LogoLogo
No-code docsResources
  • 🖥️Welcome to the Bird API Docs
  • API Access
    • Access Policies
    • Access Roles
    • API Authorization
    • Common API usage
  • Conversations API
    • API reference
      • Channel configuration
        • Get conversations configuration
        • Update conversations configuration
      • Conversations messaging
        • Create conversation message
        • List conversation messages
        • Get conversation message
        • Update conversation message
        • Delete conversation message
        • Create pre-signed upload
      • Conversations management
        • Create conversation
        • List conversations
        • Get conversation
        • Update conversation
        • Delete conversation
      • Conversation Participants
        • Add participant to conversation
        • List participants
        • Get participant by ID
        • Get participant by identifier key and value
        • Update participant by ID
        • Update participant by identifier key and value
        • Delete participant
        • List participant conversations by ID
        • List participant conversations by identifier key and value
      • Workspace settings
        • Get antispam setting
        • Update antispam setting
        • Create allow/block rule
        • Get allow/block rule
        • List allow/block rules
        • Update allow/block rule
        • Delete allow/block rule
        • Add allow/block rules in bulk
        • Get allow/block bulk upload status
      • Events
  • Collaborations API
    • API reference
      • Agent Management
      • Team Management
      • Feeds
      • Feed item activity
      • Tags
      • Automation Rules
      • Business Hours
      • Capacity Rules
      • Routing Queues
      • Skills
      • SLA Policies
      • Macros
      • Sender Profiles
      • Ticket fields
  • Channels API
    • Supported channels
      • Programmable WhatsApp
        • Sending WhatsApp messages
        • Customer service window
        • Receiving messages
        • Message interactions
        • WhatsApp ISV integration
          • Setting up your customer workspaces
            • API Access
            • Associating your Facebook solution ID and business ID with your Bird CRM Organization
            • Creating a workspace for your customer
            • Buying a number through Bird
            • Subscribing to channel created webhooks
          • WhatsApp channel onboarding
            • Setting up the WhatsApp Embedded flow
            • Install WhatsApp phone number in Bird CRM
            • Subscribe to channel webhooks
      • Programmable SMS
        • Installing an SMS channel
          • US 10DLC API Installation
          • Toll-Free Numbers Verification API
        • Sending SMS messages
        • Receiving messages
        • Twilio Exit API
          • Using Twilio PHP SDK
          • Using Twilio Go SDK
          • Using Twilio Ruby SDK
        • Sinch Exit API
      • Programmable RCS
        • Sending messages
        • Receiving messages
        • Message interactions
      • Programmable Email
        • Sending Emails
        • Receiving messages
        • Message status
        • Message interactions
      • Programmable Line
        • Sending messages
        • Receiving messages
        • Message interactions
      • Programmable Telegram
        • Sending messages
        • Receiving messages
        • Message interactions
    • Message types
      • Text
      • Images
      • Files
      • List
      • Carousel
      • Template
    • Message status and interactions
      • Message Failure Codes
      • Message Failure Sources
        • SMS Platform Extended Error Codes
    • Send batch messages
    • API reference
      • Channel Groups
      • Messaging
      • Channels management
      • Channel connectors
      • Navigators
      • Compliance Keywords Messages
      • Conversions Sharing
      • Events
    • Rate Limit
  • Voice API
    • Installing a Voice channel
    • Voice Calls API
      • Initiate an outbound call
      • List calls from a channel
      • Get a call
      • Update a call
      • Answer a call
      • Ring a call
      • Hangup a call
      • Play a message in a call
      • Say Text-To-Speech (TTS)
      • Gather DTMF from a call
      • Forward a call
      • Record a Call
      • Record a call session
      • Update a call recording
      • List call recordings of a call
      • Get a call recording
      • Get a call insights
      • Get calls log
    • Recordings API
      • List Recordings
      • Get a Recording
      • Delete a Recording
      • List recording storage metrics
    • Transcriptions API
      • Initiate a Transcription
      • List Transcriptions
      • Get a Transcription
      • Delete a Transcription
    • Voice webhooks
    • Flash Calling API
  • Verify API
    • Verify API: Quick Start
  • Contacts API
    • Tracking Contact Events
      • API Reference
        • Get configuration
        • Track events
    • API reference
      • Manage workspace contacts
        • Create a contact
        • Get a contact
        • List contacts
        • Search contact by identifier
        • Update a contact
        • Create or update a contact by identifier
        • Delete a contact
      • Manage contact identifiers
        • Create contact identifier
        • List contact identifiers
        • Delete contact identifier
      • Manage contact attribute definition
        • Create attribute definition
        • Get attribute definition
        • List attribute definitions
      • Manage contact lists
        • Create a list
        • Get a list
        • List lists
        • Update a list
        • Delete a list
        • Add contacts to a list
        • Get contact list memberships
        • List contacts in a list
        • Remove contacts from a list
      • Lookup
        • Network/Country information for a phone number
  • Numbers API
    • API reference
      • Search Available Numbers
      • Buy a Number
      • List your Numbers
      • Get Long Code Number Details
      • Manage Endpoint Subscriptions
        • Cancel Number Subscription
      • Manage Endpoint Compliance Requirements
        • List Workspace compliace Requirements
        • Get Workspace Compliace Requirements
        • Update Workspace Compliace Requirements
      • 10DLC Compliance
        • Brands - Organization
          • Create a brand
          • List all brands
          • Get a brand
          • Update a brand
          • Delete a brand
          • Create a brand vetting
        • Brands - workspace
          • Create a brand
          • List all brands
          • Get a brand
          • Update a brand
          • Delete a brand
          • Create a brand vetting
          • List brand vettings
        • Campaigns
          • Optional: acting as Reseller
          • Create a campaign
          • List all campaigns
          • Get a campaign
          • Update a campaign
          • Delete a campaign
        • TCR Enums
        • Events
      • Toll-Free Numbers Verification API
      • Long Code Numbers
      • Short Code Numbers
      • Alphanumeric Senders
      • Events
  • Know-Your-Customer (KYC) API
    • List KYC forms
    • Get KYC form
    • Create KYC form entry
    • Update KYC form entry
    • List KYC form entries
    • Get a KYC form entry details
  • Reporting API
    • API reference
      • Channel Metrics
      • Flow Run Metrics
      • Wallet Metrics
      • Campaign Metrics
      • Message Metrics
  • Accounts API
    • API reference
      • Current user
        • Change password
        • Presigned upload
        • Memberships
        • Sessions
        • Configurations
          • Groups
            • Keys
      • IAM policies
      • Organizations
        • Upload media
        • Profile
        • Workspaces
        • Users
        • Access keys
        • Organization roles
        • Organization policies
        • Teams
          • Members
        • Approvals
          • Runs
            • Reviews
        • Configurations
          • Groups
            • Keys
      • Region groups
  • Touchpoints API
    • Supported Projects
      • Whatsapp Approved Message Templates
        • Creating WhatsApp Message templates
          • Text template blocks
          • Blocks Documentation
    • API reference
      • Projects
      • Message Templates
  • Notifications API
    • API Reference
      • Webhook subscriptions
        • Create a webhook subscription
        • List available webhook events
        • Get a webhook subscription
        • List webhook subscriptions
        • Update a webhook subscription
        • Delete a webhook subscription
        • Verifying a webhook subscription
        • Webhook subscription logs
  • Knowledge Base (KB) API
    • API reference
      • Documents
      • Folders
        • Import
      • Search
      • Presigned upload
  • Email API
    • Transmissions
  • Connectivity platform migration guide
    • Channels API and Conversations API
    • Migrating conversations API actions
    • Migrating WhatsApp channels
  • Client SDKs
    • Applications
    • Contact Profiles
      • Signed Identity
    • Push notifications
      • Quick Start
      • Subscribe contacts to push notification campaigns
      • Notification Display Priority
    • Event Tracking
      • Quick Start
      • Track Events
        • App
        • Audiences
        • Conference
        • Ecommerce
        • Hospitality
        • Lists
        • Messaging
        • Payments
        • Subscription
        • Suppressions
        • Survey
        • Web
    • App Inbox
      • Quick Start
      • Usage
      • Subscribe contacts to app inbox campaigns
    • SDK Integration
      • Android SDK
        • Notification Interactions
      • Swift SDK
        • Notification Interactions
      • Web SDK
        • Quick Start
        • Usage
        • API Reference
          • IdentityManager
          • BirdSdkApi
          • BirdTracker
            • Ecommerce
            • Conference
            • Messaging
            • Suppressions
            • Subscription
            • Survey
            • Web
            • Audiences
        • Web Push Notifications
          • Notification Interactions
  • Quickstarts
    • Conversations
    • Send an SMS message
    • Send an Email message
    • Send a WhatsApp message
Powered by GitBook
On this page

Was this helpful?

  1. Channels API
  2. Supported channels
  3. Programmable Telegram

Sending messages

Last updated 6 months ago

Was this helpful?

The Channels API supports many of the features of Telegram; however, due to the omni-channel nature of the API, there may be some differences between the Channels API message and the native Telegram API.To send a Telegram message, you must have an active Telegram channel and perform an HTTP request to the following endpoint with a valid .

When sending as well as setting the receiver information you must set message body field in all cases

Body

{
 "receiver": {
   "contacts": [
     {
       "identifierValue": "1033247360"
     }
   ]
 },
 "body": {...}
}

You can send messages to users who have interacted with your Telegram bot by either starting a conversation or responding to your messages. Telegram bots can also send messages in one-on-one chats, group chats, and channels where the bot has been added. However, users must initiate the interaction by messaging your bot, as bots cannot send unsolicited messages to users who have not engaged with them first.

The Channels API supports many of the features of the Telegram API. However, due to the omni-channel nature of the API, there may be some differences between the Channels API message formats and the native Telegram API. Here is an overview of Telegram message types and how they align with Channels API message types:

Telegram API type
Channels API

text

photo

audio / video

document

voice

location

venue

sticker

-

contact

-

poll

-

dice

-

game

-

animation

video note

Outbound messages

Markdown support

By default, all text and media messages sent through our platform are treated as plain text. However, we offer support for MarkdownV1 and MarkdownV2 formatting, which can be applied by specifying the parseMode option within message metadata.

  • MarkdownV1 enables basic formatting, such as bold, italic, and hyperlinks.

  • MarkdownV2 allows more complex formatting, with additional support for features like nested styles and stricter rules for escaping special characters (e.g., !, ?, *).

Message example using MarkdownV1 formatting

{
    "type": "text",
    "text": {
        "text": "*Bold Text* _Italic Text_ [Link](http://example.com)",
        "metadata": {
            "telegram": {
                "parseMode": "Markdown"
            }
        }
    }
}

Message example using MarkdownV2 formatting

{
    "type": "text",
    "text": {
        "text": "*Bold Text* _Italic Text_ [Link](http://example.com) `code` ~strikethrough~",
        "metadata": {
            "telegram": {
                "parseMode": "MarkdownV2"
            }
        }
    }
}

Text

Text message

Text message with reply buttons

Text message with postback actions

Text message with location request

Image

Single image message

Single image message with text

Multiple image message

Single image message with postback actions

Single image message with label and reply actions

Single image message with location request

GIF

Gif message

File

Single file message

Multiple files message

Location

{
  "type": "text",
  "text": {
    "text": "Single text message"
  }
}
{
  "type": "text",
  "text": {
    "text": "Single text message with reply actions",
    "actions": [
      {
        "type": "reply",
        "reply": {
          "text": "Reply action 1"
        }
      },
      {
        "type": "reply",
        "reply": {
          "text": "Reply action 2"
        }
      }
    ]
  }
}
{
  "type": "text",
  "text": {
    "text": "Single text message with postback actions",
    "actions": [
      {
        "type": "postback",
        "postback": {
          "text": "Postback action 1",
          "payload": "postback-payload-1"
        }
      },
      {
        "type": "postback",
        "postback": {
          "text": "Postback action 2",
          "payload": "postback-payload-2"
        }
      }
    ]
  }
}
{
  "type": "text",
  "text": {
    "text": "Single text message with location request",
    "actions": [
      {
        "type": "locationRequest",
        "locationRequest": {
          "text": "Please share location"
        }
      }
    ]
  }
}
{
  "type": "image",
  "image": {
    "images": [
      {
        "altText": "Label of first image",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FrEM9zztd8SEiJS6RQuR3%2Fimage.png?alt=media"
      }
    ]
  }
}
{
  "type": "image",
  "image": {
    "images": [
      {
        "altText": "Label of first image",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FrEM9zztd8SEiJS6RQuR3%2Fimage.png?alt=media"
      }
    ],
    "text": "Single image message"
  }
}
{
  "type": "image",
  "image": {
    "images": [
      {
        "altText": "Label of first image",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FrEM9zztd8SEiJS6RQuR3%2Fimage.png?alt=media"
      },
      {
        "altText": "Label of second image",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FrEM9zztd8SEiJS6RQuR3%2Fimage.png?alt=media"
      }
    ],
    "text": "Multiple images message"
  }
}
{
  "type": "image",
  "image": {
    "images": [
      {
        "altText": "Image label",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FrEM9zztd8SEiJS6RQuR3%2Fimage.png?alt=media"
      }
    ],
    "text": "Single image message with postback actions",
    "actions": [
      {
        "type": "postback",
        "postback": {
          "payload": "postback-payload-1",
          "text": "Postback option 1"
        }
      },
      {
        "postback": {
          "payload": "postback-payload-2",
          "text": "Postback option 2"
        },
        "type": "postback"
      }
    ]
  }
}
{
    "type": "image",
    "image": {
        "images": [
            {
                "altText": "Image label",
                "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FrEM9zztd8SEiJS6RQuR3%2Fimage.png?alt=media"
            }
        ],
        "text": "Single image message with reply actions",
        "actions": [
            {
                "type": "reply",
                "reply": {
                    "text": "Reply action 1"
                }
            },
            {
                "type": "reply",
                "reply": {
                    "text": "Reply action 2"
                }
            }
        ]
    }
}
{
    "type": "image",
    "image": {
        "images": [
            {
                "altText": "Label of first image",
                "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FrEM9zztd8SEiJS6RQuR3%2Fimage.png?alt=media"
            }
        ],
        "actions": [
            {
                "type": "locationRequest",
                "locationRequest": {
                    "text": "Please share location"
                }
            }
        ]
    }
}
{
    "type": "gif",
    "gif": {
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FIEoLtO9E5bNsXkbC2D8A%2Fbird.gif?alt=media"
    }
}
{
    "type": "file",
    "file": {
        "text": "Single file message",
        "files": [
            {
                "contentType": "video/mp4",
                "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FtXMQ4lIinia9ehf4EpC4%2Fvideo.mp4?alt=media"
            }
        ]
    }
}
{
  "type": "file",
  "file": {
    "text": "Multiple files message",
    "files": [
      {
        "contentType": "video/mp4",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FtXMQ4lIinia9ehf4EpC4%2Fvideo.mp4?alt=media"
      },
      {
        "contentType": "application/pdf",
        "mediaUrl": "https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdnJZeZvhOMhDQA8SpjQM%2Fuploads%2FbgnxOoaF4aHSHUzMFCna%2Faudio.mp3?alt=media"
      }
    ]
  }
}
{
    "type": "location",
    "location": {
        "coordinates": {
            "latitude": 52.37164323041201,
            "longitude": 4.884335169232767
        },
        "location": {
            "address": "Keizersgracht 268, 1016 EV, Amsterdam",
            "label": "MessageBird Amsterdam office"
        }
    }
}
  • POSTSend a message
  • Outbound messages
  • Markdown support
  • Text
  • Image
  • GIF
  • File
  • Location
text
image
file
file
file
location
location
file
file
access key
outbound messages

Send a message

post

Send a message to a channel

Authorizations
Path parameters
workspaceIdstring · uuidRequired

The ID of the workspace

channelIdstring · uuidRequired

The ID for a channel

Body
all ofOptional
and
any ofOptional
object · ChannelMessageCreateWithTemplateOptional
or
object · ChannelMessageCreateWithBodyOptional
Responses
202
Message was accepted for processing
application/json
Responseall of
and
any ofOptional
or
400
The request did not pass validation
application/json
404
The request did not pass validation
application/json
409
Creating the message was not possible because of conflicting conditions
application/json
422
The request did not pass validation
application/json
post
POST /workspaces/{workspaceId}/channels/{channelId}/messages HTTP/1.1
Host: 
Authorization: Bearer jwt
Content-Type: application/json
Accept: */*
Content-Length: 2663

{
  "sender": {
    "connector": {
      "identifierValue": "channels@bird.com",
      "annotations": {
        "name": "text"
      }
    }
  },
  "receiver": {
    "contacts": [
      {
        "id": "a1405560-c8d3-4b1a-877d-3f449ad95352",
        "identifierKey": "emailaddress",
        "identifierValue": "channels@bird.com",
        "type": "cc",
        "identifiers": [
          {
            "identifierKey": "emailaddress",
            "identifierValue": "channels@bird.com"
          }
        ],
        "platformAddress": "text",
        "platformAddressSelector": "text"
      }
    ]
  },
  "reference": "my-own-identifier",
  "template": {
    "name": "text",
    "projectId": "a1405560-c8d3-4b1a-877d-3f449ad95352",
    "version": "a1405560-c8d3-4b1a-877d-3f449ad95352",
    "locale": "text",
    "attachments": [
      {
        "mediaUrl": "https://example.com",
        "filename": "text",
        "inline": true
      }
    ],
    "shortLinks": {
      "enabled": true,
      "domain": "text"
    },
    "variables": {
      "default": "text",
      "ANY_ADDITIONAL_PROPERTY": "text"
    },
    "utmParameters": [
      {
        "key": "text",
        "value": "text"
      }
    ],
    "parameters": [
      {
        "type": "string",
        "key": "text",
        "value": "text"
      }
    ],
    "settings": {
      "useMmLite": true
    }
  },
  "meta": {
    "extraInformation": {
      "ANY_ADDITIONAL_PROPERTY": "anything"
    },
    "referral": {
      "source": "text",
      "title": "text",
      "text": "text",
      "group": "text",
      "metadata": {
        "source_id": "text",
        "source_url": "text",
        "media_url": "text",
        "tracking_id": "text"
      }
    },
    "order": {
      "products": [
        {
          "externalCatalogId": "text",
          "externalProductId": "text",
          "quantity": 1,
          "price": {
            "amount": 1,
            "exponent": 1,
            "currencyCode": "text"
          }
        }
      ]
    },
    "referredProduct": {
      "externalCatalogId": "text",
      "externalProductId": "text"
    },
    "email": {
      "subject": "text",
      "headers": {
        "ANY_ADDITIONAL_PROPERTY": "text"
      },
      "from": {
        "username": "text",
        "displayName": "text"
      }
    },
    "pushNotifications": {
      "gatewayTypeOverride": "apns"
    },
    "navigatorId": "123e4567-e89b-12d3-a456-426614174000",
    "navigatorMessageId": "123e4567-e89b-12d3-a456-426614174000",
    "flow": {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "name": "text",
      "stepId": "text",
      "runId": "123e4567-e89b-12d3-a456-426614174000"
    },
    "journey": {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "name": "text",
      "stepId": "text",
      "runId": "123e4567-e89b-12d3-a456-426614174000"
    },
    "campaign": {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "name": "text"
    }
  },
  "replyTo": {
    "id": "text",
    "order": 1,
    "type": "message"
  },
  "body": {
    "type": "text",
    "text": {
      "text": "text",
      "attachments": [
        {
          "mediaUrl": "https://example.com",
          "filename": "text",
          "inline": true
        }
      ],
      "actions": [
        {
          "type": "link",
          "link": {
            "text": "text",
            "url": "text"
          }
        }
      ],
      "metadata": {
        "subject": "text",
        "headers": {
          "ANY_ADDITIONAL_PROPERTY": "text"
        },
        "whatsapp": {
          "previewUrl": true
        },
        "line": {
          "emoji": {
            "items": [
              {
                "index": 1,
                "productId": "text",
                "emojiId": "text"
              }
            ]
          }
        },
        "telegram": {
          "parseMode": "Markdown"
        }
      }
    }
  },
  "notification": {
    "url": "text"
  },
  "capFrequency": true,
  "enableLinkTracking": true,
  "ignoreQuietHours": true,
  "ignoreGlobalHoldout": true,
  "tags": [
    "text"
  ],
  "shortLinks": {
    "domain": "text"
  },
  "scheduledFor": "2025-05-09T05:18:05.574Z",
  "validity": 1
}
{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "channelId": "123e4567-e89b-12d3-a456-426614174000",
  "sender": {
    "connector": {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "identifierValue": "text",
      "annotations": {
        "name": "text"
      },
      "types": [
        "text"
      ]
    }
  },
  "receiver": {
    "connector": {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "identifierValue": "text",
      "annotations": {
        "name": "text"
      },
      "types": [
        "text"
      ]
    }
  },
  "meta": {
    "extraInformation": {
      "ANY_ADDITIONAL_PROPERTY": "anything"
    },
    "referral": {
      "source": "text",
      "title": "text",
      "text": "text",
      "group": "text",
      "metadata": {
        "source_id": "text",
        "source_url": "text",
        "media_url": "text",
        "tracking_id": "text"
      }
    },
    "order": {
      "products": [
        {
          "externalCatalogId": "text",
          "externalProductId": "text",
          "quantity": 1,
          "price": {
            "amount": 1,
            "exponent": 1,
            "currencyCode": "text"
          }
        }
      ]
    },
    "referredProduct": {
      "externalCatalogId": "text",
      "externalProductId": "text"
    },
    "email": {
      "subject": "text",
      "headers": {
        "ANY_ADDITIONAL_PROPERTY": "text"
      },
      "from": {
        "username": "text",
        "displayName": "text"
      }
    },
    "pushNotifications": {
      "gatewayTypeOverride": "apns"
    },
    "navigatorId": "123e4567-e89b-12d3-a456-426614174000",
    "navigatorMessageId": "123e4567-e89b-12d3-a456-426614174000",
    "flow": {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "name": "text",
      "stepId": "text",
      "runId": "123e4567-e89b-12d3-a456-426614174000"
    },
    "journey": {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "name": "text",
      "stepId": "text",
      "runId": "123e4567-e89b-12d3-a456-426614174000"
    },
    "campaign": {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "name": "text"
    }
  },
  "reference": "my-own-identifier",
  "parts": [
    {
      "platformReference": "text"
    }
  ],
  "status": "accepted",
  "reason": "text",
  "direction": "incoming",
  "origin": {
    "type": "text",
    "id": "text"
  },
  "replyTo": {
    "id": "text",
    "order": 1,
    "type": "message"
  },
  "lastStatusAt": "2025-05-09T05:18:05.574Z",
  "createdAt": "2025-05-09T05:18:05.574Z",
  "updatedAt": "2025-05-09T05:18:05.574Z",
  "details": "text",
  "failure": {
    "code": 1,
    "description": "Unsupported media type",
    "source": {
      "code": "text",
      "name": "text"
    }
  },
  "tags": [
    "text"
  ],
  "shortLinks": {
    "domain": "text"
  },
  "scheduledFor": "2025-05-09T05:18:05.574Z",
  "body": {
    "type": "text",
    "text": {
      "text": "text",
      "attachments": [
        {
          "mediaUrl": "https://example.com",
          "filename": "text",
          "inline": true
        }
      ],
      "actions": [
        {
          "type": "link",
          "link": {
            "text": "text",
            "url": "text"
          }
        }
      ],
      "metadata": {
        "subject": "text",
        "headers": {
          "ANY_ADDITIONAL_PROPERTY": "text"
        },
        "whatsapp": {
          "previewUrl": true
        },
        "line": {
          "emoji": {
            "items": [
              {
                "index": 1,
                "productId": "text",
                "emojiId": "text",
                "length": 1
              }
            ]
          }
        },
        "telegram": {
          "parseMode": "Markdown"
        }
      }
    }
  }
}