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  1. Conversations API
  2. API reference
  3. Conversations messaging

List conversation messages

Last updated 5 months ago

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Examples

curl "https://api.bird.com/workspaces/a1405560-c8d3-4b1a-877d-3f449ad95352/conversations/16e1df9e-c6ac-406b-b1ce-13f34d0dea08/messages" \
-H "Authorization: AccessKey abcd"
{
  "results": [
    {
      "id": "0c854061-6026-48c7-a2e8-bffb6458727b",
      "conversationId": "16e1df9e-c6ac-406b-b1ce-13f34d0dea08",
      "reference": "",
      "sender": {
        "id": "68b80b8d-8060-42df-bda3-73505a8fdb84",
        "type": "accessKey",
        "status": "active",
        "displayName": "My first email key",
        "avatarUrl": ""
      },
      "draft": false,
      "recipients": [
        {
          "type": "to",
          "id": "8f0b5377-2edc-4116-a8e8-6a475f245a04",
          "identifierKey": "emailaddress",
          "identifierValue": "some.customer@example.com",
          "platformAddress": "some.customer@example.com",
          "contactAnnotation": {
            "name": "John Doe"
          }
        }
      ],
      "status": "delivered",
      "source": "conversations",
      "body": {
        "type": "text",
        "text": {
          "text": "Hey, listen!"
        }
      },
      "interactions": null,
      "createdAt": "2024-11-25T20:12:10.514Z",
      "updatedAt": "2024-11-25T20:12:35.281Z"
    },
    {
      "id": "3e75a9d2-2a54-45ac-856a-bbe02f874332",
      "conversationId": "16e1df9e-c6ac-406b-b1ce-13f34d0dea08",
      "reference": "3e75a9d2-2a54-45ac-856a-bbe02f874332",
      "sender": {
        "id": "8f0b5377-2edc-4116-a8e8-6a475f245a04",
        "type": "contact",
        "status": "active",
        "displayName": "John Doe",
        "avatarUrl": "",
        "contact": {
          "identifierKey": "emailaddress",
          "identifierValue": "some.customer@example.com",
          "platformAddress": "some.customer@example.com",
        }
      },
      "draft": false,
      "status": "delivered",
      "source": "channels",
      "body": {
        "type": "html",
        "html": {
          "text": "test\r\n",
          "html": "<p>test</p>"
        }
      },
      "interactions": null,
      "createdAt": "2024-11-25T19:31:47.264Z",
      "updatedAt": "2024-11-25T19:31:47.264Z",
      "meta": {
        "extraInformation": {
          "email_headers": "eyJTdWJqZWN0IjpbInRlc3QiXX0="
        }
      },
      "receiverTypes": [
        "to"
      ]
    }
  ]
}

Note: if the conversation has more than 10 messages, the results may be paginated. Please refer to on how to use nextPageToken.

List conversation messages

get

Lists conversation messages. This will return a maximum of 100 messages per page, with 10 as default. You can use the limit and pageToken query parameters to paginate the results. Learn more about pagination in the Common API Usage pagination section.

Authorizations
Path parameters
workspaceIdstring · uuidRequired

The workspace ID

Example: b4e02c85-c6d2-4b15-8885-e09671799c61
conversationIdstring · uuidRequired

The conversation ID

Example: 67e4d358-ca94-421e-98b7-448860df9d33
Query parameters
limitinteger · min: 1 · max: 100Optional

Limits the number of results to return

Default: 10Example: 10
pageTokenstring · max: 8000Optional

Pagination token that keeps of track of the current position in the list

Example: WyIyMDI0LTExLTE1VDEzOjM0OjQ1Ljc3NTYzMDE0OVoiLCJhMGEwM2IxOS03NTQ5LTRlZmUtOTBjZS1jNzdlYzI0ZjZmN2YiXQ==
reversebooleanOptional

Order in which to retrieve the results

Default: false
Responses
200
OK
application/json
Responseall of
403
User has no access to the requested resource
application/json
404
The resource specified in the URL was not found
application/json
get
GET /workspaces/{workspaceId}/conversations/{conversationId}/messages HTTP/1.1
Host: api.bird.com
Authorization: Bearer JWT
Accept: */*
{
  "results": [
    null
  ],
  "nextPageToken": "WyIyMDI0LTExLTE1VDEzOjM0OjQ1Ljc3NTYzMDE0OVoiLCJhMGEwM2IxOS03NTQ5LTRlZmUtOTBjZS1jNzdlYzI0ZjZmN2YiXQ=="
}
  • GETList conversation messages
  • Examples
Pagination