Programmable SMS

How to integrate with our Channels API for SMS/MMS Messaging


SMS (Short Message Service) is a messaging channel that allows businesses to communicate with customers through text messages on their mobile devices. With SMS, businesses can quickly and easily reach a large number of customers and automate their communication processes.

In addition in the United States and Canada it is also possible to send media messages through MMS (Multimedia Message Service).


Checking if a channel is MMS capable

You can validate if a channel is MMS capable by the capabilities object that is returned in the GET channel request

If the channel is MMS capable, the following capabilities will show as active (otherwise inactive)

  • capabilities.messaging.outgoing.mms.status = active

  • capabilities.messaging.inbound.mms.status = active

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