# Message Templates

{% hint style="warning" %}
Message Templates are referred to as channel templates through the API
{% endhint %}

## GET /workspaces/{workspaceId}/projects/{projectId}/channel-templates

> List channeltemplates in workspace

```json
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phone number in E.164 format, for example, +12223334444","type":"string"}},"required":["phoneNumber"],"type":"object"},"touchpoints.rcs.suggestion.action.open_url":{"additionalProperties":false,"properties":{"application":{"description":"URL open application","enum":["browser","webview"],"type":"string"},"description":{"description":"Accessibility description for webview","type":"string"},"url":{"description":"URL","type":"string"},"webviewViewMode":{"description":"View mode for webview","enum":["full","half","tall"],"type":"string"}},"required":["url"],"type":"object"},"touchpoints.rcs.suggestion.action.share_location":{"additionalProperties":false,"type":"object"},"touchpoints.rcs.suggestion.action.view_location":{"additionalProperties":false,"properties":{"label":{"description":"(Optional) The label of the pin dropped at latLong.","type":"string"},"latLong":{"additionalProperties":false,"description":"(Optional, only supported on Android Messages clients) Rather than specify a latLong (and optionally, a label), the agent can instead specify a query string.","properties":{"latitude":{"description":"The latitude of the location.","type":"string"},"longitude":{"description":"The longitude of the location.","type":"string"}},"required":["latitude","longitude"],"type":"object"},"query":{"description":"(Optional) The query to search for.","type":"string"}},"type":"object"},"touchpoints.rcs.carousel":{"additionalProperties":false,"description":"A product block used for RCS 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suggestions.","properties":{"hidden":{"type":"boolean"},"id":{"type":"string"},"rcsRichMessage":{"additionalProperties":false,"anyOf":[{"required":["text"]},{"required":["media"]}],"properties":{"media":{"$ref":"#/components/schemas/touchpoints.rcs.media"},"suggestions":{"items":{"$ref":"#/components/schemas/touchpoints.rcs.suggestion"},"maxItems":11,"type":"array"},"text":{"minLength":1,"nullable":true,"type":"string"}},"type":"object"},"reference":{"type":"string"},"role":{"type":"string"},"type":{"enum":["rcs-rich-message"],"type":"string"}},"required":["type"],"type":"object"},"touchpoints.app_inbox.message":{"additionalProperties":false,"description":"A product block used for commerce product 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field contains the channel group ids that will be used for template approval.\n","type":"array","nullable":true,"items":{"type":"string","format":"uuid"}},"blocks":{"type":"array","items":{"$ref":"#/components/schemas/touchpoints.block"}},"approvals":{"type":"array","nullable":true,"items":{"$ref":"#/components/schemas/Approval"}}}},"Approval":{"type":"object","additionalProperties":false,"required":["approvalReference"],"properties":{"approvalReference":{"type":"string","format":"uuid"},"channelId":{"description":"This field contains the channel id that this approval\napplies to. Please check for channelIds first. If\nit's empty, then this field should be checked for\nbackwards compatibility.\n","deprecated":true,"type":"string","format":"uuid","nullable":true},"platformReference":{"type":"string"},"platformAccountIdentifier":{"type":"string","nullable":true},"reason":{"type":"string","description":"The reason why this template was rejected. This field is deprecated,\nuse reasonCode instead.\n","deprecated":true},"reasonCode":{"type":"string","nullable":true,"description":"A list of known status change reasons, most commonly used to find out\nthe template approval rejection reason. If the original reason is unknown,\nthe value will be \"unknown\".\n","enum":["whatsapp_scam","whatsapp_invalid_format","whatsapp_incorrect_category","whatsapp_none","whatsapp_promotional","whatsapp_tag_content_mismatch","whatsapp_abusive_content","whatsapp_fallback","unknown"]},"reasonDescription":{"type":"string","nullable":true,"description":"If available, will contain a descriptive message of the reason the platform's\nstatus was updated to its value in platformStatus property. If reasonDescription\nis not available, or it's null, the description should be based on\nreasonCode field. This field will likely contain a more accurate description of the\nstatus change reason when the reasonCode field is \"unknown\".\n"},"status":{"type":"string","enum":["pending","approved","rejected","blocked","deleted"]},"platformStatus":{"type":"string","nullable":true,"description":"A list of known status that reflect the platform's actual status.\nThey are mapped from the original platform event if known. Otherwise,\nthis field's value will be \"unknown\".\n","enum":["whatsapp_approved","whatsapp_rejected","whatsapp_flagged","whatsapp_disabled","whatsapp_in_appeal","whatsapp_reinstated","whatsapp_paused","unknown"]},"channelIds":{"description":"This field is a reference to multiple channel ids that\nthis approval applies to. If this field is populated\nwith one or more IDs, then it should be used\ninstead of channelId. Notice that in this case,\nchannelId will most likely be not present or null.\n","type":"array","items":{"type":"string","format":"uuid"}},"channelGroupId":{"description":"This field contains the channel group id for this approval.\nIt means that this approval applies to all channels in the group.\n","type":"string","format":"uuid","nullable":true},"platform":{"type":"string","nullable":true}}},"PlatformList":{"type":"array","nullable":true,"items":{"type":"string","enum":["all","apple-business-chat","sms-messagebird","facebook-messenger","google-business-messages","instagram","whatsapp","email-sparkpost","chat","push-notifications","rcs-google","linkedin","line","app-inbox","in-app-messages"]}},"ShortLinks":{"type":"object","properties":{"enabled":{"type":"boolean"},"domain":{"type":"string"}},"required":["Enabled","Domain"]},"common.review.info":{"additionalProperties":false,"description":"Describe the status of an entity that is being reviewed through approval flows.","properties":{"approvalFlowId":{"description":"The ID of the approval flow that triggered the review.","format":"uuid","type":"string"},"approvalRunId":{"description":"The ID of the approval run through which this entity is reviewed.","format":"uuid","type":"string"},"currentStep":{"description":"The current step of the approval flow being evaluated.","type":"number"},"status":{"$ref":"#/components/schemas/common.review.status"}},"required":["approvalFlowId","approvalRunId","status","currentStep"],"type":"object"},"common.review.status":{"description":"The status of the review process.","enum":["pending","approved","rejected"],"type":"string"},"pagination":{"type":"object","properties":{"nextPageToken":{"type":"string","description":"The token that can be passed as pageToken in URL to retrieve the next set of results. If missing, no more results to display."}}},"error.detailed":{"additionalProperties":false,"description":"An error returned from the API that includes additional details about the error. The `details` property can contain any additional information about the error that may be helpful for debugging or understanding the error.\n","properties":{"code":{"description":"A unique code that identifies the error. This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":true,"description":"Any additional information about the error that may be helpful for debugging or understanding the error.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"DetailedError","type":"object"}},"responses":{"error.response.not_found":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The requested resource was not found."}}},"paths":{"/workspaces/{workspaceId}/projects/{projectId}/channel-templates":{"get":{"summary":"List channeltemplates in workspace","operationId":"listChannelTemplates","tags":["channeltemplates"],"parameters":[{"$ref":"#/components/parameters/pagination.param.limit"},{"$ref":"#/components/parameters/pagination.param.pageToken"},{"$ref":"#/components/parameters/pagination.param.reverse"}],"responses":{"200":{"description":"OK","content":{"application/json":{"schema":{"allOf":[{"$ref":"#/components/schemas/ChannelTemplateList"},{"$ref":"#/components/schemas/pagination"}]}}}},"404":{"$ref":"#/components/responses/error.response.not_found"}}}}}}
```

## POST /workspaces/{workspaceId}/projects/{projectId}/channel-templates

> Create channeltemplate

```json
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This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":{"items":{"type":"string"},"type":"array"},"description":"Per-field validation messages keyed by JSON path.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"ValidationError","type":"object"}},"responses":{"error.response.bad_request":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The request was malformed."},"error.response.not_found":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The requested resource was not found."},"error.response.conflict":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The request conflicts with the current state of the resource."},"error.response.invalid_request":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.validation"}}},"description":"The request contains invalid parameters or body fields."}}},"paths":{"/workspaces/{workspaceId}/projects/{projectId}/channel-templates":{"post":{"summary":"Create channeltemplate","operationId":"createChannelTemplate","tags":["channeltemplates"],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateChannelTemplate"}}}},"responses":{"201":{"description":"Created","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ChannelTemplate"}}}},"400":{"$ref":"#/components/responses/error.response.bad_request"},"404":{"$ref":"#/components/responses/error.response.not_found"},"409":{"$ref":"#/components/responses/error.response.conflict"},"422":{"$ref":"#/components/responses/error.response.invalid_request"}}}}}}
```

## GET /workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}

> Get ChannelTemplate

```json
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field contains the channel group ids that will be used for template approval.\n","type":"array","nullable":true,"items":{"type":"string","format":"uuid"}},"blocks":{"type":"array","items":{"$ref":"#/components/schemas/touchpoints.block"}},"approvals":{"type":"array","nullable":true,"items":{"$ref":"#/components/schemas/Approval"}}}},"Approval":{"type":"object","additionalProperties":false,"required":["approvalReference"],"properties":{"approvalReference":{"type":"string","format":"uuid"},"channelId":{"description":"This field contains the channel id that this approval\napplies to. Please check for channelIds first. If\nit's empty, then this field should be checked for\nbackwards compatibility.\n","deprecated":true,"type":"string","format":"uuid","nullable":true},"platformReference":{"type":"string"},"platformAccountIdentifier":{"type":"string","nullable":true},"reason":{"type":"string","description":"The reason why this template was rejected. This field is deprecated,\nuse reasonCode instead.\n","deprecated":true},"reasonCode":{"type":"string","nullable":true,"description":"A list of known status change reasons, most commonly used to find out\nthe template approval rejection reason. If the original reason is unknown,\nthe value will be \"unknown\".\n","enum":["whatsapp_scam","whatsapp_invalid_format","whatsapp_incorrect_category","whatsapp_none","whatsapp_promotional","whatsapp_tag_content_mismatch","whatsapp_abusive_content","whatsapp_fallback","unknown"]},"reasonDescription":{"type":"string","nullable":true,"description":"If available, will contain a descriptive message of the reason the platform's\nstatus was updated to its value in platformStatus property. If reasonDescription\nis not available, or it's null, the description should be based on\nreasonCode field. This field will likely contain a more accurate description of the\nstatus change reason when the reasonCode field is \"unknown\".\n"},"status":{"type":"string","enum":["pending","approved","rejected","blocked","deleted"]},"platformStatus":{"type":"string","nullable":true,"description":"A list of known status that reflect the platform's actual status.\nThey are mapped from the original platform event if known. Otherwise,\nthis field's value will be \"unknown\".\n","enum":["whatsapp_approved","whatsapp_rejected","whatsapp_flagged","whatsapp_disabled","whatsapp_in_appeal","whatsapp_reinstated","whatsapp_paused","unknown"]},"channelIds":{"description":"This field is a reference to multiple channel ids that\nthis approval applies to. If this field is populated\nwith one or more IDs, then it should be used\ninstead of channelId. Notice that in this case,\nchannelId will most likely be not present or null.\n","type":"array","items":{"type":"string","format":"uuid"}},"channelGroupId":{"description":"This field contains the channel group id for this approval.\nIt means that this approval applies to all channels in the group.\n","type":"string","format":"uuid","nullable":true},"platform":{"type":"string","nullable":true}}},"PlatformList":{"type":"array","nullable":true,"items":{"type":"string","enum":["all","apple-business-chat","sms-messagebird","facebook-messenger","google-business-messages","instagram","whatsapp","email-sparkpost","chat","push-notifications","rcs-google","linkedin","line","app-inbox","in-app-messages"]}},"ShortLinks":{"type":"object","properties":{"enabled":{"type":"boolean"},"domain":{"type":"string"}},"required":["Enabled","Domain"]},"common.review.info":{"additionalProperties":false,"description":"Describe the status of an entity that is being reviewed through approval flows.","properties":{"approvalFlowId":{"description":"The ID of the approval flow that triggered the review.","format":"uuid","type":"string"},"approvalRunId":{"description":"The ID of the approval run through which this entity is reviewed.","format":"uuid","type":"string"},"currentStep":{"description":"The current step of the approval flow being evaluated.","type":"number"},"status":{"$ref":"#/components/schemas/common.review.status"}},"required":["approvalFlowId","approvalRunId","status","currentStep"],"type":"object"},"common.review.status":{"description":"The status of the review process.","enum":["pending","approved","rejected"],"type":"string"},"error.detailed":{"additionalProperties":false,"description":"An error returned from the API that includes additional details about the error. 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This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":{"items":{"type":"string"},"type":"array"},"description":"Per-field validation messages keyed by JSON path.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"ValidationError","type":"object"}},"responses":{"error.response.not_found":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The requested resource was not found."},"error.response.invalid_request":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.validation"}}},"description":"The request contains invalid parameters or body fields."}}},"paths":{"/workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}":{"get":{"summary":"Get ChannelTemplate","operationId":"getChannelTemplate","tags":["channeltemplates"],"responses":{"200":{"description":"OK","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ChannelTemplate"}}}},"404":{"$ref":"#/components/responses/error.response.not_found"},"422":{"$ref":"#/components/responses/error.response.invalid_request"}}}}}}
```

## DELETE /workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}

> Delete ChannelTemplate

```json
{"openapi":"3.0.3","info":{"title":"Touchpoints","version":"v1"},"tags":[],"servers":[{"url":"https://api.bird.com","description":"Production API"}],"security":[{"accessKey":[]}],"components":{"securitySchemes":{"accessKey":{"description":"Uses the Authorization header: 'AccessKey ' followed by your access key token","scheme":"AccessKey","type":"http"}},"responses":{"error.response.not_found":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The requested resource was not found."},"error.response.conflict":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The request conflicts with the current state of the resource."}},"schemas":{"error.detailed":{"additionalProperties":false,"description":"An error returned from the API that includes additional details about the error. The `details` property can contain any additional information about the error that may be helpful for debugging or understanding the error.\n","properties":{"code":{"description":"A unique code that identifies the error. This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":true,"description":"Any additional information about the error that may be helpful for debugging or understanding the error.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"DetailedError","type":"object"}}},"paths":{"/workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}":{"delete":{"summary":"Delete ChannelTemplate","operationId":"deleteChannelTemplate","tags":["channeltemplates"],"responses":{"204":{"description":"Deleted"},"404":{"$ref":"#/components/responses/error.response.not_found"},"409":{"$ref":"#/components/responses/error.response.conflict"}}}}}}
```

## PATCH /workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}

> Update ChannelTemplate

```json
{"openapi":"3.0.3","info":{"title":"Touchpoints","version":"v1"},"tags":[],"servers":[{"url":"https://api.bird.com","description":"Production API"}],"security":[{"accessKey":[]}],"components":{"securitySchemes":{"accessKey":{"description":"Uses the Authorization header: 'AccessKey ' followed by your access key token","scheme":"AccessKey","type":"http"}},"schemas":{"UpdateChannelTemplate":{"type":"object","additionalProperties":true,"properties":{"defaultLocale":{"nullable":true,"type":"string","description":"The list of possible values below is shared across all Bird Touchpoints products. For WhatsApp message templates, only locales that Meta supports as WhatsApp template languages will be accepted by Meta on submission. Locales outside Meta's supported list will pass Bird's enum validation but will be rejected by Meta with an \"Invalid language\" error. See [Meta's supported template languages](https://developers.facebook.com/docs/whatsapp/api/messages/message-templates/#supported-languages).\n","allOf":[{"$ref":"#/components/schemas/standard.locale.messaging"}]},"description":{"type":"string"},"assets":{"type":"array","nullable":true,"items":{"$ref":"#/components/schemas/ChannelTemplateAsset"}},"styles":{"type":"array","nullable":true,"items":{"$ref":"#/components/schemas/Style"}},"variables":{"type":"array","nullable":true,"items":{"$ref":"#/components/schemas/ChannelTemplateVariables"}},"deployments":{"type":"array","nullable":true,"items":{"$ref":"#/components/schemas/Deployment"}},"genericContent":{"type":"array","nullable":true,"items":{"$ref":"#/components/schemas/GenericContent"}},"platformContent":{"type":"array","nullable":true,"items":{"$ref":"#/components/schemas/PlatformContent"}},"supportedPlatforms":{"$ref":"#/components/schemas/PlatformList"},"forceUpdate":{"type":"boolean","description":"If true and template is 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The `details` map keys are JSON paths\npointing into the request body / parameters; values are arrays of human-readable\nmessages describing each problem with that path.\n","properties":{"code":{"description":"A unique code that identifies the error. This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":{"items":{"type":"string"},"type":"array"},"description":"Per-field validation messages keyed by JSON path.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"ValidationError","type":"object"}},"responses":{"error.response.bad_request":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The request was malformed."},"error.response.not_found":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The requested resource was not found."},"error.response.conflict":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The request conflicts with the current state of the resource."},"error.response.invalid_request":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.validation"}}},"description":"The request contains invalid parameters or body fields."}}},"paths":{"/workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}":{"patch":{"summary":"Update ChannelTemplate","operationId":"updateChannelTemplate","tags":["channeltemplates"],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/UpdateChannelTemplate"}}}},"responses":{"200":{"description":"Updated","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ChannelTemplate"}}}},"400":{"$ref":"#/components/responses/error.response.bad_request"},"404":{"$ref":"#/components/responses/error.response.not_found"},"409":{"$ref":"#/components/responses/error.response.conflict"},"422":{"$ref":"#/components/responses/error.response.invalid_request"}}}}}}
```

## PUT /workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}/activate

> Activate ChannelTemplate

```json
{"openapi":"3.0.3","info":{"title":"Touchpoints","version":"v1"},"tags":[],"servers":[{"url":"https://api.bird.com","description":"Production API"}],"security":[{"accessKey":[]}],"components":{"securitySchemes":{"accessKey":{"description":"Uses the Authorization header: 'AccessKey ' followed by your access key token","scheme":"AccessKey","type":"http"}},"responses":{"error.response.not_found":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The requested resource was not found."},"error.response.invalid_request":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.validation"}}},"description":"The request contains invalid parameters or body fields."}},"schemas":{"error.detailed":{"additionalProperties":false,"description":"An error returned from the API that includes additional details about the error. The `details` property can contain any additional information about the error that may be helpful for debugging or understanding the error.\n","properties":{"code":{"description":"A unique code that identifies the error. This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":true,"description":"Any additional information about the error that may be helpful for debugging or understanding the error.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"DetailedError","type":"object"},"error.validation":{"additionalProperties":false,"description":"A validation error returned from the API. The `details` map keys are JSON paths\npointing into the request body / parameters; values are arrays of human-readable\nmessages describing each problem with that path.\n","properties":{"code":{"description":"A unique code that identifies the error. This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":{"items":{"type":"string"},"type":"array"},"description":"Per-field validation messages keyed by JSON path.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"ValidationError","type":"object"}}},"paths":{"/workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}/activate":{"put":{"summary":"Activate ChannelTemplate","operationId":"activateChannelTemplate","tags":["channeltemplates"],"responses":{"200":{"description":"Activated"},"404":{"$ref":"#/components/responses/error.response.not_found"},"422":{"$ref":"#/components/responses/error.response.invalid_request"}}}}}}
```

## PUT /workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}/deactivate

> Deactivate ChannelTemplate

```json
{"openapi":"3.0.3","info":{"title":"Touchpoints","version":"v1"},"tags":[],"servers":[{"url":"https://api.bird.com","description":"Production API"}],"security":[{"accessKey":[]}],"components":{"securitySchemes":{"accessKey":{"description":"Uses the Authorization header: 'AccessKey ' followed by your access key token","scheme":"AccessKey","type":"http"}},"responses":{"error.response.not_found":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The requested resource was not found."},"error.response.invalid_request":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.validation"}}},"description":"The request contains invalid parameters or body fields."}},"schemas":{"error.detailed":{"additionalProperties":false,"description":"An error returned from the API that includes additional details about the error. The `details` property can contain any additional information about the error that may be helpful for debugging or understanding the error.\n","properties":{"code":{"description":"A unique code that identifies the error. This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":true,"description":"Any additional information about the error that may be helpful for debugging or understanding the error.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"DetailedError","type":"object"},"error.validation":{"additionalProperties":false,"description":"A validation error returned from the API. The `details` map keys are JSON paths\npointing into the request body / parameters; values are arrays of human-readable\nmessages describing each problem with that path.\n","properties":{"code":{"description":"A unique code that identifies the error. This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":{"items":{"type":"string"},"type":"array"},"description":"Per-field validation messages keyed by JSON path.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"ValidationError","type":"object"}}},"paths":{"/workspaces/{workspaceId}/projects/{projectId}/channel-templates/{channelTemplateId}/deactivate":{"put":{"summary":"Deactivate ChannelTemplate","operationId":"deactivateChannelTemplate","tags":["channeltemplates"],"responses":{"200":{"description":"Deactivated"},"404":{"$ref":"#/components/responses/error.response.not_found"},"422":{"$ref":"#/components/responses/error.response.invalid_request"}}}}}}
```

## POST /workspaces/{workspaceId}/projects/channel-templates/create-preview

> Create ChannelTemplate Preview

```json
{"openapi":"3.0.3","info":{"title":"Touchpoints","version":"v1"},"tags":[],"servers":[{"url":"https://api.bird.com","description":"Production API"}],"security":[{"accessKey":[]}],"components":{"securitySchemes":{"accessKey":{"description":"Uses the Authorization header: 'AccessKey ' followed by your access key token","scheme":"AccessKey","type":"http"}},"schemas":{"CreateChannelTemplatePreview":{"type":"object","additionalProperties":false,"properties":{"platform":{"type":"string","minLength":1},"blocks":{"type":"array","items":{"$ref":"#/components/schemas/touchpoints.block"}},"styles":{"type":"array","nullable":true,"items":{"$ref":"#/components/schemas/Style"}},"variables":{"type":"object","nullable":true,"additionalProperties":{"type":"string"}},"parameters":{"type":"array","nullable":true,"minLength":1,"items":{"$ref":"#/components/schemas/ChannelTemplateParameter"}},"shortLinks":{"type":"object","nullable":true,"items":{"$ref":"#/components/schemas/ShortLinks"}},"contactId":{"type":"string","nullable":true},"locale":{"type":"string","format":"locale-bcp47","nullable":true}}},"touchpoints.block":{"allOf":[{"properties":{"hidden":{"type":"boolean"},"id":{"type":"string"},"reference":{"maxLength":100,"nullable":true,"type":"string"},"role":{"type":"string"},"type":{"enum":["action","carousel","list","file","html","image","location","text","layout","link-action","reply-action","authentication-body","authentication-action","apple-rich-link","apple-list-picker","apple-time-picker","apple-form","apple-apple-pay","apple-authentication","apple-quick-reply","apple-i-message","product","product-list","product-sections","multi-product-action","copy-code-action","call-phone-number-action","voice-call-action","open-catalog-action","limited-time-offer","whatsapp-catalog","whatsapp-product","whatsapp-product-list","whatsapp-coupon","whatsapp-multi-product","whatsapp-carousel","whatsapp-carousel-card","whatsapp-limited-time-offer","whatsapp-flow-action","whatsapp-product-item","whatsapp-flow","push-notifications-message","whatsapp-product-sections","whatsapp-product-section","rcs-basic-text","rcs-rich-card","rcs-carousel","rcs-rich-message","whatsapp-product-items","app-inbox-message"],"type":"string"}},"required":["type"],"type":"object"},{"discriminator":{"mapping":{"action":"#/components/schemas/touchpoints.action","app-inbox-message":"#/components/schemas/touchpoints.app_inbox.message","apple-apple-pay":"#/components/schemas/touchpoints.apple.pay","apple-authentication":"#/components/schemas/touchpoints.apple.authentication","apple-form":"#/components/schemas/touchpoints.apple.form","apple-i-message":"#/components/schemas/touchpoints.apple.imessage","apple-list-picker":"#/components/schemas/touchpoints.apple.list_picker","apple-quick-reply":"#/components/schemas/touchpoints.apple.quick_reply","apple-rich-link":"#/components/schemas/touchpoints.apple.rich_link","apple-time-picker":"#/components/schemas/touchpoints.apple.time_picker","authentication-action":"#/components/schemas/touchpoints.authentication.action","authentication-body":"#/components/schemas/touchpoints.authentication.body","call-phone-number-action":"#/components/schemas/touchpoints.action.call_phone_number","carousel":"#/components/schemas/touchpoints.carousel","copy-code-action":"#/components/schemas/touchpoints.action.copy_code","file":"#/components/schemas/touchpoints.file","html":"#/components/schemas/touchpoints.html","image":"#/components/schemas/touchpoints.image","layout":"#/components/schemas/touchpoints.layout","limited-time-offer":"#/components/schemas/touchpoints.limited_time_offer","link-action":"#/components/schemas/touchpoints.link_action","list":"#/components/schemas/touchpoints.list","location":"#/components/schemas/touchpoints.location","multi-product-action":"#/components/schemas/touchpoints.action.multi_product","open-catalog-action":"#/components/schemas/touchpoints.action.open_catalog","product":"#/components/schemas/touchpoints.product","product-list":"#/components/schemas/touchpoints.product.list","product-sections":"#/components/schemas/touchpoints.product.sections","push-notifications-message":"#/components/schemas/touchpoints.push_notification.message","rcs-basic-text":"#/components/schemas/touchpoints.rcs.basic_text","rcs-carousel":"#/components/schemas/touchpoints.rcs.carousel","rcs-rich-card":"#/components/schemas/touchpoints.rcs.rich_card","rcs-rich-message":"#/components/schemas/touchpoints.rcs.rich_message","reply-action":"#/components/schemas/touchpoints.reply_action","text":"#/components/schemas/touchpoints.text","voice-call-action":"#/components/schemas/touchpoints.action.voice_call","whatsapp-carousel":"#/components/schemas/touchpoints.whatsapp.carousel","whatsapp-carousel-card":"#/components/schemas/touchpoints.whatsapp.carousel.card","whatsapp-catalog":"#/components/schemas/touchpoints.whatsapp.catalog","whatsapp-coupon":"#/components/schemas/touchpoints.whatsapp.coupon","whatsapp-flow":"#/components/schemas/touchpoints.whatsapp.flow","whatsapp-flow-action":"#/components/schemas/touchpoints.whatsapp.flow.action","whatsapp-limited-time-offer":"#/components/schemas/touchpoints.whatsapp.limited_time_offer","whatsapp-multi-product":"#/components/schemas/touchpoints.whatsapp.multi_product","whatsapp-product":"#/components/schemas/touchpoints.whatsapp.product","whatsapp-product-item":"#/components/schemas/touchpoints.whatsapp.product.item","whatsapp-product-items":"#/components/schemas/touchpoints.whatsapp.product.items","whatsapp-product-list":"#/components/schemas/touchpoints.whatsapp.product.list","whatsapp-product-section":"#/components/schemas/touchpoints.whatsapp.product.section","whatsapp-product-sections":"#/components/schemas/touchpoints.whatsapp.product.sections"},"propertyName":"type"},"oneOf":[{"$ref":"#/components/schemas/touchpoints.action"},{"$ref":"#/components/schemas/touchpoints.carousel"},{"$ref":"#/components/schemas/touchpoints.list"},{"$ref":"#/components/schemas/touchpoints.file"},{"$ref":"#/components/schemas/touchpoints.html"},{"$ref":"#/components/schemas/touchpoints.image"},{"$ref":"#/components/schemas/touchpoints.location"},{"$ref":"#/components/schemas/touchpoints.text"},{"$ref":"#/components/schemas/touchpoints.layout"},{"$ref":"#/components/schemas/touchpoints.link_action"},{"$ref":"#/components/schemas/touchpoints.reply_action"},{"$ref":"#/components/schemas/touchpoints.authentication.body"},{"$ref":"#/components/schemas/touchpoints.authentication.action"},{"$ref":"#/components/schemas/touchpoints.apple.rich_link"},{"$ref":"#/components/schemas/touchpoints.apple.list_picker"},{"$ref":"#/components/schemas/touchpoints.apple.time_picker"},{"$ref":"#/components/schemas/touchpoints.apple.form"},{"$ref":"#/components/schemas/touchpoints.apple.pay"},{"$ref":"#/components/schemas/touchpoints.apple.authentication"},{"$ref":"#/components/schemas/touchpoints.apple.quick_reply"},{"$ref":"#/components/schemas/touchpoints.apple.imessage"},{"$ref":"#/components/schemas/touchpoints.product"},{"$ref":"#/components/schemas/touchpoints.product.list"},{"$ref":"#/components/schemas/touchpoints.product.sections"},{"$ref":"#/components/schemas/touchpoints.action.multi_product"},{"$ref":"#/components/schemas/touchpoints.action.copy_code"},{"$ref":"#/components/schemas/touchpoints.action.call_phone_number"},{"$ref":"#/components/schemas/touchpoints.action.voice_call"},{"$ref":"#/components/schemas/touchpoints.action.open_catalog"},{"$ref":"#/components/schemas/touchpoints.limited_time_offer"},{"$ref":"#/components/schemas/touchpoints.whatsapp.catalog"},{"$ref":"#/components/schemas/touchpoints.whatsapp.product"},{"$ref":"#/components/schemas/touchpoints.whatsapp.product.list"},{"$ref":"#/components/schemas/touchpoints.whatsapp.coupon"},{"$ref":"#/components/schemas/touchpoints.whatsapp.multi_product"},{"$ref":"#/components/schemas/touchpoints.whatsapp.carousel"},{"$ref":"#/components/schemas/touchpoints.whatsapp.carousel.card"},{"$ref":"#/components/schemas/touchpoints.whatsapp.limited_time_offer"},{"$ref":"#/components/schemas/touchpoints.whatsapp.flow.action"},{"$ref":"#/components/schemas/touchpoints.whatsapp.product.item"},{"$ref":"#/components/schemas/touchpoints.whatsapp.flow"},{"$ref":"#/components/schemas/touchpoints.push_notification.message"},{"$ref":"#/components/schemas/touchpoints.whatsapp.product.sections"},{"$ref":"#/components/schemas/touchpoints.whatsapp.product.section"},{"$ref":"#/components/schemas/touchpoints.rcs.basic_text"},{"$ref":"#/components/schemas/touchpoints.rcs.rich_card"},{"$ref":"#/components/schemas/touchpoints.rcs.carousel"},{"$ref":"#/components/schemas/touchpoints.rcs.rich_message"},{"$ref":"#/components/schemas/touchpoints.whatsapp.product.items"},{"$ref":"#/components/schemas/touchpoints.app_inbox.message"}]}],"type":"object"},"touchpoints.action":{"properties":{"action":{"$ref":"#/components/schemas/channels.messages.actions.action"},"hidden":{"type":"boolean"},"id":{"type":"string"},"reference":{"type":"string"},"role":{"type":"string"},"type":{"enum":["action"],"type":"string"}},"required":["type","action"],"type":"object"},"channels.messages.actions.action":{"discriminator":{"mapping":{"buy":"#/components/schemas/channels.messages.actions.action__variant__buy","link":"#/components/schemas/channels.messages.actions.action__variant__link","locationRequest":"#/components/schemas/channels.messages.actions.action__variant__locationRequest","postback":"#/components/schemas/channels.messages.actions.action__variant__postback","reply":"#/components/schemas/channels.messages.actions.action__variant__reply"},"propertyName":"type"},"oneOf":[{"$ref":"#/components/schemas/channels.messages.actions.action__variant__link"},{"$ref":"#/components/schemas/channels.messages.actions.action__variant__reply"},{"$ref":"#/components/schemas/channels.messages.actions.action__variant__locationRequest"},{"$ref":"#/components/schemas/channels.messages.actions.action__variant__buy"},{"$ref":"#/components/schemas/channels.messages.actions.action__variant__postback"}]},"channels.messages.actions.action__variant__link":{"properties":{"link":{"$ref":"#/components/schemas/channels.messages.actions.link"},"type":{"enum":["link"],"type":"string"}},"required":["link","type"],"type":"object"},"channels.messages.actions.link":{"properties":{"metadata":{"$ref":"#/components/schemas/channels.messages.metadata.action_link"},"text":{"type":"string"},"url":{"type":"string"}},"required":["text","url"],"type":"object"},"channels.messages.metadata.action_link":{"properties":{"description":{"$ref":"#/components/schemas/channels.messages.metadata.action_description"}},"type":"object"},"channels.messages.metadata.action_description":{"properties":{"label":{"type":"string"}},"required":["label"],"type":"object"},"channels.messages.actions.action__variant__reply":{"properties":{"reply":{"$ref":"#/components/schemas/channels.messages.actions.reply"},"type":{"enum":["reply"],"type":"string"}},"required":["reply","type"],"type":"object"},"channels.messages.actions.reply":{"properties":{"imageUrl":{"type":"string"},"metadata":{"$ref":"#/components/schemas/channels.messages.metadata.action_reply"},"text":{"type":"string"}},"required":["text"],"type":"object"},"channels.messages.metadata.action_reply":{"properties":{"description":{"$ref":"#/components/schemas/channels.messages.metadata.action_description"}},"type":"object"},"channels.messages.actions.action__variant__locationRequest":{"properties":{"locationRequest":{"$ref":"#/components/schemas/channels.messages.actions.location_request"},"type":{"enum":["locationRequest"],"type":"string"}},"required":["type"],"type":"object"},"channels.messages.actions.location_request":{"properties":{"text":{"type":"string"}},"type":"object"},"channels.messages.actions.action__variant__buy":{"properties":{"buy":{"$ref":"#/components/schemas/channels.messages.actions.buy"},"type":{"enum":["buy"],"type":"string"}},"required":["buy","type"],"type":"object"},"channels.messages.actions.buy":{"properties":{"amountCents":{"format":"int64","type":"integer"},"currency":{"type":"string"},"text":{"type":"string"}},"required":["text","amountCents","currency"],"type":"object"},"channels.messages.actions.action__variant__postback":{"properties":{"postback":{"$ref":"#/components/schemas/channels.messages.actions.postback"},"type":{"enum":["postback"],"type":"string"}},"required":["postback","type"],"type":"object"},"channels.messages.actions.postback":{"properties":{"handshake":{"$ref":"#/components/schemas/channels.messages.actions.postback_handshake"},"imageUrl":{"type":"string"},"metadata":{"$ref":"#/components/schemas/channels.messages.metadata.action_postback"},"otpType":{"type":"string"},"payload":{"type":"string"},"text":{"type":"string"}},"required":["text"],"type":"object"},"channels.messages.actions.postback_handshake":{"properties":{"packageName":{"type":"string"},"signatureHash":{"type":"string"},"supportedApps":{"items":{"$ref":"#/components/schemas/channels.messages.actions.postback_handshake_supported_app"},"type":"array"},"text":{"type":"string"},"zeroTapTermsAccepted":{"type":"boolean"}},"required":["text","packageName","signatureHash","zeroTapTermsAccepted"],"type":"object"},"channels.messages.actions.postback_handshake_supported_app":{"properties":{"packageName":{"type":"string"},"signatureHash":{"type":"string"}},"required":["packageName","signatureHash"],"type":"object"},"channels.messages.metadata.action_postback":{"properties":{"description":{"$ref":"#/components/schemas/channels.messages.metadata.action_description"}},"type":"object"},"touchpoints.carousel":{"additionalProperties":false,"properties":{"carousel":{"additionalProperties":false,"properties":{"items":{"items":{"$ref":"#/components/schemas/touchpoints.item"},"nullable":false,"type":"array"}},"required":["items"],"type":"object"},"hidden":{"type":"boolean"},"id":{"type":"string"},"reference":{"type":"string"},"role":{"type":"string"},"type":{"enum":["carousel"],"type":"string"}},"required":["type","carousel"],"type":"object"},"touchpoints.item":{"additionalProperties":false,"properties":{"actions":{"items":{"$ref":"#/components/schemas/channels.messages.actions.action"},"type":"array"},"altText":{"type":"string"},"description":{"type":"string"},"id":{"type":"string"},"mediaUrl":{"format":"uri","nullable":true,"type":"string"},"title":{"minLength":1,"type":"string"}},"required":["title"],"type":"object"},"touchpoints.list":{"additionalProperties":false,"properties":{"hidden":{"type":"boolean"},"id":{"type":"string"},"list":{"additionalProperties":false,"properties":{"actions":{"items":{"$ref":"#/components/schemas/channels.messages.actions.action"},"type":"array"},"altText":{"type":"string"},"items":{"items":{"$ref":"#/components/schemas/touchpoints.item"},"nullable":false,"type":"array"},"text":{"type":"string"},"title":{"type":"string"}},"required":["items"],"type":"object"},"reference":{"type":"string"},"role":{"type":"string"},"type":{"enum":["list"],"type":"string"}},"required":["type","list"],"type":"object"},"touchpoints.file":{"additionalProperties":false,"properties":{"file":{"additionalProperties":false,"properties":{"altText":{"type":"string"},"contentType":{"type":"string"},"filename":{"type":"string"},"mediaUrl":{"f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```


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bird.com/api/touchpoints-api/api-reference/message-templates.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.