Represents an identifier for feed or feed contents. Supported formats ':' or '::', for example 'channel:747d7564-9ec1-461a-ad3a-2a3a55124917' or 'participant:contact:c453186d-c1e1-494d-9176-1673e1a542ee'
Represents an identifier for feed or feed contents. Supported formats ':' or '::', for example 'channel:747d7564-9ec1-461a-ad3a-2a3a55124917' or 'participant:contact:c453186d-c1e1-494d-9176-1673e1a542ee'
List items for a channel, participant or team feed
Obtain a list of items within the feed.
GET/workspaces/{workspaceId}/feeds/{feedId}/items
Authorization
Path parameters
workspaceId*string
feedId*string
Represents an identifier for feed or feed contents. Supported formats ':' or '::', for example 'channel:747d7564-9ec1-461a-ad3a-2a3a55124917' or 'participant:contact:c453186d-c1e1-494d-9176-1673e1a542ee'
Query parameters
Response
OK
Body
resultsarray of Item (object)
totalnumber
The total number of results across all pages.
nextPageTokenstring
The token that can be passed as pageToken in URL to retrieve the next set of results. If missing, no more results to display.
Represents an identifier for feed or feed contents. Supported formats ':' or '::', for example 'channel:747d7564-9ec1-461a-ad3a-2a3a55124917' or 'participant:contact:c453186d-c1e1-494d-9176-1673e1a542ee'
Retrieve the feed for a specific channel, participant, or team, containing updates, and interactions.
GET/workspaces/{workspaceId}/feeds/{feedId}
Authorization
Path parameters
workspaceId*string
feedId*string
Represents an identifier for feed or feed contents. Supported formats ':' or '::', for example 'channel:747d7564-9ec1-461a-ad3a-2a3a55124917' or 'participant:contact:c453186d-c1e1-494d-9176-1673e1a542ee'
Represents an identifier for feed or feed contents. Supported formats ':' or '::', for example 'channel:747d7564-9ec1-461a-ad3a-2a3a55124917' or 'participant:contact:c453186d-c1e1-494d-9176-1673e1a542ee'
Represents an identifier for feed or feed contents. Supported formats ':' or '::', for example 'channel:747d7564-9ec1-461a-ad3a-2a3a55124917' or 'participant:contact:c453186d-c1e1-494d-9176-1673e1a542ee'
Response
OK
Body
id*string
feedIdstring
feedIndexIdstring
feedIndexTypestring
agentFeedItemAssignee (object)
teamFeedItemAssignee (object)
numberinteger
type*enum
conversationconferencetask
archived*boolean
closed*boolean
privateboolean
deletedboolean
seenboolean
seenBystring (uuid)
replySuggestionstring
createdAt*string (date-time)
willBeDeletedAtstring (date-time)
lastActivityAt*string (date-time)
lastMessageByContactAtstring (date-time)
tagsarray of FeedItemTag (object)
attributesFeedItemAttributes (array of object)
filtersFeedItemFilters (array of FeedItemAttributes (array of object))
linkedItemsarray of LinkedItem (object)
mergeInfoobject
dynamicFieldsSummaryForm (object)
summaryFormSummaryForm (object)
queueInfoFeedItemQueueInfo (object)
conversationany of
conferenceany of
tasknullable object
slaPolicySlaPolicyInfo (object)
requiredSkillsarray of AgentAssignedSkill (object)
Represents an identifier for feed or feed contents. Supported formats ':' or '::', for example 'channel:747d7564-9ec1-461a-ad3a-2a3a55124917' or 'participant:contact:c453186d-c1e1-494d-9176-1673e1a542ee'
Body
agentIdnullable string
teamIdnullable string
archivednullable boolean
closednullable boolean
seenboolean
privatenullable boolean
replySuggestionstring
customAttributesnullable object
dynamicFieldsnullable UpdateSummaryForm (object)
summaryFormnullable UpdateSummaryForm (object)
slaPolicyIdnullable string (uuid)
requiredSkillsnullable array of AgentAssignedSkill (object)
Response
Updated
Body
id*string
feedIdstring
feedIndexIdstring
feedIndexTypestring
agentFeedItemAssignee (object)
teamFeedItemAssignee (object)
numberinteger
type*enum
conversationconferencetask
archived*boolean
closed*boolean
privateboolean
deletedboolean
seenboolean
seenBystring (uuid)
replySuggestionstring
createdAt*string (date-time)
willBeDeletedAtstring (date-time)
lastActivityAt*string (date-time)
lastMessageByContactAtstring (date-time)
tagsarray of FeedItemTag (object)
attributesFeedItemAttributes (array of object)
filtersFeedItemFilters (array of FeedItemAttributes (array of object))
linkedItemsarray of LinkedItem (object)
mergeInfoobject
dynamicFieldsSummaryForm (object)
summaryFormSummaryForm (object)
queueInfoFeedItemQueueInfo (object)
conversationany of
conferenceany of
tasknullable object
slaPolicySlaPolicyInfo (object)
requiredSkillsarray of AgentAssignedSkill (object)
Represents an identifier for feed or feed contents. Supported formats ':' or '::', for example 'channel:747d7564-9ec1-461a-ad3a-2a3a55124917' or 'participant:contact:c453186d-c1e1-494d-9176-1673e1a542ee'
Body
AddItemToFeed (object)
Response
Created
Body
id*string
feedIdstring
feedIndexIdstring
feedIndexTypestring
agentFeedItemAssignee (object)
teamFeedItemAssignee (object)
numberinteger
type*enum
conversationconferencetask
archived*boolean
closed*boolean
privateboolean
deletedboolean
seenboolean
seenBystring (uuid)
replySuggestionstring
createdAt*string (date-time)
willBeDeletedAtstring (date-time)
lastActivityAt*string (date-time)
lastMessageByContactAtstring (date-time)
tagsarray of FeedItemTag (object)
attributesFeedItemAttributes (array of object)
filtersFeedItemFilters (array of FeedItemAttributes (array of object))
linkedItemsarray of LinkedItem (object)
mergeInfoobject
dynamicFieldsSummaryForm (object)
summaryFormSummaryForm (object)
queueInfoFeedItemQueueInfo (object)
conversationany of
conferenceany of
tasknullable object
slaPolicySlaPolicyInfo (object)
requiredSkillsarray of AgentAssignedSkill (object)
Represents an identifier for feed or feed contents. Supported formats ':' or '::', for example 'channel:747d7564-9ec1-461a-ad3a-2a3a55124917' or 'participant:contact:c453186d-c1e1-494d-9176-1673e1a542ee'