Feed item activity

Feed item activity records any interaction with the feed item, e.g. the status of the feed item changed, or an agent or team was assigned. Additionally, comments are also recorded as activity.

Get Feed Item Activities

get

Retrieve a list of activities associated with a specific feed item.

Authorizations

useraccessKey

AuthorizationstringRequired

Provide the token that is returned upon login

Path parameters

workspaceIdstringRequired

feedIdstringRequired

Represents an identifier for feed or feed contents. Supported formats ':' or '::', for example 'channel:747d7564-9ec1-461a-ad3a-2a3a55124917' or 'participant:contact:c453186d-c1e1-494d-9176-1673e1a542ee'

itemIdstringRequired

Feed Item UUID

Query parameters

limitinteger · min: 1 · max: 100Optional

Limits the number of results to return

Default: 10

pageTokenstring · max: 8000Optional

Pagination token that keeps of track of the current position in the list

reversebooleanOptional

Order in which to retrieve the results

Default: false

typestring · enumOptional

Filter by activity type

Possible values:

Responses

200

ok

application/json

404

Workspace, Feed or FeedItem not found

application/json

get

/workspaces/{workspaceId}/feeds/{feedId}/items/{itemId}/activities

HTTPcURLJavaScriptPython

GET /workspaces/{workspaceId}/feeds/{feedId}/items/{itemId}/activities HTTP/1.1
Host: 
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

{
  "results": [
    {
      "id": "text",
      "type": "comment",
      "content": {
        "id": "text",
        "author": {
          "id": "text",
          "type": "user",
          "displayName": "text",
          "avatarUrl": "text"
        },
        "replyTo": {
          "id": "123e4567-e89b-12d3-a456-426614174000",
          "type": "comment"
        },
        "body": {
          "type": "text",
          "text": {
            "text": "text"
          }
        },
        "mentions": {
          "notify": {
            "onUpdate": false,
            "onDelete": false
          },
          "identifiers": [
            {
              "id": "123e4567-e89b-12d3-a456-426614174000"
            }
          ]
        }
      },
      "createdAt": "2025-11-27T04:00:41.513Z",
      "updatedAt": "2025-11-27T04:00:41.513Z"
    }
  ]
}