> For the complete documentation index, see [llms.txt](https://docs.bird.com/api/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/api/channels-api/supported-channels/programmable-line/message-interactions.md).

# Message interactions

You can list message interactions on a specific message using the following endpoint. In order to get a Line message, you must have an active Line channel and perform a HTTP request with a [valid access key](/api/api-access/api-authorization.md).

## List message interactions

> List message interactions

```json
{"openapi":"3.0.3","info":{"title":"Channels","version":"v1"},"servers":[{"url":"https://api.bird.com","description":"Production API"}],"security":[{"accessKey":[]}],"components":{"securitySchemes":{"accessKey":{"description":"Uses the Authorization header: 'AccessKey ' followed by your access key token","scheme":"AccessKey","type":"http"}},"schemas":{"MessageInteractionsList":{"type":"object","title":"ChannelMessageInteractionsList","description":"A list of channel messages interactions","properties":{"results":{"type":"array","items":{"$ref":"#/components/schemas/channels.messages.interactions.interaction"}}}},"channels.messages.interactions.interaction":{"properties":{"bodyTemplateProjectId":{"format":"uuid","type":"string"},"channelId":{"format":"uuid","type":"string"},"context":{"$ref":"#/components/schemas/channels.messages.context"},"createdAt":{"format":"date-time","type":"string"},"details":{"type":"string"},"id":{"format":"uuid","type":"string"},"isFirstInteraction":{"type":"boolean"},"isFirstInteractionIncludingBots":{"type":"boolean"},"journey":{"$ref":"#/components/schemas/channels.messages.metadata.flow"},"messageCreatedAt":{"format":"date-time","type":"string"},"messageId":{"format":"uuid","type":"string"},"messagePartsCount":{"format":"int32","type":"integer"},"messageReference":{"type":"string"},"messageTags":{"items":{"type":"string"},"type":"array"},"metadata":{"$ref":"#/components/schemas/channels.messages.interactions.metadata"},"notification":{"$ref":"#/components/schemas/channels.notifications.message_notification"},"platformId":{"type":"string"},"platformReferenceId":{"type":"string"},"receiver":{"$ref":"#/components/schemas/channels.participants.receiver"},"type":{"$ref":"#/components/schemas/channels.messages.interactions.type"},"useCaseType":{"$ref":"#/components/schemas/channels.use_case_type"}},"required":["id","type","createdAt","messageId","channelId","platformId","messageReference","messagePartsCount","receiver","context"],"type":"object"},"channels.messages.context":{"properties":{"id":{"type":"string"},"tagIds":{"items":{"format":"uuid","type":"string"},"type":"array"},"type":{"type":"string"}},"type":"object"},"channels.messages.metadata.flow":{"properties":{"id":{"format":"uuid","type":"string"},"name":{"type":"string"},"runId":{"format":"uuid","type":"string"},"scheduleExecutionId":{"format":"uuid","type":"string"},"stepId":{"type":"string"}},"title":"Message Flow Meta","type":"object"},"channels.messages.interactions.metadata":{"properties":{"button":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.button"},"conversion":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.conversion"},"extraInformation":{"additionalProperties":{"type":"string"},"type":"object"},"link":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.link"},"prefetched":{"type":"boolean"},"reaction":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.reaction"},"renderedContentBlocks":{"items":{"type":"string"},"type":"array"},"subscriptionList":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.subscription_list"}},"type":"object"},"channels.messages.interactions.metadata.button":{"properties":{"payload":{"type":"string"}},"required":["payload"],"type":"object"},"channels.messages.interactions.metadata.conversion":{"properties":{"method":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.conversion_method"},"status":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.conversion_status"},"timestamp":{"description":"Timestamp of when the conversion was recorded","format":"date-time","type":"string"},"type":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.conversion_type"}},"title":"Channel Message Conversion","type":"object"},"channels.messages.interactions.metadata.conversion_method":{"description":"Method of entering the code","enum":["unknown","manual","auto"],"title":"Message Interaction Conversion Method","type":"string"},"channels.messages.interactions.metadata.conversion_status":{"description":"Status of the conversion","enum":["converted","canceled","not_converted","incorrect_code","resent","received_after_expiration"],"title":"Message Interaction Conversion Status","type":"string"},"channels.messages.interactions.metadata.conversion_type":{"description":"Type of conversion","enum":["otp","url","promo_code"],"title":"Message Interaction Conversion Type","type":"string"},"channels.messages.interactions.metadata.link":{"properties":{"clickType":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.link_click_type"},"name":{"type":"string"},"url":{"type":"string"}},"required":["name","url"],"type":"object"},"channels.messages.interactions.metadata.link_click_type":{"enum":["link","button"],"title":"Message Interaction Link Click Type","type":"string"},"channels.messages.interactions.metadata.reaction":{"properties":{"action":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.reaction_action"},"emoji":{"type":"string"}},"required":["emoji","action"],"type":"object"},"channels.messages.interactions.metadata.reaction_action":{"enum":["react","unreact"],"title":"Message Interaction Reaction Action","type":"string"},"channels.messages.interactions.metadata.subscription_list":{"properties":{"subscriptionListId":{"format":"uuid","type":"string"}},"required":["subscriptionListId"],"type":"object"},"channels.notifications.message_notification":{"properties":{"template":{"type":"string"},"url":{"type":"string"}},"required":["url"],"type":"object"},"channels.participants.receiver":{"properties":{"connector":{"$ref":"#/components/schemas/channels.participants.connector"},"contacts":{"items":{"$ref":"#/components/schemas/channels.participants.contact"},"type":"array"},"device":{"$ref":"#/components/schemas/channels.participants.device"},"inbox":{"$ref":"#/components/schemas/channels.participants.inbox"},"userContacts":{"items":{"$ref":"#/components/schemas/channels.participants.user_contact"},"type":"array"}},"type":"object"},"channels.participants.connector":{"properties":{"annotations":{"$ref":"#/components/schemas/channels.participants.contact_annotation"},"id":{"format":"uuid","type":"string"},"identifierValue":{"description":"The identifier value of the sender or receiver connector (e.g. email address or phone number).","type":"string"},"types":{"items":{"type":"string"},"type":"array"}},"required":["id"],"type":"object"},"channels.participants.contact_annotation":{"description":"Annotations add extra information to a sender or receiver. For email messages, the name annotation overrides the display name.","properties":{"name":{"type":"string"}},"type":"object"},"channels.participants.contact":{"properties":{"contactAnnotation":{"$ref":"#/components/schemas/channels.participants.contact_annotation"},"countryCode":{"type":"string"},"id":{"description":"The ID of the contact.","format":"uuid","type":"string"},"identifierKey":{"description":"The identifier key for finding the contact (e.g. emailaddress, phonenumber). For WhatsApp channels with BSUID support, use `whatsappbsuid` to send to a contact by their Business-Scoped User ID.","type":"string"},"identifierValue":{"description":"The identifier value for finding the contact.","type":"string"},"identifiers":{"description":"Additional identifiers to augment the contact during resolution.","items":{"$ref":"#/components/schemas/channels.participants.identifier"},"type":"array"},"platformAddress":{"description":"The resolved platform address used to deliver the message (e.g. phone number or email address).","type":"string"},"platformAddressSelector":{"description":"An expression that defines how we resolve the platform address from a contact. Optional override for the default resolution logic.","type":"string"},"receiverExpression":{"type":"string"},"receiverValue":{"type":"string"},"type":{"description":"The type of the receiver (e.g. to, cc, bcc for email).","type":"string"}},"type":"object"},"channels.participants.identifier":{"properties":{"identifierKey":{"description":"The identifier key for finding the contact (e.g. emailaddress, phonenumber).","type":"string"},"identifierValue":{"description":"The identifier value for finding the contact.","type":"string"}},"required":["identifierKey","identifierValue"],"type":"object"},"channels.participants.device":{"properties":{"gateway":{"$ref":"#/components/schemas/channels.participants.push_notification_gateway"},"id":{"format":"uuid","type":"string"},"identifierValue":{"type":"string"}},"required":["id","identifierValue","gateway"],"type":"object"},"channels.participants.push_notification_gateway":{"enum":["firebase","apns","web"],"type":"string"},"channels.participants.inbox":{"properties":{"emailRecipientType":{"type":"string"},"id":{"format":"uuid","type":"string"},"identifierKey":{"type":"string"},"identifierValue":{"type":"string"},"type":{"$ref":"#/components/schemas/channels.inbox_type"}},"required":["id","type","identifierKey","identifierValue"],"type":"object"},"channels.inbox_type":{"enum":["user","group"],"type":"string"},"channels.participants.user_contact":{"properties":{"id":{"format":"uuid","type":"string"},"identifierKey":{"type":"string"},"identifierValue":{"type":"string"},"type":{"type":"string"}},"required":["id","identifierKey","identifierValue"],"type":"object"},"channels.messages.interactions.type":{"enum":["invalid","read","opened","clicked","reported-as-spam","unsubscribe-request","delete","reaction","subscribe-request","subscribe-consent","conversion"],"title":"Message Interaction Type","type":"string"},"channels.use_case_type":{"enum":["unspecified","marketing","otp","transactional","conversation","test"],"type":"string"},"error.detailed":{"additionalProperties":false,"description":"An error returned from the API that includes additional details about the error. The `details` property can contain any additional information about the error that may be helpful for debugging or understanding the error.\n","properties":{"code":{"description":"A unique code that identifies the error. This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":true,"description":"Any additional information about the error that may be helpful for debugging or understanding the error.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"DetailedError","type":"object"}},"responses":{"requestError":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"An error"}}},"paths":{"/workspaces/{workspaceId}/channels/{channelId}/messages/{messageId}/interactions":{"get":{"summary":"List message interactions","operationId":"listChannelMessageInteractions","description":"List message interactions","responses":{"200":{"description":"OK","content":{"application/json":{"schema":{"$ref":"#/components/schemas/MessageInteractionsList"}}}},"404":{"$ref":"#/components/responses/requestError"}}}}}}
```

Line supports the following [message interactions](/api/channels-api/message-status-and-interactions.md#message-interactions):

| Interaction | Description                             |
| ----------- | --------------------------------------- |
| Clicked     | A user has clicked a quick reply button |

Additional information about the interactions can be found in the `details` field and `metadata.button` object as follows:

<table><thead><tr><th>Interaction</th><th width="141">details</th><th width="177">metadata.button.</th><th>Description</th></tr></thead><tbody><tr><td>Clicked</td><td>item_<strong>N</strong>_clicked</td><td><ul><li>payload - user supplied payload sent in action button</li></ul></td><td>Recipient clicked a quick reply button.<br><br><strong>N =</strong> the position of the item in the actions array of the associated message</td></tr></tbody></table>
