# List conversations
## List conversations
> List all conversations across the workspace. This will return a maximum of 100 conversations per page, with 10 as default. You can use the \`limit\` and \`pageToken\` query parameters to paginate the results. Learn more about pagination in the Common API Usage pagination section.
```json
{"openapi":"3.0.3","info":{"title":"Conversations","version":"v1"},"tags":[{"name":"conversation","description":"Conversations are a collection of messages between two or more participants."}],"servers":[{"url":"https://api.bird.com","description":"Production API"}],"security":[{"accessKey":[]}],"components":{"securitySchemes":{"accessKey":{"description":"Uses the Authorization header: 'AccessKey ' followed by your access key token","scheme":"AccessKey","type":"http"}},"parameters":{"limit":{"name":"limit","in":"query","required":false,"schema":{"format":"int64","type":"integer"}},"pageToken":{"name":"pageToken","in":"query","required":false,"schema":{"type":"string"}},"reverse":{"name":"reverse","in":"query","required":false,"schema":{"type":"boolean"}},"queryResource":{"name":"resource","description":"The resource to find conversation for","in":"query","schema":{"type":"string","maxLength":60}}},"schemas":{"ConversationList":{"type":"object","properties":{"results":{"type":"array","description":"List of conversations.","items":{"$ref":"#/components/schemas/inbox.conversations.conversation"}}},"required":["results"]},"inbox.conversations.conversation":{"properties":{"accessibility":{"$ref":"#/components/schemas/inbox.conversations.accessibility"},"activeParticipantCount":{"format":"int32","type":"integer"},"assigneeId":{"format":"uuid","type":"string"},"attributes":{"additionalProperties":{"type":"string"},"type":"object"},"category":{"type":"string"},"channelId":{"format":"uuid","type":"string"},"createdAt":{"format":"date-time","type":"string"},"description":{"type":"string"},"directory":{"type":"string"},"featuredParticipants":{"items":{"$ref":"#/components/schemas/inbox.conversations.participant"},"type":"array"},"hasDraft":{"type":"boolean"},"id":{"format":"uuid","type":"string"},"inbox":{"$ref":"#/components/schemas/inbox.conversations.inbox_ref"},"initiatingParticipant":{"$ref":"#/components/schemas/inbox.conversations.participant"},"lastMessage":{"$ref":"#/components/schemas/inbox.conversations.last_message"},"lastMessageIncomingAt":{"format":"date-time","type":"string"},"lastMessageOutgoingAt":{"format":"date-time","type":"string"},"name":{"type":"string"},"participants":{"items":{"$ref":"#/components/schemas/inbox.conversations.participant_ref"},"type":"array"},"pendingParticipantCount":{"format":"int32","type":"integer"},"platformStyle":{"$ref":"#/components/schemas/inbox.conversations.platform_style"},"privateAttributes":{"type":"string"},"read":{"type":"boolean"},"referral":{"$ref":"#/components/schemas/inbox.conversations.referral"},"resource":{"$ref":"#/components/schemas/inbox.conversations.resource"},"resourceUri":{"type":"string"},"starred":{"type":"boolean"},"status":{"$ref":"#/components/schemas/inbox.conversations.status"},"style":{"$ref":"#/components/schemas/inbox.conversations.conversation_style"},"summary":{"type":"string"},"tags":{"items":{"type":"string"},"type":"array"},"updatedAt":{"format":"date-time","type":"string"},"visibility":{"$ref":"#/components/schemas/inbox.conversations.visibility"}},"required":["id","name","style","visibility","accessibility","activeParticipantCount","status","channelId","createdAt","updatedAt","featuredParticipants","platformStyle"],"title":"Conversation","type":"object"},"inbox.conversations.accessibility":{"enum":["open","invite-only","request-to-join","private"],"type":"string"},"inbox.conversations.participant":{"properties":{"avatarUrl":{"type":"string"},"contact":{"$ref":"#/components/schemas/inbox.conversations.participant_contact"},"conversationId":{"format":"uuid","type":"string"},"createdAt":{"format":"date-time","type":"string"},"displayName":{"type":"string"},"id":{"type":"string"},"resourceUri":{"type":"string"},"status":{"$ref":"#/components/schemas/inbox.conversations.participant_status"},"type":{"$ref":"#/components/schemas/inbox.conversations.participant_type"},"updatedAt":{"format":"date-time","type":"string"}},"required":["id","type"],"title":"Conversation Participant","type":"object"},"inbox.conversations.participant_contact":{"properties":{"identifierKey":{"type":"string"},"identifierValue":{"type":"string"},"platformAddress":{"type":"string"},"platformAddressSelector":{"type":"string"}},"required":["identifierKey","identifierValue"],"type":"object"},"inbox.conversations.participant_status":{"enum":["invited","pending","active","inactive"],"type":"string"},"inbox.conversations.participant_type":{"enum":["user","contact","agent","flow","bot","accessKey","channel","connector","collaborationAutomation"],"type":"string"},"inbox.conversations.inbox_ref":{"properties":{"id":{"format":"uuid","type":"string"},"identifier":{"type":"string"},"ownerId":{"format":"uuid","type":"string"},"ownerType":{"$ref":"#/components/schemas/inbox.inbox_owner_type"},"type":{"$ref":"#/components/schemas/inbox.inbox_type"}},"required":["type","id","identifier","ownerId","ownerType"],"type":"object"},"inbox.inbox_owner_type":{"enum":["user","group"],"type":"string"},"inbox.inbox_type":{"enum":["personal","shared","support"],"type":"string"},"inbox.conversations.last_message":{"properties":{"createdAt":{"format":"date-time","type":"string"},"draft":{"type":"boolean"},"id":{"format":"uuid","type":"string"},"preview":{"$ref":"#/components/schemas/inbox.conversations.message_preview"},"recipients":{"items":{"$ref":"#/components/schemas/channels.participants.contact"},"type":"array"},"sender":{"$ref":"#/components/schemas/inbox.conversations.message_sender"},"status":{"enum":["accepted","processing","sent","sending_failed","delivered","delivery_failed","deleted"],"type":"string"},"type":{"enum":["text","html","image","file","gif","location","carousel","list","section","authentication","action","comment"],"type":"string"}},"required":["id","type","preview","status","createdAt","draft"],"type":"object"},"inbox.conversations.message_preview":{"properties":{"text":{"type":"string"}},"type":"object"},"channels.participants.contact":{"properties":{"contactAnnotation":{"$ref":"#/components/schemas/channels.participants.contact_annotation"},"countryCode":{"type":"string"},"id":{"description":"The ID of the contact.","format":"uuid","type":"string"},"identifierKey":{"description":"The identifier key for finding the contact (e.g. emailaddress, phonenumber). For WhatsApp channels with BSUID support, use `whatsappbsuid` to send to a contact by their Business-Scoped User ID.","type":"string"},"identifierValue":{"description":"The identifier value for finding the contact.","type":"string"},"identifiers":{"description":"Additional identifiers to augment the contact during resolution.","items":{"$ref":"#/components/schemas/channels.participants.identifier"},"type":"array"},"platformAddress":{"description":"The resolved platform address used to deliver the message (e.g. phone number or email address).","type":"string"},"platformAddressSelector":{"description":"An expression that defines how we resolve the platform address from a contact. Optional override for the default resolution logic.","type":"string"},"receiverExpression":{"type":"string"},"receiverValue":{"type":"string"},"type":{"description":"The type of the receiver (e.g. to, cc, bcc for email).","type":"string"}},"type":"object"},"channels.participants.contact_annotation":{"description":"Annotations add extra information to a sender or receiver. For email messages, the name annotation overrides the display name.","properties":{"name":{"type":"string"}},"type":"object"},"channels.participants.identifier":{"properties":{"identifierKey":{"description":"The identifier key for finding the contact (e.g. emailaddress, phonenumber).","type":"string"},"identifierValue":{"description":"The identifier value for finding the contact.","type":"string"}},"required":["identifierKey","identifierValue"],"type":"object"},"inbox.conversations.message_sender":{"allOf":[{"properties":{"email":{"type":"string"},"name":{"type":"string"}},"type":"object"},{"$ref":"#/components/schemas/inbox.conversations.participant"}]},"inbox.conversations.participant_ref":{"properties":{"contact":{"$ref":"#/components/schemas/inbox.conversations.participant_contact"},"id":{"type":"string"},"type":{"$ref":"#/components/schemas/inbox.conversations.participant_type"}},"required":["type","id"],"type":"object"},"inbox.conversations.platform_style":{"enum":["direct","email","direct-multiple","direct-threaded","group-multiple"],"type":"string"},"inbox.conversations.referral":{"properties":{"caption":{"type":"string"},"mediaType":{"type":"string"},"mediaUrl":{"type":"string"},"sourceId":{"type":"string"},"sourceType":{"type":"string"},"sourceUrl":{"type":"string"},"text":{"type":"string"},"timestamp":{"format":"date-time","type":"string"},"title":{"type":"string"},"username":{"type":"string"}},"required":["sourceId"],"type":"object"},"inbox.conversations.resource":{"properties":{"id":{"format":"uuid","type":"string"},"type":{"$ref":"#/components/schemas/inbox.conversations.resource_type"}},"required":["type","id"],"type":"object"},"inbox.conversations.resource_type":{"enum":["task","task-conversation","reimbursement","sales-lead","sales-opportunity","sales-account","expense","project"],"type":"string"},"inbox.conversations.status":{"enum":["deleted","active","closed","spam","archived"],"type":"string"},"inbox.conversations.conversation_style":{"enum":["default","directMessage","chatChannel","personalInbox","resource","groupInbox","support"],"type":"string"},"inbox.conversations.visibility":{"enum":["public","private","direct","group"],"type":"string"},"Pagination":{"type":"object","properties":{"nextPageToken":{"type":"string","description":"The token that can be passed as pageToken in URL to retrieve the next set of results. If missing, no more results to display."},"total":{"type":"integer","format":"uint64"},"totalType":{"type":"string","enum":["","equal","greaterThanOrEqual"]}}},"error.detailed":{"additionalProperties":false,"description":"An error returned from the API that includes additional details about the error. The `details` property can contain any additional information about the error that may be helpful for debugging or understanding the error.\n","properties":{"code":{"description":"A unique code that identifies the error. This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":true,"description":"Any additional information about the error that may be helpful for debugging or understanding the error.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"DetailedError","type":"object"}},"responses":{"notFound":{"$ref":"#/components/responses/error.response.not_found"},"error.response.not_found":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The requested resource was not found."}}},"paths":{"/workspaces/{workspaceId}/conversations":{"get":{"summary":"List conversations","operationId":"listConversations","description":"List all conversations across the workspace. This will return a maximum of 100 conversations per page, with 10 as default. You can use the `limit` and `pageToken` query parameters to paginate the results. Learn more about pagination in the Common API Usage pagination section.\n","tags":["conversation"],"parameters":[{"$ref":"#/components/parameters/limit"},{"$ref":"#/components/parameters/pageToken"},{"$ref":"#/components/parameters/reverse"},{"$ref":"#/components/parameters/queryResource"}],"responses":{"200":{"description":"The conversations are returned","content":{"application/json":{"schema":{"allOf":[{"$ref":"#/components/schemas/ConversationList"},{"$ref":"#/components/schemas/Pagination"}]}}}},"404":{"$ref":"#/components/responses/notFound"}}}}}}
```
## Examples
{% tabs %}
{% tab title="Request" %}
```bash
curl "https://api.bird.com/workspaces/e58899bf-1e8d-4ff7-b9db-a60befaf90d2/conversations" \
-H "Authorization: AccessKey abcd"
```
{% endtab %}
{% tab title="Response (200 - OK)" %}
```json
{
"results": [
{
"id": "bace24af-cebb-4bd5-a1e6-f7cff24abadf",
"name": "Re: About your refund",
"description": "",
"status": "active",
"visibility": "private",
"accessibility": "open",
"featuredParticipants": [
{
"id": "8f0b5377-2edc-4116-a8e8-6a475f245a04",
"type": "contact",
"status": "active",
"displayName": "John Doe",
"avatarUrl": "",
"contact": {
"identifierKey": "emailaddress",
"identifierValue": "john.doe@bird.com",
"platformAddress": "john.doe@bird.com"
}
}
],
"activeParticipantCount": 1,
"pendingParticipantCount": 0,
"initiatingParticipant": {
"id": "8f0b5377-2edc-4116-a8e8-6a475f245a04",
"type": "contact",
"status": "active",
"displayName": "John Doe",
"avatarUrl": "",
"contact": {
"identifierKey": "emailaddress",
"identifierValue": "john.doe@bird.com",
"platformAddress": "john.doe@bird.com"
}
},
"channelId": "7b0eb8a0-606b-59f1-bd90-43cacb048146",
"lastMessage": {
"id": "0ff78529-eb64-400d-8522-c45ae2170885",
"type": "html",
"preview": {
"text": "That's right 👍"
},
"recipients": null,
"status": "delivered",
"sender": {
"id": "8f0b5377-2edc-4116-a8e8-6a475f245a04",
"type": "contact",
"status": "active",
"displayName": "John Doe",
"avatarUrl": "",
"contact": {
"identifierKey": "emailaddress",
"identifierValue": "john.doe@bird.com",
"platformAddress": "john.doe@bird.com"
}
},
"createdAt": "2024-11-27T14:47:59.577Z"
},
"createdAt": "2024-11-27T14:47:59.577Z",
"updatedAt": "2024-11-27T14:47:59.577Z",
"platformStyle": "email"
}
]
}
```
{% endtab %}
{% endtabs %}
**Note**: if there are more than 10 conversations, the results may be paginated. Please refer to [Pagination](https://docs.bird.com/api/api-access/common-api-usage#pagination) on how to use `nextPageToken`.
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.bird.com/api/conversations-api/api-reference/conversations-management/list-conversations.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.