Create conversation message

When sending messages through the Conversations API, the participant type must always be one of accessKey, flow, or contact, with accessKey being the most common usage. The value of participantId depends on participantType as shown below:

Participant type
Description
Meaning of participant ID

accessKey

A Bird API access key. This is what you'll commonly use when sending messages through the Conversations API

Access key ID

contact

A Bird contact

Contact ID

flow

A Bird flow

Flow ID

Examples

Sending a simple message

curl -X POST "https://api.bird.com/workspaces/a1405560-c8d3-4b1a-877d-3f449ad95352/conversations/16e1df9e-c6ac-406b-b1ce-13f34d0dea08/messages" \
-H "Content-Type: application/json" \
-H "Authorization: AccessKey abcd" \
-d '{
  "participantType": "accessKey",
  "participantId": "0c0defe3-c98d-46d9-a9bf-febc1e08aa0c",
  "addMissingParticipants": true,
  "recipients": [
    {
      "type": "to",
      "identifierKey": "emailaddress",
      "identifierValue": "some.customer@example.com"
    }
  ],
  "body": {
    "type": "text",
    "text": {
      "text": "Hey, listen!"
    }
  }
}'

Sending a template message

curl -X POST "https://api.bird.com/workspaces/a1405560-c8d3-4b1a-877d-3f449ad95352/conversations/16e1df9e-c6ac-406b-b1ce-13f34d0dea08/messages" \
-H "Content-Type: application/json" \
-H "Authorization: AccessKey abcd" \
-d '{
  "draft": true,
  "participantType": "accessKey",
  "participantId": "68b80b8d-8060-42df-bda3-73505a8fdb84",
  "recipients": [
    {
      "identifierKey": "emailaddress",
      "identifierValue": "john.doe@bird.com",
      "type": "to"
    }
  ],
  "template": {
    "projectId": "5d9084b3-7cdb-4c87-bf7c-8871a1f21695",
    "version": "b33761d9-ece1-48e3-b542-b5bbf93bd8c3",
    "locale": "en",
    "parameters": [
      {
        "type": "string",
        "key": "myVariable",
        "value": "yay"
      }
    ]
  },
  "addMissingParticipants": true
}'

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