# Create conversation message
When sending messages through the Conversations API, the participant type must always be one of `accessKey`, `flow`, or `contact`, with `accessKey` being the most common usage. The value of `participantId` depends on `participantType` as shown below:
| Participant type | Description | Meaning of participant ID |
|---|
accessKey | A Bird API access key. This is what you'll commonly use when sending messages through the Conversations API | Access key ID |
contact | A Bird contact | Contact ID |
flow | A Bird flow | Flow ID |
## Create message in conversation
> Sends a message in a conversation. The message content can be comprised of either \`body\` or \`template\`. Attempting to send as a participant that hasn't been added to the conversation results in an error unless the option \`addMissingParticipants\` is set to \`true\`. Attempting to send messages in a closed conversation results in an error.
```json
{"openapi":"3.0.3","info":{"title":"Conversations","version":"v1"},"tags":[{"name":"conversation_message","description":"Manage the messages of a conversation."}],"servers":[{"url":"https://api.bird.com","description":"Production API"}],"security":[{"accessKey":[]}],"components":{"securitySchemes":{"accessKey":{"description":"Uses the Authorization header: 'AccessKey ' followed by your access key token","scheme":"AccessKey","type":"http"}},"parameters":{"conversationIdOrNil":{"name":"conversationId","description":"The conversation ID","in":"path","required":true,"schema":{"type":"string"}}},"schemas":{"CreateMessage":{"oneOf":[{"type":"object","description":"A message specifying its contents through a `body` field.","title":"Message with body","additionalProperties":false,"required":["body","participantId","participantType"],"properties":{"draft":{"type":"boolean","description":"Whether this message is a draft."},"reference":{"$ref":"#/components/schemas/MessageReference"},"sender":{"$ref":"#/components/schemas/MessageSender"},"participantId":{"$ref":"#/components/schemas/ParticipantId"},"replyToMessageId":{"$ref":"#/components/schemas/MessageReplyToMessageId"},"participantType":{"$ref":"#/components/schemas/CreateMessageParticipantType"},"participantContactIdentifierKey":{"type":"string","description":"The key of the contact identifier to use for the participant. 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It is optional to set the platformAddressSelector for a given contact to select the attribute used for the platform communication.\n","additionalProperties":false,"required":["id","type"],"properties":{"id":{"type":"string","description":"The contact ID.","format":"uuid"},"platformAddressSelector":{"type":"string","description":"An expression to determine the contact's platform address (such as email or phone number) dynamically when sending messages in advanced use cases.","maxLength":100},"type":{"type":"string","description":"Participant type.","enum":["contact"]}}}]},"inbox.conversations.visibility":{"enum":["public","private","direct","group"],"type":"string"},"inbox.conversations.accessibility":{"enum":["open","invite-only","request-to-join","private"],"type":"string"},"MessageMeta":{"type":"object","description":"Message metadata fields that might be populated depending on the channel being used.","title":"MessageMeta","additionalProperties":false,"properties":{"email":{"type":"object","description":"Metadata fields for email messages.","additionalProperties":false,"properties":{"subject":{"type":"string","description":"Email subject line."},"headers":{"type":"object","description":"Additional email headers.","additionalProperties":{"type":"string"}},"from":{"type":"object","description":"Email From address.","additionalProperties":false,"properties":{"username":{"type":"string","description":"The username part of the adress, e.g. for the address `john.doe@bird.com`, this value will be `john.doe`.\n","pattern":"[\\w\\d.-/+]+"},"displayName":{"type":"string","description":"The display name of an email participant."}}}}},"extraInformation":{"type":"object","description":"A free-form object that might contain additional metadata fields.","additionalProperties":true},"referral":{"type":"object","description":"This represents a social media post or an ad that was referenced when starting the conversation.","additionalProperties":false,"properties":{"source":{"type":"string"},"title":{"type":"string"},"text":{"type":"string"},"group":{"type":"string"},"metadata":{"type":"object","additionalProperties":false,"properties":{"sourceId":{"type":"string","description":"The ID of the social media post or ad."},"sourceUrl":{"type":"string","description":"The URL of the social media post or ad."},"mediaType":{"type":"string","description":"Type of media used in the post or ad."},"mediaUrl":{"type":"string","description":"Link to the media associated with the referral post or ad."},"caption":{"type":"string","description":"Caption associated with the referral post or ad."},"username":{"type":"string","description":"Username who created the referral post or ad."},"timestamp":{"type":"string","description":"Timestamp when the referral post or ad was created.","format":"date-time"},"trackingId":{"type":"string"}}}}}}},"channels.messages.template":{"properties":{"attachments":{"items":{"$ref":"#/components/schemas/channels.messages.template_attachment"},"type":"array"},"deployment":{"additionalProperties":{"type":"string"},"type":"object"},"locale":{"type":"string"},"name":{"description":"The platform name of the template.","type":"string"},"parameters":{"items":{"$ref":"#/components/schemas/channels.messages.template_parameter"},"type":"array"},"projectId":{"description":"The ID of the project from Studio.","format":"uuid","type":"string"},"settings":{"$ref":"#/components/schemas/channels.messages.template_settings"},"shortLinks":{"$ref":"#/components/schemas/channels.messages.short_links"},"templateBody":{"$ref":"#/components/schemas/channels.messages.body.body"},"utmParameters":{"items":{"$ref":"#/components/schemas/channels.messages.utm_parameter"},"type":"array"},"variables":{"additionalProperties":{"type":"string"},"type":"object"},"version":{"description":"The version of the template.","type":"string"}},"required":["projectId","version","locale"],"type":"object"},"channels.messages.template_attachment":{"properties":{"content":{"type":"string"},"contentType":{"type":"string"},"filename":{"type":"string"},"inline":{"type":"boolean"},"mediaUrl":{"type":"string"}},"required":["mediaUrl","filename","inline"],"type":"object"},"channels.messages.template_parameter":{"properties":{"key":{"type":"string"},"sourceUrl":{"$ref":"#/components/schemas/channels.messages.source_url"},"type":{"$ref":"#/components/schemas/channels.messages.template_parameter_type"},"value":{"nullable":true,"oneOf":[{"type":"object"},{"items":{},"type":"array"},{"type":"string"},{"type":"number"},{"type":"boolean"}]}},"required":["type","key","value"],"type":"object"},"channels.messages.source_url":{"properties":{"fullyReplaced":{"type":"boolean"},"value":{"type":"string"}},"required":["value","fullyReplaced"],"type":"object"},"channels.messages.template_parameter_type":{"enum":["string","timeslotList","productSections","productList","number","boolean","sectionList","shippingMethodList","lineItemList","whatsappProductSections","whatsappProductItems","shortLink","object","carouselCards","appleFormPageItems"],"type":"string"},"channels.messages.template_settings":{"properties":{"disallowMmLite":{"type":"boolean"}},"type":"object"},"channels.messages.short_links":{"properties":{"domain":{"description":"The domain to use when shortening links. When set to `default`, uses the default link shortening domain for the workspace.","type":"string"},"enabled":{"description":"Enables link shortening for SMS messages.","type":"boolean"}},"required":["enabled","domain"],"type":"object"},"channels.messages.utm_parameter":{"allOf":[{"properties":{"key":{"type":"string"}},"required":["key"],"type":"object"},{"oneOf":[{"properties":{"value":{"type":"string"}},"required":["value"],"type":"object"},{"properties":{"reference":{"$ref":"#/components/schemas/channels.messages.utm_parameter_reference"}},"required":["reference"],"type":"object"}]}]},"channels.messages.utm_parameter_reference":{"enum":["platform_name","channel_name"],"type":"string"},"inbox.conversations.message":{"properties":{"body":{"$ref":"#/components/schemas/channels.messages.body.body"},"channelId":{"format":"uuid","type":"string"},"conversationCreatedAt":{"format":"date-time","type":"string"},"conversationId":{"format":"uuid","type":"string"},"createdAt":{"format":"date-time","type":"string"},"draft":{"description":"Whether this message is a draft.","type":"boolean"},"draftMeta":{"$ref":"#/components/schemas/inbox.conversations.draft_message_meta"},"id":{"description":"A unique identifier for this message.","format":"uuid","type":"string"},"interactions":{"description":"A list of interactions associated with the message (e.g. read receipts, clicks, reactions).","items":{"$ref":"#/components/schemas/channels.messages.interactions.interaction"},"type":"array"},"meta":{"$ref":"#/components/schemas/channels.messages.metadata"},"reason":{"description":"Failure reason. Populated when status is `sending_failed` or `delivery_failed`.","type":"string"},"receiver":{"$ref":"#/components/schemas/channels.participants.receiver"},"receiverTypes":{"description":"Receiver types for the message (to/cc/bcc). Currently only used for inbound email messages.","items":{"enum":["to","cc","bcc"],"type":"string"},"type":"array"},"recipients":{"items":{"$ref":"#/components/schemas/channels.participants.contact"},"type":"array"},"reference":{"description":"A customizable ID assigned to messages you send. Can be used to correlate messages with data from your own services. Must be globally unique within a workspace.","type":"string"},"replyTo":{"$ref":"#/components/schemas/channels.messages.reply_to"},"resourceUri":{"type":"string"},"sender":{"$ref":"#/components/schemas/inbox.conversations.message_sender"},"source":{"$ref":"#/components/schemas/inbox.conversations.message_source"},"status":{"$ref":"#/components/schemas/inbox.conversations.message_status"},"template":{"$ref":"#/components/schemas/channels.messages.template"},"type":{"enum":["text","html","image","file","gif","location","carousel","list","section","authentication","action"],"type":"string"},"updatedAt":{"format":"date-time","type":"string"}},"required":["id","reference","sender","conversationId","draft","status","source","createdAt","updatedAt"],"title":"Conversation Message","type":"object"},"inbox.conversations.draft_message_meta":{"description":"Metadata for draft messages.","properties":{"creatorType":{"$ref":"#/components/schemas/inbox.conversations.draft_message_creator_type"}},"required":["creatorType"],"type":"object"},"inbox.conversations.draft_message_creator_type":{"enum":["user","bot"],"type":"string"},"channels.messages.interactions.interaction":{"properties":{"bodyTemplateProjectId":{"format":"uuid","type":"string"},"channelId":{"format":"uuid","type":"string"},"context":{"$ref":"#/components/schemas/channels.messages.context"},"createdAt":{"format":"date-time","type":"string"},"details":{"type":"string"},"id":{"format":"uuid","type":"string"},"isFirstInteraction":{"type":"boolean"},"isFirstInteractionIncludingBots":{"type":"boolean"},"journey":{"$ref":"#/components/schemas/channels.messages.metadata.flow"},"messageCreatedAt":{"format":"date-time","type":"string"},"messageId":{"format":"uuid","type":"string"},"messagePartsCount":{"format":"int32","type":"integer"},"messageReference":{"type":"string"},"messageTags":{"items":{"type":"string"},"type":"array"},"metadata":{"$ref":"#/components/schemas/channels.messages.interactions.metadata"},"notification":{"$ref":"#/components/schemas/channels.notifications.message_notification"},"platformId":{"type":"string"},"platformReferenceId":{"type":"string"},"receiver":{"$ref":"#/components/schemas/channels.participants.receiver"},"type":{"$ref":"#/components/schemas/channels.messages.interactions.type"},"useCaseType":{"$ref":"#/components/schemas/channels.use_case_type"}},"required":["id","type","createdAt","messageId","channelId","platformId","messageReference","messagePartsCount","receiver","context"],"type":"object"},"channels.messages.context":{"properties":{"id":{"type":"string"},"tagIds":{"items":{"format":"uuid","type":"string"},"type":"array"},"type":{"type":"string"}},"type":"object"},"channels.messages.metadata.flow":{"properties":{"id":{"format":"uuid","type":"string"},"name":{"type":"string"},"runId":{"format":"uuid","type":"string"},"scheduleExecutionId":{"format":"uuid","type":"string"},"stepId":{"type":"string"}},"title":"Message Flow 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of when the conversion was recorded","format":"date-time","type":"string"},"type":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.conversion_type"}},"title":"Channel Message Conversion","type":"object"},"channels.messages.interactions.metadata.conversion_method":{"description":"Method of entering the code","enum":["unknown","manual","auto"],"title":"Message Interaction Conversion Method","type":"string"},"channels.messages.interactions.metadata.conversion_status":{"description":"Status of the conversion","enum":["converted","canceled","not_converted","incorrect_code","resent","received_after_expiration"],"title":"Message Interaction Conversion Status","type":"string"},"channels.messages.interactions.metadata.conversion_type":{"description":"Type of conversion","enum":["otp","url","promo_code"],"title":"Message Interaction Conversion Type","type":"string"},"channels.messages.interactions.metadata.link":{"properties":{"clickType":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.link_click_type"},"name":{"type":"string"},"url":{"type":"string"}},"required":["name","url"],"type":"object"},"channels.messages.interactions.metadata.link_click_type":{"enum":["link","button"],"title":"Message Interaction Link Click Type","type":"string"},"channels.messages.interactions.metadata.reaction":{"properties":{"action":{"$ref":"#/components/schemas/channels.messages.interactions.metadata.reaction_action"},"emoji":{"type":"string"}},"required":["emoji","action"],"type":"object"},"channels.messages.interactions.metadata.reaction_action":{"enum":["react","unreact"],"title":"Message Interaction Reaction Action","type":"string"},"channels.messages.interactions.metadata.subscription_list":{"properties":{"subscriptionListId":{"format":"uuid","type":"string"}},"required":["subscriptionListId"],"type":"object"},"channels.notifications.message_notification":{"properties":{"template":{"type":"string"},"url":{"type":"string"}},"required":["url"],"type":"object"},"channels.participants.receiver":{"properties":{"connector":{"$ref":"#/components/schemas/channels.participants.connector"},"contacts":{"items":{"$ref":"#/components/schemas/channels.participants.contact"},"type":"array"},"device":{"$ref":"#/components/schemas/channels.participants.device"},"inbox":{"$ref":"#/components/schemas/channels.participants.inbox"},"userContacts":{"items":{"$ref":"#/components/schemas/channels.participants.user_contact"},"type":"array"}},"type":"object"},"channels.participants.connector":{"properties":{"annotations":{"$ref":"#/components/schemas/channels.participants.contact_annotation"},"id":{"format":"uuid","type":"string"},"identifierValue":{"description":"The identifier value of the sender or receiver connector (e.g. email address or phone number).","type":"string"},"types":{"items":{"type":"string"},"type":"array"}},"required":["id"],"type":"object"},"channels.participants.contact_annotation":{"description":"Annotations add extra information to a sender or receiver. For email messages, the name annotation overrides the display name.","properties":{"name":{"type":"string"}},"type":"object"},"channels.participants.contact":{"properties":{"contactAnnotation":{"$ref":"#/components/schemas/channels.participants.contact_annotation"},"countryCode":{"type":"string"},"id":{"description":"The ID of the contact.","format":"uuid","type":"string"},"identifierKey":{"description":"The identifier key for finding the contact (e.g. emailaddress, phonenumber). For WhatsApp channels with BSUID support, use `whatsappbsuid` to send to a contact by their Business-Scoped User ID.","type":"string"},"identifierValue":{"description":"The identifier value for finding the contact.","type":"string"},"identifiers":{"description":"Additional identifiers to augment the contact during resolution.","items":{"$ref":"#/components/schemas/channels.participants.identifier"},"type":"array"},"platformAddress":{"description":"The resolved platform address used to deliver the message (e.g. phone number or email address).","type":"string"},"platformAddressSelector":{"description":"An expression that defines how we resolve the platform address from a contact. Optional override for the default resolution logic.","type":"string"},"receiverExpression":{"type":"string"},"receiverValue":{"type":"string"},"type":{"description":"The type of the receiver (e.g. to, cc, bcc for email).","type":"string"}},"type":"object"},"channels.participants.identifier":{"properties":{"identifierKey":{"description":"The identifier key for finding the contact (e.g. emailaddress, phonenumber).","type":"string"},"identifierValue":{"description":"The identifier value for finding the contact.","type":"string"}},"required":["identifierKey","identifierValue"],"type":"object"},"channels.participants.device":{"properties":{"gateway":{"$ref":"#/components/schemas/channels.participants.push_notification_gateway"},"id":{"format":"uuid","type":"string"},"identifierValue":{"type":"string"}},"required":["id","identifierValue","gateway"],"type":"object"},"channels.participants.push_notification_gateway":{"enum":["firebase","apns","web"],"type":"string"},"channels.participants.inbox":{"properties":{"emailRecipientType":{"type":"string"},"id":{"format":"uuid","type":"string"},"identifierKey":{"type":"string"},"identifierValue":{"type":"string"},"type":{"$ref":"#/components/schemas/channels.inbox_type"}},"required":["id","type","identifierKey","identifierValue"],"type":"object"},"channels.inbox_type":{"enum":["user","group"],"type":"string"},"channels.participants.user_contact":{"properties":{"id":{"format":"uuid","type":"string"},"identifierKey":{"type":"string"},"identifierValue":{"type":"string"},"type":{"type":"string"}},"required":["id","identifierKey","identifierValue"],"type":"object"},"channels.messages.interactions.type":{"enum":["invalid","read","opened","clicked","reported-as-spam","unsubscribe-request","delete","reaction","subscribe-request","subscribe-consent","conversion"],"title":"Message Interaction Type","type":"string"},"channels.use_case_type":{"enum":["unspecified","marketing","otp","transactional","conversation","test"],"type":"string"},"channels.messages.metadata":{"properties":{"campaign":{"$ref":"#/components/schemas/channels.messages.metadata.campaign"},"campaignId":{"format":"uuid","type":"string"},"chargeOnceDelivered":{"type":"boolean"},"email":{"$ref":"#/components/schemas/channels.messages.metadata.meta_email"},"extraInformation":{"additionalProperties":{"type":"string"},"type":"object"},"flow":{"$ref":"#/components/schemas/channels.messages.metadata.flow"},"formResponse":{"$ref":"#/components/schemas/channels.messages.metadata.form_response"},"ignoreGlobalHoldout":{"type":"boolean"},"ignoreQuietHours":{"type":"boolean"},"journey":{"$ref":"#/components/schemas/channels.messages.metadata.flow"},"longToShortLinks":{"additionalProperties":{"type":"string"},"type":"object"},"metaThreadId":{"type":"string"},"navigatorId":{"format":"uuid","type":"string"},"navigatorMessageId":{"format":"uuid","type":"string"},"order":{"$ref":"#/components/schemas/channels.messages.metadata.order"},"pushNotifications":{"$ref":"#/components/schemas/channels.messages.metadata.push_notifications"},"referral":{"$ref":"#/components/schemas/channels.messages.referral"},"referredProduct":{"$ref":"#/components/schemas/channels.messages.metadata.referred_product"},"renderedContentBlocks":{"items":{"type":"string"},"type":"array"},"shortToLongLinks":{"additionalProperties":{"type":"string"},"type":"object"},"skipThisMessage":{"$ref":"#/components/schemas/channels.messages.skip_reason"},"sms":{"$ref":"#/components/schemas/channels.metadata.sms"},"useFallback":{"type":"boolean"}},"title":"Message Meta","type":"object"},"channels.messages.metadata.campaign":{"properties":{"id":{"format":"uuid","type":"string"},"name":{"type":"string"}},"title":"Message Campaign Meta","type":"object"},"channels.messages.metadata.meta_email":{"properties":{"from":{"$ref":"#/components/schemas/channels.messages.metadata.email_from"},"headers":{"additionalProperties":{"type":"string"},"type":"object"},"subject":{"type":"string"}},"title":"Message Email Meta","type":"object"},"channels.messages.metadata.form_response":{"properties":{"id":{"format":"uuid","type":"string"},"jsonResponse":{"type":"string"},"requestIdentifier":{"format":"uuid","type":"string"},"selections":{"items":{"$ref":"#/components/schemas/channels.messages.metadata.form_response_selection"},"type":"array"},"sessionIdentifier":{"format":"uuid","type":"string"},"template":{"type":"string"},"version":{"type":"string"}},"required":["id","template","version","sessionIdentifier","requestIdentifier","jsonResponse"],"title":"Form Response","type":"object"},"channels.messages.metadata.form_response_selection":{"properties":{"items":{"items":{"$ref":"#/components/schemas/channels.messages.metadata.form_response_selection_tem"},"type":"array"},"pageIdentifier":{"type":"string"},"subtitle":{"type":"string"},"title":{"type":"string"}},"required":["pageIdentifier","subtitle","title"],"title":"Form Response Selection","type":"object"},"channels.messages.metadata.form_response_selection_tem":{"properties":{"identifier":{"type":"string"},"title":{"type":"string"},"type":{"type":"string"},"value":{"type":"string"}},"required":["identifier","value","type","title"],"title":"Form Response Selection Item","type":"object"},"channels.messages.metadata.order":{"description":"The order object contains information about the purchase order associated with the message.","properties":{"products":{"items":{"$ref":"#/components/schemas/channels.messages.metadata.order_product"},"type":"array"}},"title":"Message Order","type":"object"},"channels.messages.metadata.order_product":{"properties":{"externalCatalogId":{"description":"The platform-specific catalog ID of the product.","type":"string"},"externalProductId":{"description":"The platform-specific product ID.","type":"string"},"price":{"$ref":"#/components/schemas/semantic.money"},"quantity":{"description":"The number of items purchased.","format":"int32","type":"integer"}},"required":["externalProductId","quantity","price"],"title":"Message Order Product","type":"object"},"semantic.money":{"properties":{"amount":{"format":"int64","type":"integer"},"currencyCode":{"type":"string"},"exponent":{"format":"int32","type":"integer"}},"required":["amount","exponent","currencyCode"],"type":"object"},"channels.messages.metadata.push_notifications":{"properties":{"gatewayTypeOverride":{"$ref":"#/components/schemas/channels.participants.push_notification_gateway"}},"title":"Message Push Notifications Meta","type":"object"},"channels.messages.referral":{"properties":{"group":{"type":"string"},"metadata":{"$ref":"#/components/schemas/channels.messages.metadata.referral"},"source":{"type":"string"},"text":{"type":"string"},"title":{"type":"string"}},"required":["source"],"title":"Message Referral","type":"object"},"channels.messages.metadata.referral":{"properties":{"caption":{"type":"string"},"mediaType":{"type":"string"},"mediaUrl":{"type":"string"},"sourceId":{"type":"string"},"sourceUrl":{"type":"string"},"timestamp":{"format":"date-time","type":"string"},"trackingId":{"type":"string"},"username":{"type":"string"}},"required":["sourceId"],"title":"Message Referral Metadata","type":"object"},"channels.messages.metadata.referred_product":{"description":"Referred product in an incoming message (e.g. a product shared in a WhatsApp catalog message).","properties":{"externalCatalogId":{"description":"The platform-specific catalog ID of the product.","type":"string"},"externalProductId":{"description":"The platform-specific product ID.","type":"string"}},"required":["externalProductId"],"title":"Referred Product","type":"object"},"channels.messages.skip_reason":{"enum":["campaignHoldout","globalHoldout","journeyHoldout"],"title":"Skip Reason","type":"string"},"channels.metadata.sms":{"properties":{"gatewayId":{"format":"int32","type":"integer"},"registeredDelivery":{"$ref":"#/components/schemas/channels.sms.registered_delivery"},"smartEncoding":{"description":"When enabled, attempts to transliterate Unicode characters to GSM-7 equivalents. If the resulting text is fully GSM-7 compatible, fewer message segments may be required. The original message body is preserved; transliteration is only applied when sending.","type":"boolean"},"smpp":{"$ref":"#/components/schemas/channels.metadata.sms_smpp"},"validity":{"format":"date-time","type":"string"}},"type":"object"},"channels.sms.registered_delivery":{"enum":["final","intermediate","all","noDlr"],"type":"string"},"channels.metadata.sms_smpp":{"properties":{"segments":{"items":{"$ref":"#/components/schemas/channels.metadata.sms_segment"},"type":"array"},"userId":{"format":"uuid","type":"string"}},"required":["userId"],"type":"object"},"channels.metadata.sms_segment":{"properties":{"id":{"format":"uuid","type":"string"},"registeredDelivery":{"$ref":"#/components/schemas/channels.sms.registered_delivery"}},"required":["id","registeredDelivery"],"type":"object"},"inbox.conversations.message_sender":{"allOf":[{"properties":{"email":{"type":"string"},"name":{"type":"string"}},"type":"object"},{"$ref":"#/components/schemas/inbox.conversations.participant"}]},"inbox.conversations.participant":{"properties":{"avatarUrl":{"type":"string"},"contact":{"$ref":"#/components/schemas/inbox.conversations.participant_contact"},"conversationId":{"format":"uuid","type":"string"},"createdAt":{"format":"date-time","type":"string"},"displayName":{"type":"string"},"id":{"type":"string"},"resourceUri":{"type":"string"},"status":{"$ref":"#/components/schemas/inbox.conversations.participant_status"},"type":{"$ref":"#/components/schemas/inbox.conversations.participant_type"},"updatedAt":{"format":"date-time","type":"string"}},"required":["id","type"],"title":"Conversation Participant","type":"object"},"inbox.conversations.participant_contact":{"properties":{"identifierKey":{"type":"string"},"identifierValue":{"type":"string"},"platformAddress":{"type":"string"},"platformAddressSelector":{"type":"string"}},"required":["identifierKey","identifierValue"],"type":"object"},"inbox.conversations.participant_status":{"enum":["invited","pending","active","inactive"],"type":"string"},"inbox.conversations.participant_type":{"enum":["user","contact","agent","flow","bot","accessKey","channel","connector","collaborationAutomation"],"type":"string"},"inbox.conversations.message_source":{"enum":["conversations","channels","bots","external"],"type":"string"},"inbox.conversations.message_status":{"enum":["accepted","processing","sent","sending_failed","delivered","delivery_failed","deleted"],"type":"string"},"error.detailed":{"additionalProperties":false,"description":"An error returned from the API that includes additional details about the error. The `details` property can contain any additional information about the error that may be helpful for debugging or understanding the error.\n","properties":{"code":{"description":"A unique code that identifies the error. This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":true,"description":"Any additional information about the error that may be helpful for debugging or understanding the error.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"DetailedError","type":"object"},"error.validation":{"additionalProperties":false,"description":"A validation error returned from the API. The `details` map keys are JSON paths\npointing into the request body / parameters; values are arrays of human-readable\nmessages describing each problem with that path.\n","properties":{"code":{"description":"A unique code that identifies the error. This code can be used to programmatically identify the error.","minLength":3,"type":"string"},"details":{"additionalProperties":{"items":{"type":"string"},"type":"array"},"description":"Per-field validation messages keyed by JSON path.","type":"object"},"message":{"description":"A human-readable message that describes the error.","minLength":1,"type":"string"}},"required":["code","message"],"title":"ValidationError","type":"object"}},"responses":{"forbidden":{"$ref":"#/components/responses/error.response.forbidden"},"error.response.forbidden":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The caller is not allowed to access the resource."},"notFound":{"$ref":"#/components/responses/error.response.not_found"},"error.response.not_found":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The requested resource was not found."},"duplicate":{"$ref":"#/components/responses/error.response.conflict"},"error.response.conflict":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.detailed"}}},"description":"The request conflicts with the current state of the resource."},"validationFailed":{"$ref":"#/components/responses/error.response.invalid_request"},"error.response.invalid_request":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/error.validation"}}},"description":"The request contains invalid parameters or body fields."}}},"paths":{"/workspaces/{workspaceId}/conversations/{conversationId}/messages":{"post":{"summary":"Create message in conversation","operationId":"createConversationMessage","description":"Sends a message in a conversation. The message content can be comprised of either `body` or `template`. Attempting to send as a participant that hasn't been added to the conversation results in an error unless the option `addMissingParticipants` is set to `true`. Attempting to send messages in a closed conversation results in an error.\n","tags":["conversation_message"],"parameters":[{"$ref":"#/components/parameters/conversationIdOrNil"}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateMessage"}}}},"responses":{"201":{"description":"OK","content":{"application/json":{"schema":{"$ref":"#/components/schemas/inbox.conversations.message"}}}},"403":{"$ref":"#/components/responses/forbidden"},"404":{"$ref":"#/components/responses/notFound"},"409":{"$ref":"#/components/responses/duplicate"},"422":{"$ref":"#/components/responses/validationFailed"}}}}}}
```
## Examples
### Sending a simple message
{% tabs %}
{% tab title="Request" %}
```bash
curl -X POST "https://api.bird.com/workspaces/a1405560-c8d3-4b1a-877d-3f449ad95352/conversations/16e1df9e-c6ac-406b-b1ce-13f34d0dea08/messages" \
-H "Content-Type: application/json" \
-H "Authorization: AccessKey abcd" \
-d '{
"participantType": "accessKey",
"participantId": "0c0defe3-c98d-46d9-a9bf-febc1e08aa0c",
"addMissingParticipants": true,
"recipients": [
{
"type": "to",
"identifierKey": "emailaddress",
"identifierValue": "some.customer@example.com"
}
],
"body": {
"type": "text",
"text": {
"text": "Hey, listen!"
}
}
}'
```
{% endtab %}
{% tab title="Response (201 - Created)" %}
```json
{
"id": "0c854061-6026-48c7-a2e8-bffb6458727b",
"conversationId": "16e1df9e-c6ac-406b-b1ce-13f34d0dea08",
"reference": "",
"sender": {
"id": "0c0defe3-c98d-46d9-a9bf-febc1e08aa0c",
"type": "accessKey",
"status": "active",
"displayName": "My first email key",
"avatarUrl": ""
},
"draft": false,
"recipients": [
{
"type": "to",
"id": "8f0b5377-2edc-4116-a8e8-6a475f245a04",
"identifierKey": "emailaddress",
"identifierValue": "some.customer@example.com",
"platformAddress": "some.customer@example.com",
"contactAnnotation": {
"name": "John Doe"
}
}
],
"status": "accepted",
"source": "conversations",
"body": {
"type": "text",
"text": {
"text": "Hey, listen!"
}
},
"interactions": null,
"createdAt": "2024-11-25T20:12:10.514Z",
"updatedAt": "2024-11-25T20:12:10.514Z"
}
```
{% endtab %}
{% endtabs %}
### Sending a template message
{% tabs %}
{% tab title="Request" %}
```bash
curl -X POST "https://api.bird.com/workspaces/a1405560-c8d3-4b1a-877d-3f449ad95352/conversations/16e1df9e-c6ac-406b-b1ce-13f34d0dea08/messages" \
-H "Content-Type: application/json" \
-H "Authorization: AccessKey abcd" \
-d '{
"participantType": "accessKey",
"participantId": "68b80b8d-8060-42df-bda3-73505a8fdb84",
"recipients": [
{
"identifierKey": "emailaddress",
"identifierValue": "john.doe@bird.com",
"type": "to"
}
],
"template": {
"projectId": "5d9084b3-7cdb-4c87-bf7c-8871a1f21695",
"version": "b33761d9-ece1-48e3-b542-b5bbf93bd8c3",
"locale": "en",
"parameters": [
{
"type": "string",
"key": "myVariable",
"value": "yay"
}
]
},
"addMissingParticipants": true
}'
```
{% endtab %}
{% tab title="Response (201 - Created)" %}
```json
{
"id": "cfd0877a-bc16-4e85-9f20-8996f2ebfa15",
"conversationId": "907798f8-fd72-44d5-8042-fcc05c1bb570",
"reference": "",
"sender": {
"id": "68b80b8d-8060-42df-bda3-73505a8fdb84",
"type": "accessKey",
"status": "active",
"displayName": "My first email key",
"avatarUrl": ""
},
"draft": true,
"recipients": [
{
"type": "to",
"id": "8f0b5377-2edc-4116-a8e8-6a475f245a04",
"identifierKey": "emailaddress",
"identifierValue": "john.doe@bird.com",
"platformAddress": "john.doe@bird.com",
"contactAnnotation": {
"name": "John Doe"
}
}
],
"status": "accepted",
"source": "conversations",
"template": {
"projectId": "5d9084b3-7cdb-4c87-bf7c-8871a1f21695",
"version": "b33761d9-ece1-48e3-b542-b5bbf93bd8c3",
"name": "",
"locale": "en",
"variables": null,
"shortLinks": null,
"parameters": [
{
"type": "string",
"key": "myVariable",
"value": "yay"
}
]
},
"body": {
"type": "html",
"html": {
"html": "Hello, this is a test template with a variable: {{ myVariable | default: 'some default value' }}