Programmable WhatsApp

How to integrate with our Channels API for WhatsApp Messaging

Summary

WhatsApp is an asynchronous messaging channel that allows businesses to communicate with customers on a large scale using personalized messages. By installing WhatsApp as a channel, you can automate your business processes and provide support to customers on their preferred platform.

Installation

To install WhatsApp refer to the following installation guide

Advantages of using Bird's Programmable WhatsApp API

Comprehensive and Expandable API

Bird’s Channels API offers the same depth and functionality as the native WhatsApp API but with added flexibility that allows for future expansion into other communication channels, such as SMS and Email. This means you can start with basic WhatsApp messaging capabilities and seamlessly scale up to include other channels as your business grows, all within the same API framework.

Get started by sending your first message

WhatsApp Template Builder for Marketers

One of the standout features of Bird is its WhatsApp template builder, designed specifically for marketing teams. This tool allows marketers to create and manage message templates without needing to rely on developers. It streamlines the process of crafting and deploying WhatsApp campaigns, making it easier for marketing teams to engage with customers in a timely and efficient manner.

Try sending a message template

Low Code / No Code Process Automation for WhatsApp Messaging

When using WhatsApp with Bird's API, businesses can leverage powerful Process Automation flows to create low code or no code messaging use cases. This feature allows you to automate customer communications, set up chatbots, and create automated response systems without needing extensive programming knowledge. By reducing the engineering time required to build and deploy these WhatsApp messaging solutions, businesses can quickly implement and iterate on their communication strategies, leading to more efficient operations and improved customer interactions.

Dynamic WhatsApp Forms

Bird supports dynamic WhatsApp forms, enhancing customer interaction by allowing users to submit information directly through WhatsApp. These forms can be used for surveys, feedback, order forms, and more, providing a seamless way to collect and process data. The ease of integrating these forms into your WhatsApp communications helps in capturing customer data more effectively.

Low Code Flows Endpoints with Process Automation Builder

With Bird’s Process Automation builder, you can create low code endpoints that can power dynamic WhatsApp Forms. Our WhatsApp flows trigger, will automatically decrypt and encrypt communications with the WhatsApp form, and you can easily pull relevant data from your API to return to the form with minimal development required.

Streamlined Development and Deployment

For development teams, Bird provides a streamlined environment for deploying WhatsApp-based solutions. Its low code capabilities reduce the development time and resources required, allowing for quicker implementation and iteration of features. This agility is crucial for businesses looking to stay competitive and responsive to market changes.

In summary, Programmable WhatsApp API by Bird is a powerful tool that offers extensive features designed to enhance customer engagement, streamline operations, and support business growth. Whether you are a marketing team looking to deploy campaigns quickly or a business aiming to automate processes, Bird provides the tools you need to leverage WhatsApp effectively while being prepared for future expansion into SMS and Email communications.