Record a Call

Record a call. This command will record the call until one of the conditions apply:

• the endKey DTMF is detected.

• silence is detected for more than the duration defined in timeout.

• duration exceeds the maxLength.

This command doesn't record the whole call. This command is useful to record messages in a typical voicemail use case.

Record call

post

Record a channel call

Authorizations

Path parameters

workspaceIdstring · uuidRequired

The ID of the workspace

callIdstring · uuidRequired

The ID for a call

channelIdstring · uuidRequired

The ID for a channel

Body

endKeystring · enumOptionalPossible values:

maxLengthintegerOptional

timeoutintegerOptional

beepbooleanOptional

transcribebooleanOptional

transcribeLocalestring · enumOptionalDefault: en-USExample: en-USPossible values:

Responses

202

Call Command Record was accepted for processing

application/json

400

The request did not pass validation

application/json

404

The request did not pass validation

application/json

422

The request did not pass validation

application/json

post

HTTPcURLJavaScriptPython

POST /workspaces/{workspaceId}/channels/{channelId}/calls/{callId}/record HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 97

{
  "endKey": "0",
  "maxLength": 1,
  "timeout": 1,
  "beep": true,
  "transcribe": true,
  "transcribeLocale": "en-US"
}

{
  "command": {
    "id": "123e4567-e89b-12d3-a456-426614174000",
    "callId": "123e4567-e89b-12d3-a456-426614174000",
    "callFlowId": "123e4567-e89b-12d3-a456-426614174000",
    "status": "text",
    "command": "text",
    "conditions": [
      {
        "variable": "keys",
        "operator": "eq",
        "value": "text"
      }
    ]
  },
  "recordingId": "123e4567-e89b-12d3-a456-426614174000"
}

Example 1: Record one inbound / outbound call

Request Headers

curl -X POST "https://api.bird.com/workspaces/{workspaceId}/channels/{channelId}/calls/{callId}/record" \
     -H "Authorization: AccessKey YOUR_SECRET_TOKEN"

Request Body

{
  "beep": true,
  "endKey": "#",
  "maxLength": 60,
  "timeout": 3,
  "transcribe": true,
  "transcribeLocale": "en-US"
}

Response

{
  "command": {
    "id": "067f0409-fe5a-466a-bdc1-dccc76b02376",
    "callId": "d34d4ebc-dd67-405e-95ef-ca72485a2975",
    "command": "record",
    "status": "accepted"
  },
  "recordingId": "61396ce4-2e1a-404e-a550-5863b594f387"
}