alt=media"
      }
    ]
  }
} 
```

{% endcode %}

#### MMS&#x20;

Only SMS channels that are MMS capable support file messages. See [here](/api/channels-api/supported-channels/programmable-sms.md#checking-if-a-channel-is-mms-capable)

![](/files/FxHNGh69CrfL0cRMGWvb)

#### WhatsApp

![](/files/9L9WYoPHgmtEr39xTE2Y)

#### Google RCS

<div align="left"><figure><img src="/files/ieG14adicTpmnHaWkb88" alt="" width="375"><figcaption></figcaption></figure></div>

#### Facebook

![](/files/CzZCaHRAJvU6avINbCRT)

#### **Line**

<div align="left"><figure><img src="/files/PHHnUeFtqiGfElfJFAVz" alt=""><figcaption></figcaption></figure></div>

## Multiple file message

### Multiple files message

#### Body

{% code lineNumbers="true" %}

```json
{
  "type": "file",
  "file": {
    "text": "Multiple files message",
    "files": [
      {
        "contentType": "video/mp4",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FtXMQ4lIinia9ehf4EpC4%2Fvideo.mp4?alt=media"
      },
      {
        "contentType": "audio/m4a",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FbgnxOoaF4aHSHUzMFCna%2Faudio.mp3?alt=media"
      }
    ]
  }
}
```

{% endcode %}

#### MMS&#x20;

Only SMS channels that are MMS capable support file messages. See [here](/api/channels-api/supported-channels/programmable-sms.md#checking-if-a-channel-is-mms-capable)

![](/files/WjMDCUCcRNzsLpdwBUkC)

#### WhatsApp

![](/files/J4RdFQ4SKzvCdGq6iXwT)

#### Google RCS

Audio/mpeg not supported on Google RCS. Application/PDF used in this example

<div align="left"><figure><img src="/files/5UYLMQW50NV1iXtCGGLK" alt="" width="375"><figcaption></figcaption></figure></div>

#### Facebook

![](/files/O14NORZNcHfjCAI8EmmS)

#### Instagram

Audio/mpeg not supported on Instagram. Audio/wav used in this example

![](/files/mXK9QC9cAOrmbwD5ArRV)

#### Line

<div align="left"><figure><img src="/files/I1J8gz9ZMs6tCUllNA8F" alt=""><figcaption></figcaption></figure></div>

### Multiple files message with filename

#### Body

{% code lineNumbers="true" %}

```json
{
  "type": "file",
  "file": {
    "text": "Multiple files message",
    "files": [
      {
        "contentType": "video/mp4",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FtXMQ4lIinia9ehf4EpC4%2Fvideo.mp4?alt=media"
      },
      {
        "contentType": "application/pdf",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FPnRToYX2feW96HAOrh4x%2Fdocument.pdf?alt=media",
        "filename": "passport.pdf"
      }
    ]
  }
}
```

{% endcode %}

#### WhatsApp

![](/files/ppdzakUTTRDefg4DASS6)

#### Google RCS

<div align="left"><figure><img src="/files/p9t8tqtaAmTsNtyRI4Yn" alt="" width="375"><figcaption></figcaption></figure></div>

#### Facebook

![](/files/HfGKMBgpYMPb8WRL5sJ5)

#### Line

![](/files/cEiesHt8mNSTOs2r1ZJu)

## Single file message with actions

#### Body

{% code lineNumbers="true" %}

```json
{
  "type": "file",
  "file": {
    "text": "Single file message",
    "files": [
      {
        "contentType": "video/mp4",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FtXMQ4lIinia9ehf4EpC4%2Fvideo.mp4?alt=media"
      }
    ],
    "actions": [
      {
        "type": "postback",
        "postback": {
          "text": "Postback action"
        }
      },
      {
        "type": "reply",
        "reply": {
          "text": "Reply action"
        }
      }
    ]
  }
}
```

{% endcode %}

#### WhatsApp

![](/files/eLI4qzRyZYkpCICmCUkh)

#### Google RCS

<div align="left"><figure><img src="/files/HW5JJTHqfAULEgdLGKo0" alt="" width="375"><figcaption></figcaption></figure></div>

#### Facebook

![](/files/RTo52ARBkN80631fqQka)

#### Instagram

![](/files/Ek9Ta2WkLlo9j0OnDoZA)

## Multiple file message with actions

### Miltiple files mesage with 2 postback actions and 1 reply action

#### Body

{% code lineNumbers="true" %}

```json
{
  "type": "file",
  "file": {
    "text": "Multiple files message",
    "files": [
      {
        "contentType": "video/mp4",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FtXMQ4lIinia9ehf4EpC4%2Fvideo.mp4?alt=media"
      },
      {
        "contentType": "application/pdf",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FPnRToYX2feW96HAOrh4x%2Fdocument.pdf?alt=media",
        "filename": "passport.pdf"
      }
    ],
    "actions": [
      {
        "type": "postback",
        "postback": {
          "text": "Postback action 1",
          "payload": "postback-payload-1"
        }
      },
      {
        "type": "postback",
        "postback": {
          "text": "Postback action 2",
          "payload": "postback-payload-2"
        }
      },
      {
        "type": "reply",
        "reply": {
          "text": "Reply action"
        }
      }
    ]
  }
}
```

{% endcode %}

#### WhatsApp

![](/files/7Cddf3Zm0A4HgVLlnkpZ)

#### Google RCS

<div align="left"><figure><img src="/files/wwecZ88xPDoZgm2XfB36" alt="" width="375"><figcaption></figcaption></figure></div>

#### Facebook

![](/files/7nPmQuyIALyctNBEIYyL)

#### Instagram

\*PDF not supported. Example using audio/wav file

![](/files/6RAaVsXw139tx4Y2dsuS)

### Multiple files message with 4 postback actions

#### Body

{% code lineNumbers="true" %}

```json
{
  "type": "file",
  "file": {
    "files": [
      {
        "contentType": "video/mp4",
        "altText": "First file label",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FtXMQ4lIinia9ehf4EpC4%2Fvideo.mp4?alt=media",
        "filename": "recording.mp4"
      },
      {
        "contentType": "application/pdf",
        "altText": "Second file label",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FPnRToYX2feW96HAOrh4x%2Fdocument.pdf?alt=media",
        "filename": "passport.pdf"
      }
    ],
    "text": "Multiple files message with postback actions",
    "actions": [
      {
        "type": "postback",
        "postback": {
          "payload": "postback-payload-1",
          "text": "Postback action 1"
        }
      },
      {
        "postback": {
          "payload": "postback-payload-2",
          "text": "Postback action 2"
        },
        "type": "postback"
      },
      {
        "postback": {
          "payload": "postback-payload-3",
          "text": "Postback action 3"
        },
        "type": "postback"
      },
      {
        "postback": {
          "payload": "postback-payload-4",
          "text": "Postback action 4"
        },
        "type": "postback"
      }      
    ]
  }
}
```

{% endcode %}

#### Google RCS

<div align="left"><figure><img src="/files/MsjDRK03D3AoStixwNgr" alt="" width="375"><figcaption></figcaption></figure></div>

#### Facebook

![](/files/21itML5zHJOEQLrhI437)

#### Instagram

\*PDF not supported. Example using audio/wav file

![](/files/S59e920f3jE88qZab1KQ)


---

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

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