Install WhatsApp phone number in Bird CRM

Install a connector into Bird CRM

Once you have acquired the long lived access token you can then install a WhatsApp connector into Bird CRM. This will complete the integration between Bird and WhatsApp so you can send messages via the Bird CRM APIs.

Create a new connector from a template.

post

/workspaces/{workspaceId}/connectors

Authorizations

useraccessKey

Path parameters

workspaceIdstring uuidrequired

Body

nameconnector namerequired

connectorTemplateReftemplate to base this connector on by ref

argumentsarguments to provide to each action invocation on this connector

Example: {"someArgument":"someValue"}

securityArgumentsSecurityArgumentsMap

Provide the arguments required by the security scheme(s) on the connector template.

channelConversationalStatusEnabledControls the default value for channel's conversational flag.

invitationTokenInvitation token to allow installation of connectors that are not GA.

Responses

application/json

application/json

application/json

application/json

cURL

JavaScript

Python

HTTP

cURL

curl -L \
  --request POST \
  --url '/workspaces/{workspaceId}/connectors' \
  --header 'Authorization: Bearer jwt' \
  --header 'Content-Type: application/json' \
  --data '{"name":"text","arguments":{"someArgument":"someValue"},"securityArguments":{"ANY_ADDITIONAL_PROPERTY":{}}}'

201

404

409

422

201

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "workspaceId": "123e4567-e89b-12d3-a456-426614174000",
  "routingKey": "text",
  "name": "text",
  "region": "text",
  "description": "text",
  "arguments": {
    "someArgument": "someValue"
  },
  "channel": {
    "channelId": "123e4567-e89b-12d3-a456-426614174000",
    "platform": "text"
  },
  "number": {
    "profileId": "123e4567-e89b-12d3-a456-426614174000",
    "numberId": "123e4567-e89b-12d3-a456-426614174000",
    "phoneNumber": "text",
    "variables": {},
    "capabilities": "mms-inbound,mms-outbound,sms-inbound,sms-outbound",
    "numberType": "mobile",
    "endpointType": "alpha-number",
    "country": "NL",
    "profileAttachments": [
      {
        "capability": "text",
        "profileId": "text",
        "variables": {
          "connectorId": "text"
        }
      }
    ]
  },
  "connectorTemplateSlug": "text",
  "connectorTemplateRef": "text",
  "dataFetching": {
    "schedule": "text",
    "streams": [
      {
        "eventName": "text",
        "streamName": "text",
        "eventStreamName": "text",
        "filter": "text",
        "initialState": "text",
        "endCondition": "text",
        "incremental": true,
        "duplicatesFilterCapacity": 1,
        "cursorField": "text"
      }
    ]
  },
  "dataCapture": {
    "captureEndpoint": "text"
  },
  "createdAt": "2025-02-12T16:25:32.549Z",
  "updatedAt": "2025-02-12T16:25:32.549Z"
}

OK

Example

The properties are as follows

• Name - friendly name of the connector

• wabaId - as per the embedded signup sessionInfo

• phoneId - as per the embedded signup sessionInfo

• phoneNumber - as per the either the Bird number you acquired or the number you provided

• mbPhoneId - the ID of the Bird phone number (if using a Bird number)

• accessToken - the access token you exchanged in the here

curl --location 'https://api.bird.com/workspaces/{{workspaceId}}/connectors' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: AccessKey <your-access-key>' \
--data '{
    "connectorTemplateRef": "whatsapp:1",
    "name": "{{name}}",
    "arguments": {  
        "wabaId": "{{wabaId}}",
        "phoneId": "{{phoneNumberId}}",	
        "phoneNumber": "{{phone Number}}".
        “mbPhoneId”: “{{mbPhoneId}}”
    },
     "securityArguments": {
        "oauth": {
      "accessToken": "{{long-lived-access-token}}"
        }
    }
}'

Await channel creation webhook

Once you have submitted your connector request a channel will be created in the background and once this has been created you will receive a callback based on the webhook you setup earlier.

Take note of the connector id and channel id. You will use the connector id to manage the integration with Meta and the channel id to send messages to the Bird CRM API.

Subscribe to channel webhooks