Receiving messages

Inbound messages

In this section, you can find sample messages of every inbound message type supported by the Channels API from an SMS channel. The code snippets in every subsection demonstrate how an SMS message is converted into a Channels API message.

See the following pages to understand more about retrieving messages or message statuses


  "id": "96a0b5fa-a986-453d-be5c-3117f989f025",
  "channelId": "614208aa-b153-4d5d-9989-2fddfc0ce4c3",
  "sender": {
    "contact": {
      "id": "32cf5eee-f940-422c-ab8c-5f753aad5efd",
      "identifierKey": "phonenumber",
      "identifierValue": "+31612345678"
  "receiver": {
    "connector": {
      "id": "86cc4dc0-3dc0-41b7-ac43-8ec829ead56f"
  "body": {
    "type": "text",
    "text": {
      "text": "Sample incoming text message"
  "parts": [
      "platformReference": "e8077d803532c0b5937c639b60216938"
  "status": "delivered",
  "direction": "incoming",
  "lastStatusAt": "2022-12-22T08:32:50.736Z",
  "createdAt": "2022-12-22T08:32:50.736Z",
  "updatedAt": "2022-12-22T08:32:50.736Z"

Last updated