Sending messages

The Channels API supports many of the features of Line; however, due to the omni-channel nature of the API, there may be some differences between the Channels API message and the native Line API.To send a Line message, you must have an active Line channel and perform an HTTP request to the following endpoint with a valid

When sending as well as setting the receiver information you must set message body field in all cases

Body

{
 "receiver": {
   "contacts": [
     {
       "identifierValue": "U82767028f6ac7935be3c631e2993212b"
     }
   ]
 },
 "body": {...}
}

You can send messages to users who have added your LINE Official Account as a friend or in group chats and multi-person chats that your LINE Official Account has joined. Additionally, you can send messages to users who have sent a message to your LINE Official Account within the past seven days.

The Channels API supports many of the features of Line; however, due to the omni-channel nature of the API, there may be some differences between the Channels API message and the native Line API. Here is an overview of the Line message types and Channels API message types:

Line API type

Channels API

text

image

audio / video

location

sticker

imagemap

template - buttons

template - confirm

template - carousel

template - image carousel

flex message

Outbound messages

Text

Text message

Text message with emoji

Text message with reply buttons

Text message with postback actions

Text message with reply and postback actions

Text message with location request

Image

Single image message

Single image message with text

Multiple image message

Single image message with postback actions

Single image message with label and reply actions

Single image message with label, postback and reply actions

Multiple images message with labels and postback actions

Multiple images message with reply actions

Multiple images message with labels, postback and reply actions

File

Single file message

Multiple files message

Location

Carousel

Single card with title, description and actions

Single card with image, title, description and actions

Multiple cards with title, description and actions

Multiple cards with image title, description and actions

List

List message without sections

ReplyTo

You can send any outbound message as a reply to a previous message by setting the replyTo object as shown below. The replyTo.id should be set to the id of a received message and the replyTo.type should be set to "message".

{
    "body": { ... },
    "replyTo": {
        "id": "<recievedmessageid>",
        "type": "message"
    }
}

ReplyTo with a text message

Last updated 7 months ago

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POST /workspaces/{workspaceId}/channels/{channelId}/messages HTTP/1.1 Host: Authorization: Bearer jwt Content-Type: application/json Accept: */* Content-Length: 2663 { "sender": { "connector": { "identifierValue": "channels@bird.com", "annotations": { "name": "text" } } }, "receiver": { "contacts": [ { "id": "a1405560-c8d3-4b1a-877d-3f449ad95352", "identifierKey": "emailaddress", "identifierValue": "channels@bird.com", "type": "cc", "identifiers": [ { "identifierKey": "emailaddress", "identifierValue": "channels@bird.com" } ], "platformAddress": "text", "platformAddressSelector": "text" } ] }, "reference": "my-own-identifier", "template": { "name": "text", "projectId": "a1405560-c8d3-4b1a-877d-3f449ad95352", "version": "a1405560-c8d3-4b1a-877d-3f449ad95352", "locale": "text", "attachments": [ { "mediaUrl": "https://example.com", "filename": "text", "inline": true } ], "shortLinks": { "enabled": true, "domain": "text" }, "variables": { "default": "text", "ANY_ADDITIONAL_PROPERTY": "text" }, "utmParameters": [ { "key": "text", "value": "text" } ], "parameters": [ { "type": "string", "key": "text", "value": "text" } ], "settings": { "useMmLite": true } }, "meta": { "extraInformation": { "ANY_ADDITIONAL_PROPERTY": "anything" }, "referral": { "source": "text", "title": "text", "text": "text", "group": "text", "metadata": { "source_id": "text", "source_url": "text", "media_url": "text", "tracking_id": "text" } }, "order": { "products": [ { "externalCatalogId": "text", "externalProductId": "text", "quantity": 1, "price": { "amount": 1, "exponent": 1, "currencyCode": "text" } } ] }, "referredProduct": { "externalCatalogId": "text", "externalProductId": "text" }, "email": { "subject": "text", "headers": { "ANY_ADDITIONAL_PROPERTY": "text" }, "from": { "username": "text", "displayName": "text" } }, "pushNotifications": { "gatewayTypeOverride": "apns" }, "navigatorId": "123e4567-e89b-12d3-a456-426614174000", "navigatorMessageId": "123e4567-e89b-12d3-a456-426614174000", "flow": { "id": "123e4567-e89b-12d3-a456-426614174000", "name": "text", "stepId": "text", "runId": "123e4567-e89b-12d3-a456-426614174000" }, "journey": { "id": "123e4567-e89b-12d3-a456-426614174000", "name": "text", "stepId": "text", "runId": "123e4567-e89b-12d3-a456-426614174000" }, "campaign": { "id": "123e4567-e89b-12d3-a456-426614174000", "name": "text" } }, "replyTo": { "id": "text", "order": 1, "type": "message" }, "body": { "type": "text", "text": { "text": "text", "attachments": [ { "mediaUrl": "https://example.com", "filename": "text", "inline": true } ], "actions": [ { "type": "link", "link": { "text": "text", "url": "text" } } ], "metadata": { "subject": "text", "headers": { "ANY_ADDITIONAL_PROPERTY": "text" }, "whatsapp": { "previewUrl": true }, "line": { "emoji": { "items": [ { "index": 1, "productId": "text", "emojiId": "text" } ] } }, "telegram": { "parseMode": "Markdown" } } } }, "notification": { "url": "text" }, "capFrequency": true, "enableLinkTracking": true, "ignoreQuietHours": true, "ignoreGlobalHoldout": true, "tags": [ "text" ], "shortLinks": { "domain": "text" }, "scheduledFor": "2025-05-29T06:53:07.846Z", "validity": 1 }

{ "id": "123e4567-e89b-12d3-a456-426614174000", "channelId": "123e4567-e89b-12d3-a456-426614174000", "sender": { "connector": { "id": "123e4567-e89b-12d3-a456-426614174000", "identifierValue": "text", "annotations": { "name": "text" }, "types": [ "text" ] } }, "receiver": { "connector": { "id": "123e4567-e89b-12d3-a456-426614174000", "identifierValue": "text", "annotations": { "name": "text" }, "types": [ "text" ] } }, "meta": { "extraInformation": { "ANY_ADDITIONAL_PROPERTY": "anything" }, "referral": { "source": "text", "title": "text", "text": "text", "group": "text", "metadata": { "source_id": "text", "source_url": "text", "media_url": "text", "tracking_id": "text" } }, "order": { "products": [ { "externalCatalogId": "text", "externalProductId": "text", "quantity": 1, "price": { "amount": 1, "exponent": 1, "currencyCode": "text" } } ] }, "referredProduct": { "externalCatalogId": "text", "externalProductId": "text" }, "email": { "subject": "text", "headers": { "ANY_ADDITIONAL_PROPERTY": "text" }, "from": { "username": "text", "displayName": "text" } }, "pushNotifications": { "gatewayTypeOverride": "apns" }, "navigatorId": "123e4567-e89b-12d3-a456-426614174000", "navigatorMessageId": "123e4567-e89b-12d3-a456-426614174000", "flow": { "id": "123e4567-e89b-12d3-a456-426614174000", "name": "text", "stepId": "text", "runId": "123e4567-e89b-12d3-a456-426614174000" }, "journey": { "id": "123e4567-e89b-12d3-a456-426614174000", "name": "text", "stepId": "text", "runId": "123e4567-e89b-12d3-a456-426614174000" }, "campaign": { "id": "123e4567-e89b-12d3-a456-426614174000", "name": "text" } }, "reference": "my-own-identifier", "parts": [ { "platformReference": "text" } ], "status": "accepted", "reason": "text", "direction": "incoming", "origin": { "type": "text", "id": "text" }, "replyTo": { "id": "text", "order": 1, "type": "message" }, "lastStatusAt": "2025-05-29T06:53:07.846Z", "createdAt": "2025-05-29T06:53:07.846Z", "updatedAt": "2025-05-29T06:53:07.846Z", "details": "text", "failure": { "code": 1, "description": "Unsupported media type", "source": { "code": "text", "name": "text" } }, "tags": [ "text" ], "shortLinks": { "domain": "text" }, "scheduledFor": "2025-05-29T06:53:07.846Z", "body": { "type": "text", "text": { "text": "text", "attachments": [ { "mediaUrl": "https://example.com", "filename": "text", "inline": true } ], "actions": [ { "type": "link", "link": { "text": "text", "url": "text" } } ], "metadata": { "subject": "text", "headers": { "ANY_ADDITIONAL_PROPERTY": "text" }, "whatsapp": { "previewUrl": true }, "line": { "emoji": { "items": [ { "index": 1, "productId": "text", "emojiId": "text", "length": 1 } ] } }, "telegram": { "parseMode": "Markdown" } } } } }