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Create a webhook subscription

Create a webhook subscription

post

To start receiving notifications via webhooks, the first step is to create a subscription. A webhook subscription specifies the destination URL for events and defines how they should be filtered. During setup, you can select which events to send to the specified URL. You can create multiple webhook subscriptions to route different types of events to various URLs as needed. Event filters are applied using AND operators, meaning that all specified criteria must be met for an event to be sent. If you want to handle multiple interactionTypes, you’ll need to create separate webhook subscriptions for each.

Authorizations
Path parameters
workspaceIdstring · uuidRequired

The ID for the workspace.

Example: b4e02c85-c6d2-4b15-8885-e09671799c61
organizationIdstring · uuidRequired

The ID for the organization.

Example: cb28a94e-8557-4394-80ea-5bbd2170d434
Body
all ofOptional
Responses
201
The webhook subscription was created successfully.
application/json
post
POST /organizations/{organizationId}/workspaces/{workspaceId}/webhook-subscriptions HTTP/1.1
Host: api.bird.com
Authorization: Bearer JWT
Content-Type: application/json
Accept: */*
Content-Length: 243

{
  "service": "channels",
  "event": "sms.outbound",
  "eventFilters": [
    {
      "key": "channelId",
      "value": "58c44c1d-a6a0-4cb6-9f78-05308de87451"
    }
  ],
  "template": "text",
  "url": "https://example.com/webhook",
  "signingKey": "KeV+/HGoIQrxuE5YPCRR6AuQOJveldYNNhbVi1i22qk="
}
{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "organizationId": "cb28a94e-8557-4394-80ea-5bbd2170d434",
  "workspaceId": "b4e02c85-c6d2-4b15-8885-e09671799c61",
  "service": "channels",
  "event": "sms.outbound",
  "eventFilters": [
    {
      "key": "channelId",
      "value": "clicked"
    }
  ],
  "template": "twilio",
  "url": "https://example.com/webhook",
  "signingKey": "KeV+/HGoIQrxuE5YPCRR6AuQOJveldYNNhbVi1i22qk=",
  "status": "active",
  "createdAt": "2025-07-10T01:16:58.639Z",
  "updatedAt": "2025-07-10T01:16:58.639Z"
}

To know more about how to use signingKeys, please refer to the section Verifying a webhook.

Examples

Let's establish some of our data that will be used in the following examples:

  • Workspace ID: a1405560-c8d3-4b1a-877d-3f449ad95352

  • Organization ID: 823fbfaf-f14e-4693-b55a-8ec1c17d649e

  • AccessKey: abcd

Creating a subscription for events of a specific channel

In this example, we're sending event notifications for each sent message by the specified channel. To know more about valid events for each platform (e.g. SMS, E-mail), please refer to this documentation. 

curl -X POST "https://api.bird.com/organizations/823fbfaf-f14e-4693-b55a-8ec1c17d649e/workspaces/a1405560-c8d3-4b1a-877d-3f449ad95352/webhook-subscriptions" \
-H "Content-Type: application/json" \
-H "Authorization: AccessKey abcd" \
-d '{
  "service": "channels",
  "event": "sms.outbound",
  "url": "https://webhook.site/68be485e-5faa-4363-8033-2e3d236830db",
  "eventFilters": [
    {
      "key": "channelId",
      "value": "3e3a68da-85a2-4b12-b114-b2c28117bf37"
    }
  ]
}'

Creating a webhook subscription and filtering events based on interaction type

This will send notification events to the specified webhook URL when an e-mail sent by the specified channel is opened by end-customers. To know more about all supported interactions, refer to this documentation.

curl -X POST "https://api.bird.com/organizations/823fbfaf-f14e-4693-b55a-8ec1c17d649e/workspaces/a1405560-c8d3-4b1a-877d-3f449ad95352/webhook-subscriptions" \
-H "Content-Type: application/json" \
-H "Authorization: AccessKey abcd" \
-d '{
  "service": "channels",
  "event": "email.interaction",
  "url": "https://webhook.site/68be485e-5faa-4363-8033-2e3d236830db",
  "eventFilters": [
    {
      "key": "channelId",
      "value": "3e3a68da-85a2-4b12-b114-b2c28117bf37"
     {
      "key": "interactionType",
      "value": "opened"
    }
  ],
}'

Creating a webhook subscription without filtering

This will send notification events to the specified webhook URL for all email interactions. To know more about all supported interactions, refer to this documentation.

curl -X POST "https://api.bird.com/organizations/823fbfaf-f14e-4693-b55a-8ec1c17d649e/workspaces/a1405560-c8d3-4b1a-877d-3f449ad95352/webhook-subscriptions" \
-H "Content-Type: application/json" \
-H "Authorization: AccessKey abcd" \
-d '{
  "service": "channels",
  "event": "email.interaction",
  "url": "https://webhook.site/68be485e-5faa-4363-8033-2e3d236830db",
}'

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