Get a Recording

In order to retrieve a recording metadata, you can use the following endpoint.

Get recording

get

Get recording

Authorizations

useraccessKey

Path parameters

workspaceIdstringRequired

recordingIdstringRequired

Responses

200

The recording metadata

application/json

307

The recording file

404

Not found

application/json

422

Unprocessable Entity

application/json

get

HTTPcURLJavaScriptPython

GET /workspaces/{workspaceId}/recordings/{recordingId} HTTP/1.1
Host: 
Authorization: Bearer jwt
Accept: */*

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "source": "call",
  "sourceId": "123e4567-e89b-12d3-a456-426614174000",
  "channelId": "123e4567-e89b-12d3-a456-426614174000",
  "status": "accepted",
  "direction": "incoming",
  "originator": {
    "contact": {
      "id": "text",
      "identifierKey": "text",
      "identifierValue": "text"
    },
    "number": {
      "type": "pstn",
      "number": "text",
      "anonymous": true,
      "callerIdName": "text",
      "identity": "text",
      "countryIsoCode": "text"
    }
  },
  "receiver": {
    "contact": {
      "id": "text",
      "identifierKey": "text",
      "identifierValue": "text"
    },
    "number": {
      "type": "pstn",
      "number": "text",
      "anonymous": true,
      "callerIdName": "text",
      "identity": "text",
      "countryIsoCode": "text"
    }
  },
  "origin": "call-command-record",
  "duration": 1,
  "stereo": true,
  "format": "text",
  "transcription": true,
  "conferenceId": "123e4567-e89b-12d3-a456-426614174000",
  "url": "text",
  "roomInfoUrl": "text",
  "createdAt": "2025-07-10T02:10:43.130Z",
  "updatedAt": "2025-07-10T02:10:43.130Z",
  "endedAt": "2025-07-10T02:10:43.130Z",
  "startedAt": "2025-07-10T02:10:43.130Z"
}

Request

curl "/workspaces/{workspaceId}/recordings/{recordingId}" \
     -H 'Authorization: Bearer {Token}'

Response

{
  "id": "5b74ee9e-9d45-473a-82cd-f1f7feea6bbd",
  "sourceId": "50fa2203-66c2-4820-864a-1a8002952f4e",
  "channelId": "880d8171-cbab-47bb-81b6-b1a0902da136",
  "originator": {
    "number": {
      "type": "pstn",
      "number": "3197004499436",
      "identity": "[phone]",
      "countryIsoCode": "NL"
    }
  },
  "receiver": {
    "contact": {
      "id": "225dcb7c-efbd-4288-b78d-93fba8743dd0",
      "identifierKey": "phonenumber",
      "identifierValue": "[phone]"
    },
    "number": {
      "type": "pstn",
      "number": "351919150029",
      "countryIsoCode": "PT"
    }
  },
  "source": "call",
  "direction": "outgoing",
  "origin": "create-call",
  "status": "available",
  "duration": 29,
  "format": "mp3",
  "stereo": false,
  "transcription": false,
  "url": "https://regional--voice-recordings--637323691990--euw1.s3.eu-west-1.amazonaws.com/workspaceID%3A8bc02f53-87ac-48d2-b4fd-c2cf856a305f/sourceID%3A50fa2203-66c2-4820-864a-1a8002952f4e/5b74ee9e-9d45-473a-82cd-f1f7feea6bbd.mp3?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAZIY3TY7LBTBZCS45%2F20231024%2Feu-west-1%2Fs3%2Faws4_request&X-Amz-Date=20231024T173426Z&X-Amz-Expires=600&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEBwaCWV1LXdlc3QtMSJHMEUCIBch4MlGQu3ErdIzwknxkM0z23Clo79heSynPWNzU7jeAiEA%2F9fuYlS5yImmZ%2FN53KEmG2dEENZFbPfoNkrdPj%2BExHMq7QMIRRABGgw2MzczMjM2OTE5OTAiDCSO0vsLR5UJ%2BOYdrirKAzCu4U7saMI%2FVJDauiWwesWmbhSYCt1LdcULqH4AqrKk1I700LcFzBTQ1HPjfbLDyM169KlHgY%2Fdw51lvvRt7vqynvho2Vwk6CQoNYNk2%2FORr07phUNtKZgxi%2FbD5cgvRz2upRixYdqST7CoDdN1QsSEz43jS9ka5vGHKZV3OvBXmCKElk9QU5557xIppybAbcQ6sCXssfEkcKsLpKaiLN8nN%2FRGJ6kyWriih41NaoNRv6ykPiqpQJtAIvEtRx19iY98vj%2Bg06TMKuzBXp%2FcLXI3KlUpVTBZRYetCNC7Kf5lpg2amyK9FNW14OPc9hArFkG%2F%2Fah7bj0KJJaink3Lu1m2A61DhkiQeqnUeY5tGTgh4vdEZT20%2BiNwMWI7UGErcesbcqQJnCm3oTwbbalsOIDfiPcYt1dKvjW0FJeclFY935sAIJiARlcCud%2BcNf96LtUc%2Bp3cMI1jTzbXec4YK%2BXMjYUczTpQ%2F%2BvHEeNdJkv9af%2B3hwMineFvtcW3e3r7dfmFYD5moZh91Ykj2N35RQ7Vvyvnb%2B4tax43j%2BUpOjth9sMZHo3bjgGpkYVc1mBOGtrSrQPANyQXKCIIS6YIOvFegGCeCU5ntkFnMJLe3qkGOqUBJRIHI%2BL5lnQl6U0i1YtFD9GI8B9O6M%2FLfdOkZLG7FWX0cpCoQtDVCKxQya5tQclGr5DasMadT5CWRQQTxgiCkQNxZLV%2FsnUVxPuVW%2Bxw9%2BnPZ%2BKzkSJ3zacSVhby2AUeZCMc5AkboJX0a4%2FnJ5%2FhULZtruZF0cwGHl69nCLTT1OLrj3%2FarCgYkyaRZyjlaz4zNulyBGqy%2BPkDP8xVKRPEGotlBHf&X-Amz-SignedHeaders=host&x-id=GetObject&X-Amz-Signature=1fd89ce8b8efee07c416da2e1678009562829440229bae2e4dbf00bdc26a7c5d",
  "createdAt": "2023-10-23T15:55:08.234Z",
  "updatedAt": "2023-10-23T15:55:38.278Z",
  "startedAt": "2023-10-23T15:55:08.121Z",
  "endedAt": "2023-10-23T15:55:38.101Z"
}

In order to directly retrieve the recording media, you must add the extension .mp3 to the above request.

/workspaces/{workspaceId}/recordings/{recordingId}.mp3

If successful, the above request will return a "307 Temporary Redirect” with the recording file.