Message Templates

Message Templates are referred to as channel templates through the API

List channeltemplates in workspace

get

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstringRequired

projectIdstringRequired

Query parameters

metricsbooleanOptional

Include metrics in the response

Default: false

limitinteger · min: 1 · max: 100Optional

Limits the project of results to return

Default: 10

pageTokenstring · max: 8000Optional

Pagination token that keeps of track of the current position in the list

reversebooleanOptional

Order in which to retrieve the results

Default: false

Responses

200

OK

application/json

404

Project or workspace not found

application/json

get

/workspaces/{workspaceId}/projects/{projectId}/channel-templates

HTTPcURLJavaScriptPython

GET /workspaces/{workspaceId}/projects/{projectId}/channel-templates HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Accept: */*

{
  "results": [
    {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "projectId": "123e4567-e89b-12d3-a456-426614174000",
      "status": "draft",
      "localeStatuses": {
        "ANY_ADDITIONAL_PROPERTY": "draft"
      },
      "platformInfo": {
        "ANY_ADDITIONAL_PROPERTY": {
          "status": "draft",
          "category": "text",
          "qualityRating": "UNKNOWN"
        }
      },
      "description": "text",
      "defaultLocale": "en",
      "assets": [
        {
          "key": "logoUrl",
          "isDefault": true,
          "valueString": "text"
        }
      ],
      "styles": [
        {
          "key": "text",
          "valueString": "text",
          "isDefault": true
        }
      ],
      "deployments": [
        {
          "key": "whatsappCategory",
          "value": "text",
          "locale": "text",
          "platform": "text"
        }
      ],
      "variables": [
        {
          "key": "text",
          "description": "text",
          "type": "string",
          "format": "none",
          "sourceUrl": {
            "fullyReplaced": true,
            "value": "text"
          },
          "characterLimit": 1,
          "examplesLocale": {
            "ANY_ADDITIONAL_PROPERTY": {
              "exampleValueStrings": [
                "text"
              ],
              "exampleValues": [
                {
                  "sections": [
                    {
                      "id": "text",
                      "multipleSelection": true,
                      "title": "text",
                      "items": [
                        {
                          "id": "text",
                          "type": "reply-action",
                          "reference": "text",
                          "role": "text",
                          "hidden": true,
                          "replyAction": {
                            "text": "text",
                            "imageUrl": "text",
                            "payload": "text"
                          }
                        }
                      ]
                    }
                  ]
                }
              ]
            }
          }
        }
      ],
      "genericContent": [
        {
          "locale": "en",
          "type": "text",
          "blocks": [
            {
              "id": "text",
              "reference": "text",
              "role": "text",
              "hidden": true,
              "type": "action",
              "action": {
                "type": "link",
                "id": "text",
                "reference": "text",
                "role": "text",
                "hidden": true,
                "link": {
                  "text": "text",
                  "url": "https://example.com"
                }
              }
            }
          ]
        }
      ],
      "platformContent": [
        {
          "locale": "en",
          "type": "text",
          "platform": "text",
          "channelIds": [
            "123e4567-e89b-12d3-a456-426614174000"
          ],
          "channelGroupIds": [
            "123e4567-e89b-12d3-a456-426614174000"
          ],
          "blocks": [
            {
              "id": "text",
              "reference": "text",
              "role": "text",
              "hidden": true,
              "type": "action",
              "action": {
                "type": "link",
                "id": "text",
                "reference": "text",
                "role": "text",
                "hidden": true,
                "link": {
                  "text": "text",
                  "url": "https://example.com"
                }
              }
            }
          ],
          "approvals": [
            {
              "approvalReference": "123e4567-e89b-12d3-a456-426614174000",
              "platformReference": "text",
              "platformAccountIdentifier": "text",
              "reasonCode": "whatsapp_scam",
              "reasonDescription": "text",
              "status": "pending",
              "platformStatus": "whatsapp_approved",
              "channelIds": [
                "123e4567-e89b-12d3-a456-426614174000"
              ],
              "channelGroupId": "123e4567-e89b-12d3-a456-426614174000",
              "platform": "whatsapp"
            }
          ]
        }
      ],
      "supportedPlatforms": [
        "all"
      ],
      "createdAt": "2026-03-26T20:51:07.483Z",
      "updatedAt": "2026-03-26T20:51:07.483Z",
      "isCloneable": true,
      "editorId": "123e4567-e89b-12d3-a456-426614174000",
      "editorType": "text",
      "publisherId": "123e4567-e89b-12d3-a456-426614174000",
      "publisherType": "text",
      "shortLinks": {},
      "clonedFrom": "123e4567-e89b-12d3-a456-426614174000",
      "metrics": {},
      "reviewInfo": {
        "approvalFlowId": "123e4567-e89b-12d3-a456-426614174000",
        "approvalRunId": "123e4567-e89b-12d3-a456-426614174000",
        "status": "pending",
        "currentStep": 1
      }
    }
  ],
  "nextPageToken": "text"
}

Create channeltemplate

post

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstringRequired

projectIdstringRequired

Query parameters

metricsbooleanOptional

Include metrics in the response

Default: false

Body

application/json

descriptionstringOptional

defaultLocalestring · enumOptionalExample: enPossible values:

shortLinksobject · nullableOptional

Other propertiesanyOptional

Responses

201

Created

application/json

400

Default locale must exist in the content property

application/json

404

Workspace not found

application/json

409

Duplicate channeltemplate

application/json

422

Invalid channeltemplate

application/json

post

/workspaces/{workspaceId}/projects/{projectId}/channel-templates

HTTPcURLJavaScriptPython

POST /workspaces/{workspaceId}/projects/{projectId}/channel-templates HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 1881

{
  "description": "text",
  "defaultLocale": "text",
  "assets": [
    {
      "key": "logoUrl",
      "isDefault": true,
      "valueString": "text"
    }
  ],
  "styles": [
    {
      "key": "text",
      "valueString": "text",
      "isDefault": true
    }
  ],
  "variables": [
    {
      "key": "text",
      "description": "text",
      "type": "string",
      "format": "none",
      "sourceUrl": {
        "fullyReplaced": true,
        "value": "text"
      },
      "characterLimit": 1,
      "examplesLocale": {
        "ANY_ADDITIONAL_PROPERTY": {
          "exampleValueStrings": [
            "text"
          ],
          "exampleValues": [
            {
              "sections": [
                {
                  "id": "text",
                  "multipleSelection": true,
                  "title": "text",
                  "items": [
                    {
                      "id": "text",
                      "type": "reply-action",
                      "reference": "text",
                      "role": "text",
                      "hidden": true,
                      "replyAction": {
                        "text": "text",
                        "imageUrl": "text",
                        "payload": "text"
                      }
                    }
                  ]
                }
              ]
            }
          ]
        }
      }
    }
  ],
  "deployments": [
    {
      "key": "whatsappCategory",
      "value": "text",
      "locale": "text",
      "platform": "text"
    }
  ],
  "genericContent": [
    {
      "locale": "en",
      "type": "text",
      "blocks": [
        {
          "id": "text",
          "reference": "text",
          "role": "text",
          "hidden": true,
          "type": "action",
          "action": {
            "type": "link",
            "id": "text",
            "reference": "text",
            "role": "text",
            "hidden": true,
            "link": {
              "text": "text",
              "url": "https://example.com"
            }
          }
        }
      ]
    }
  ],
  "platformContent": [
    {
      "locale": "en",
      "type": "text",
      "platform": "text",
      "channelIds": [
        "123e4567-e89b-12d3-a456-426614174000"
      ],
      "channelGroupIds": [
        "123e4567-e89b-12d3-a456-426614174000"
      ],
      "blocks": [
        {
          "id": "text",
          "reference": "text",
          "role": "text",
          "hidden": true,
          "type": "action",
          "action": {
            "type": "link",
            "id": "text",
            "reference": "text",
            "role": "text",
            "hidden": true,
            "link": {
              "text": "text",
              "url": "https://example.com"
            }
          }
        }
      ],
      "approvals": [
        {
          "approvalReference": "123e4567-e89b-12d3-a456-426614174000",
          "platformReference": "text",
          "platformAccountIdentifier": "text",
          "reasonCode": "whatsapp_scam",
          "reasonDescription": "text",
          "status": "pending",
          "platformStatus": "whatsapp_approved",
          "channelIds": [
            "123e4567-e89b-12d3-a456-426614174000"
          ],
          "channelGroupId": "123e4567-e89b-12d3-a456-426614174000",
          "platform": "whatsapp"
        }
      ]
    }
  ],
  "supportedPlatforms": [
    "all"
  ],
  "shortLinks": {},
  "ANY_ADDITIONAL_PROPERTY": "anything"
}

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "projectId": "123e4567-e89b-12d3-a456-426614174000",
  "status": "draft",
  "localeStatuses": {
    "ANY_ADDITIONAL_PROPERTY": "draft"
  },
  "platformInfo": {
    "ANY_ADDITIONAL_PROPERTY": {
      "status": "draft",
      "category": "text",
      "qualityRating": "UNKNOWN"
    }
  },
  "description": "text",
  "defaultLocale": "en",
  "assets": [
    {
      "key": "logoUrl",
      "isDefault": true,
      "valueString": "text"
    }
  ],
  "styles": [
    {
      "key": "text",
      "valueString": "text",
      "isDefault": true
    }
  ],
  "deployments": [
    {
      "key": "whatsappCategory",
      "value": "text",
      "locale": "text",
      "platform": "text"
    }
  ],
  "variables": [
    {
      "key": "text",
      "description": "text",
      "type": "string",
      "format": "none",
      "sourceUrl": {
        "fullyReplaced": true,
        "value": "text"
      },
      "characterLimit": 1,
      "examplesLocale": {
        "ANY_ADDITIONAL_PROPERTY": {
          "exampleValueStrings": [
            "text"
          ],
          "exampleValues": [
            {
              "sections": [
                {
                  "id": "text",
                  "multipleSelection": true,
                  "title": "text",
                  "items": [
                    {
                      "id": "text",
                      "type": "reply-action",
                      "reference": "text",
                      "role": "text",
                      "hidden": true,
                      "replyAction": {
                        "text": "text",
                        "imageUrl": "text",
                        "payload": "text"
                      }
                    }
                  ]
                }
              ]
            }
          ]
        }
      }
    }
  ],
  "genericContent": [
    {
      "locale": "en",
      "type": "text",
      "blocks": [
        {
          "id": "text",
          "reference": "text",
          "role": "text",
          "hidden": true,
          "type": "action",
          "action": {
            "type": "link",
            "id": "text",
            "reference": "text",
            "role": "text",
            "hidden": true,
            "link": {
              "text": "text",
              "url": "https://example.com"
            }
          }
        }
      ]
    }
  ],
  "platformContent": [
    {
      "locale": "en",
      "type": "text",
      "platform": "text",
      "channelIds": [
        "123e4567-e89b-12d3-a456-426614174000"
      ],
      "channelGroupIds": [
        "123e4567-e89b-12d3-a456-426614174000"
      ],
      "blocks": [
        {
          "id": "text",
          "reference": "text",
          "role": "text",
          "hidden": true,
          "type": "action",
          "action": {
            "type": "link",
            "id": "text",
            "reference": "text",
            "role": "text",
            "hidden": true,
            "link": {
              "text": "text",
              "url": "https://example.com"
            }
          }
        }
      ],
      "approvals": [
        {
          "approvalReference": "123e4567-e89b-12d3-a456-426614174000",
          "platformReference": "text",
          "platformAccountIdentifier": "text",
          "reasonCode": "whatsapp_scam",
          "reasonDescription": "text",
          "status": "pending",
          "platformStatus": "whatsapp_approved",
          "channelIds": [
            "123e4567-e89b-12d3-a456-426614174000"
          ],
          "channelGroupId": "123e4567-e89b-12d3-a456-426614174000",
          "platform": "whatsapp"
        }
      ]
    }
  ],
  "supportedPlatforms": [
    "all"
  ],
  "createdAt": "2026-03-26T20:51:07.483Z",
  "updatedAt": "2026-03-26T20:51:07.483Z",
  "isCloneable": true,
  "editorId": "123e4567-e89b-12d3-a456-426614174000",
  "editorType": "text",
  "publisherId": "123e4567-e89b-12d3-a456-426614174000",
  "publisherType": "text",
  "shortLinks": {},
  "clonedFrom": "123e4567-e89b-12d3-a456-426614174000",
  "metrics": {},
  "reviewInfo": {
    "approvalFlowId": "123e4567-e89b-12d3-a456-426614174000",
    "approvalRunId": "123e4567-e89b-12d3-a456-426614174000",
    "status": "pending",
    "currentStep": 1
  }
}

Get ChannelTemplate

get

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstringRequired

projectIdstringRequired

channelTemplateIdstringRequired

Responses

200

OK

application/json

404

Project, channeltemplate or workspace not found

application/json

422

No active channeltemplate marked as latest

application/json

get

/workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}

HTTPcURLJavaScriptPython

GET /workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId} HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Accept: */*

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "projectId": "123e4567-e89b-12d3-a456-426614174000",
  "status": "draft",
  "localeStatuses": {
    "ANY_ADDITIONAL_PROPERTY": "draft"
  },
  "platformInfo": {
    "ANY_ADDITIONAL_PROPERTY": {
      "status": "draft",
      "category": "text",
      "qualityRating": "UNKNOWN"
    }
  },
  "description": "text",
  "defaultLocale": "en",
  "assets": [
    {
      "key": "logoUrl",
      "isDefault": true,
      "valueString": "text"
    }
  ],
  "styles": [
    {
      "key": "text",
      "valueString": "text",
      "isDefault": true
    }
  ],
  "deployments": [
    {
      "key": "whatsappCategory",
      "value": "text",
      "locale": "text",
      "platform": "text"
    }
  ],
  "variables": [
    {
      "key": "text",
      "description": "text",
      "type": "string",
      "format": "none",
      "sourceUrl": {
        "fullyReplaced": true,
        "value": "text"
      },
      "characterLimit": 1,
      "examplesLocale": {
        "ANY_ADDITIONAL_PROPERTY": {
          "exampleValueStrings": [
            "text"
          ],
          "exampleValues": [
            {
              "sections": [
                {
                  "id": "text",
                  "multipleSelection": true,
                  "title": "text",
                  "items": [
                    {
                      "id": "text",
                      "type": "reply-action",
                      "reference": "text",
                      "role": "text",
                      "hidden": true,
                      "replyAction": {
                        "text": "text",
                        "imageUrl": "text",
                        "payload": "text"
                      }
                    }
                  ]
                }
              ]
            }
          ]
        }
      }
    }
  ],
  "genericContent": [
    {
      "locale": "en",
      "type": "text",
      "blocks": [
        {
          "id": "text",
          "reference": "text",
          "role": "text",
          "hidden": true,
          "type": "action",
          "action": {
            "type": "link",
            "id": "text",
            "reference": "text",
            "role": "text",
            "hidden": true,
            "link": {
              "text": "text",
              "url": "https://example.com"
            }
          }
        }
      ]
    }
  ],
  "platformContent": [
    {
      "locale": "en",
      "type": "text",
      "platform": "text",
      "channelIds": [
        "123e4567-e89b-12d3-a456-426614174000"
      ],
      "channelGroupIds": [
        "123e4567-e89b-12d3-a456-426614174000"
      ],
      "blocks": [
        {
          "id": "text",
          "reference": "text",
          "role": "text",
          "hidden": true,
          "type": "action",
          "action": {
            "type": "link",
            "id": "text",
            "reference": "text",
            "role": "text",
            "hidden": true,
            "link": {
              "text": "text",
              "url": "https://example.com"
            }
          }
        }
      ],
      "approvals": [
        {
          "approvalReference": "123e4567-e89b-12d3-a456-426614174000",
          "platformReference": "text",
          "platformAccountIdentifier": "text",
          "reasonCode": "whatsapp_scam",
          "reasonDescription": "text",
          "status": "pending",
          "platformStatus": "whatsapp_approved",
          "channelIds": [
            "123e4567-e89b-12d3-a456-426614174000"
          ],
          "channelGroupId": "123e4567-e89b-12d3-a456-426614174000",
          "platform": "whatsapp"
        }
      ]
    }
  ],
  "supportedPlatforms": [
    "all"
  ],
  "createdAt": "2026-03-26T20:51:07.483Z",
  "updatedAt": "2026-03-26T20:51:07.483Z",
  "isCloneable": true,
  "editorId": "123e4567-e89b-12d3-a456-426614174000",
  "editorType": "text",
  "publisherId": "123e4567-e89b-12d3-a456-426614174000",
  "publisherType": "text",
  "shortLinks": {},
  "clonedFrom": "123e4567-e89b-12d3-a456-426614174000",
  "metrics": {},
  "reviewInfo": {
    "approvalFlowId": "123e4567-e89b-12d3-a456-426614174000",
    "approvalRunId": "123e4567-e89b-12d3-a456-426614174000",
    "status": "pending",
    "currentStep": 1
  }
}

Delete ChannelTemplate

delete

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstringRequired

projectIdstringRequired

channelTemplateIdstringRequired

Responses

204

Deleted

404

Project, channeltemplate or workspace not found

application/json

409

Failed to delete channeltemplate

application/json

delete

/workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}

HTTPcURLJavaScriptPython

DELETE /workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId} HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Accept: */*

No content

Update ChannelTemplate

patch

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstringRequired

projectIdstringRequired

channelTemplateIdstringRequired

Body

application/json

defaultLocalestring · enumOptionalExample: enPossible values:

descriptionstringOptional

forceUpdatebooleanOptional

If true and template is already published, a new template will be created with the new parameters and activated.

statusstring · enum · nullableOptionalPossible values:

Other propertiesanyOptional

Responses

200

Updated

application/json

400

Default locale must exist in the content property

application/json

404

ChannelTemplate not found

application/json

409

Status of channeltemplate is not draft

application/json

422

Invalid project

application/json

patch

/workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}

HTTPcURLJavaScriptPython

PATCH /workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId} HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 1902

{
  "defaultLocale": "text",
  "description": "text",
  "assets": [
    {
      "key": "logoUrl",
      "isDefault": true,
      "valueString": "text"
    }
  ],
  "styles": [
    {
      "key": "text",
      "valueString": "text",
      "isDefault": true
    }
  ],
  "variables": [
    {
      "key": "text",
      "description": "text",
      "type": "string",
      "format": "none",
      "sourceUrl": {
        "fullyReplaced": true,
        "value": "text"
      },
      "characterLimit": 1,
      "examplesLocale": {
        "ANY_ADDITIONAL_PROPERTY": {
          "exampleValueStrings": [
            "text"
          ],
          "exampleValues": [
            {
              "sections": [
                {
                  "id": "text",
                  "multipleSelection": true,
                  "title": "text",
                  "items": [
                    {
                      "id": "text",
                      "type": "reply-action",
                      "reference": "text",
                      "role": "text",
                      "hidden": true,
                      "replyAction": {
                        "text": "text",
                        "imageUrl": "text",
                        "payload": "text"
                      }
                    }
                  ]
                }
              ]
            }
          ]
        }
      }
    }
  ],
  "deployments": [
    {
      "key": "whatsappCategory",
      "value": "text",
      "locale": "text",
      "platform": "text"
    }
  ],
  "genericContent": [
    {
      "locale": "en",
      "type": "text",
      "blocks": [
        {
          "id": "text",
          "reference": "text",
          "role": "text",
          "hidden": true,
          "type": "action",
          "action": {
            "type": "link",
            "id": "text",
            "reference": "text",
            "role": "text",
            "hidden": true,
            "link": {
              "text": "text",
              "url": "https://example.com"
            }
          }
        }
      ]
    }
  ],
  "platformContent": [
    {
      "locale": "en",
      "type": "text",
      "platform": "text",
      "channelIds": [
        "123e4567-e89b-12d3-a456-426614174000"
      ],
      "channelGroupIds": [
        "123e4567-e89b-12d3-a456-426614174000"
      ],
      "blocks": [
        {
          "id": "text",
          "reference": "text",
          "role": "text",
          "hidden": true,
          "type": "action",
          "action": {
            "type": "link",
            "id": "text",
            "reference": "text",
            "role": "text",
            "hidden": true,
            "link": {
              "text": "text",
              "url": "https://example.com"
            }
          }
        }
      ],
      "approvals": [
        {
          "approvalReference": "123e4567-e89b-12d3-a456-426614174000",
          "platformReference": "text",
          "platformAccountIdentifier": "text",
          "reasonCode": "whatsapp_scam",
          "reasonDescription": "text",
          "status": "pending",
          "platformStatus": "whatsapp_approved",
          "channelIds": [
            "123e4567-e89b-12d3-a456-426614174000"
          ],
          "channelGroupId": "123e4567-e89b-12d3-a456-426614174000",
          "platform": "whatsapp"
        }
      ]
    }
  ],
  "supportedPlatforms": [
    "all"
  ],
  "forceUpdate": true,
  "status": "active",
  "ANY_ADDITIONAL_PROPERTY": "anything"
}

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "projectId": "123e4567-e89b-12d3-a456-426614174000",
  "status": "draft",
  "localeStatuses": {
    "ANY_ADDITIONAL_PROPERTY": "draft"
  },
  "platformInfo": {
    "ANY_ADDITIONAL_PROPERTY": {
      "status": "draft",
      "category": "text",
      "qualityRating": "UNKNOWN"
    }
  },
  "description": "text",
  "defaultLocale": "en",
  "assets": [
    {
      "key": "logoUrl",
      "isDefault": true,
      "valueString": "text"
    }
  ],
  "styles": [
    {
      "key": "text",
      "valueString": "text",
      "isDefault": true
    }
  ],
  "deployments": [
    {
      "key": "whatsappCategory",
      "value": "text",
      "locale": "text",
      "platform": "text"
    }
  ],
  "variables": [
    {
      "key": "text",
      "description": "text",
      "type": "string",
      "format": "none",
      "sourceUrl": {
        "fullyReplaced": true,
        "value": "text"
      },
      "characterLimit": 1,
      "examplesLocale": {
        "ANY_ADDITIONAL_PROPERTY": {
          "exampleValueStrings": [
            "text"
          ],
          "exampleValues": [
            {
              "sections": [
                {
                  "id": "text",
                  "multipleSelection": true,
                  "title": "text",
                  "items": [
                    {
                      "id": "text",
                      "type": "reply-action",
                      "reference": "text",
                      "role": "text",
                      "hidden": true,
                      "replyAction": {
                        "text": "text",
                        "imageUrl": "text",
                        "payload": "text"
                      }
                    }
                  ]
                }
              ]
            }
          ]
        }
      }
    }
  ],
  "genericContent": [
    {
      "locale": "en",
      "type": "text",
      "blocks": [
        {
          "id": "text",
          "reference": "text",
          "role": "text",
          "hidden": true,
          "type": "action",
          "action": {
            "type": "link",
            "id": "text",
            "reference": "text",
            "role": "text",
            "hidden": true,
            "link": {
              "text": "text",
              "url": "https://example.com"
            }
          }
        }
      ]
    }
  ],
  "platformContent": [
    {
      "locale": "en",
      "type": "text",
      "platform": "text",
      "channelIds": [
        "123e4567-e89b-12d3-a456-426614174000"
      ],
      "channelGroupIds": [
        "123e4567-e89b-12d3-a456-426614174000"
      ],
      "blocks": [
        {
          "id": "text",
          "reference": "text",
          "role": "text",
          "hidden": true,
          "type": "action",
          "action": {
            "type": "link",
            "id": "text",
            "reference": "text",
            "role": "text",
            "hidden": true,
            "link": {
              "text": "text",
              "url": "https://example.com"
            }
          }
        }
      ],
      "approvals": [
        {
          "approvalReference": "123e4567-e89b-12d3-a456-426614174000",
          "platformReference": "text",
          "platformAccountIdentifier": "text",
          "reasonCode": "whatsapp_scam",
          "reasonDescription": "text",
          "status": "pending",
          "platformStatus": "whatsapp_approved",
          "channelIds": [
            "123e4567-e89b-12d3-a456-426614174000"
          ],
          "channelGroupId": "123e4567-e89b-12d3-a456-426614174000",
          "platform": "whatsapp"
        }
      ]
    }
  ],
  "supportedPlatforms": [
    "all"
  ],
  "createdAt": "2026-03-26T20:51:07.483Z",
  "updatedAt": "2026-03-26T20:51:07.483Z",
  "isCloneable": true,
  "editorId": "123e4567-e89b-12d3-a456-426614174000",
  "editorType": "text",
  "publisherId": "123e4567-e89b-12d3-a456-426614174000",
  "publisherType": "text",
  "shortLinks": {},
  "clonedFrom": "123e4567-e89b-12d3-a456-426614174000",
  "metrics": {},
  "reviewInfo": {
    "approvalFlowId": "123e4567-e89b-12d3-a456-426614174000",
    "approvalRunId": "123e4567-e89b-12d3-a456-426614174000",
    "status": "pending",
    "currentStep": 1
  }
}

Activate ChannelTemplate

put

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstringRequired

projectIdstringRequired

channelTemplateIdstringRequired

Responses

200

Activated

404

Project, channeltemplate or workspace not found

application/json

422

Failed to activate channeltemplate

application/json

put

/workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}/activate

HTTPcURLJavaScriptPython

PUT /workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}/activate HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Accept: */*

No content

Deactivate ChannelTemplate

put

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstringRequired

projectIdstringRequired

channelTemplateIdstringRequired

Responses

200

Deactivated

404

Project, channeltemplate or workspace not found

application/json

422

Failed to deactivate channeltemplate

application/json

put

/workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}/deactivate

HTTPcURLJavaScriptPython

PUT /workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}/deactivate HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Accept: */*

No content

Create ChannelTemplate Preview

post

Authorizations

accessKey

HTTPRequired

Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')

Path parameters

workspaceIdstringRequired

Body

application/json

platformstring · min: 1Optional

shortLinksobject · nullableOptional

contactIdstring · nullableOptional

localestring · locale-bcp47 · nullableOptional

Responses

200

OK

application/json

404

Workspace not found

application/json

422

Invalid request

application/json

post

/workspaces/{workspaceId}/projects/channel-templates/create-preview

HTTPcURLJavaScriptPython

POST /workspaces/{workspaceId}/projects/channel-templates/create-preview HTTP/1.1
Host: api.bird.com
Authorization: AccessKey YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 515

{
  "platform": "text",
  "blocks": [
    {
      "id": "text",
      "reference": "text",
      "role": "text",
      "hidden": true,
      "type": "action",
      "action": {
        "type": "link",
        "id": "text",
        "reference": "text",
        "role": "text",
        "hidden": true,
        "link": {
          "text": "text",
          "url": "https://example.com"
        }
      }
    }
  ],
  "styles": [
    {
      "key": "text",
      "valueString": "text",
      "isDefault": true
    }
  ],
  "variables": {
    "ANY_ADDITIONAL_PROPERTY": "text"
  },
  "parameters": [
    {
      "type": "string",
      "sourceUrl": {
        "fullyReplaced": true,
        "value": "text"
      },
      "key": "text",
      "value": "text"
    }
  ],
  "shortLinks": {},
  "contactId": "text",
  "locale": "text"
}

{
  "validationErrors": {
    "ANY_ADDITIONAL_PROPERTY": [
      "text"
    ]
  },
  "type": "body",
  "body": {
    "type": "text",
    "text": {
      "text": "text",
      "attachments": [
        {
          "mediaUrl": "https://example.com",
          "filename": "text",
          "inline": true,
          "contentId": "text"
        }
      ],
      "actions": [
        {
          "type": "link",
          "link": {
            "text": "text",
            "url": "text"
          }
        }
      ],
      "metadata": {
        "subject": "text",
        "headers": {
          "ANY_ADDITIONAL_PROPERTY": "text"
        },
        "whatsapp": {
          "previewUrl": true
        },
        "line": {
          "emoji": {
            "items": [
              {
                "index": 1,
                "productId": "text",
                "emojiId": "text",
                "length": 1
              }
            ]
          }
        },
        "telegram": {
          "parseMode": "Markdown"
        },
        "apple": {
          "summaryText": "text",
          "appClipPreview": true,
          "appClipRegion": "text"
        }
      }
    }
  },
  "blocks": [
    {
      "id": "text",
      "reference": "text",
      "role": "text",
      "hidden": true,
      "type": "action",
      "action": {
        "type": "link",
        "id": "text",
        "reference": "text",
        "role": "text",
        "hidden": true,
        "link": {
          "text": "text",
          "url": "https://example.com"
        }
      }
    }
  ],
  "styles": [
    {
      "key": "text",
      "valueString": "text",
      "isDefault": true
    }
  ]
}