Caraibbean

SMS Sender Support: Caribbean

Anguilla

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Partial (Only branded allowed)

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Antigua and Barbuda

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Additional Notes: Full Dynamic sender is supported.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Aruba

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Additional Notes: Full Dynamic sender is supported.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Bahamas

• Transactional Traffic: SMS: Long Code

• Promotional Traffic: SMS: Long Code

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Additional Notes: Dynamic sender is supported for all networks.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Barbados

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Additional Notes: Two-way traffic is not available, dynamic sender is supported.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Bermuda

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Partial (Only branded allowed)

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

British Virgin Islands

• Transactional Traffic: SMS: Long Code

• Promotional Traffic: SMS: Long Code

• Conversational/2-way: SMS - 2-way Long Number

• Sender Support:

• • Alpha and Alphanumeric: No

  • Local number: No

  • Short code: No

  • International numbers: No

  • Generic sender: No

• Additional Notes: VLN Dynamic is supported for all networks.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Cayman Islands

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Additional Notes: Two-way traffic is not available, dynamic sender is supported for all networks.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Cuba

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: No

  • Local number: Yes

  • Short code: No

  • International numbers: No

  • Generic sender: No

• Additional Notes: 2-way traffic is not available.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

  • Gambling, political and adult content is forbidden

• Opt-out rules: No specific opt-out regulations

Curaçao

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: No

  • Short code: No

  • International numbers: No

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Partial (Only branded allowed)

  • Quiet hours/Do Not Disturb: No

• Additional Notes: Financial organizations: LOA (Letter of authorization) is required for sender IDs that are related to financial organizations to avoid issue with traffic delivery.

• Opt-out rules: No specific opt-out regulations

Dominica

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Partial (Only branded allowed)

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Dominican Republic

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: SMS - 2-way Short Code

• Sender Support:

• • Alpha and Alphanumeric: No

  • Local number: Yes

  • Short code: Yes

  • International numbers: No

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: No

  • Quiet hours/Do Not Disturb: No

• Additional Notes:

• • Alpha and Long Code senders are not fully supported by DO operators. As a result, some traffic from Alpha and Long Code senders may be overwritten with a random shortcode

  • Gambling, political and adult content are restricted

• Opt-out rules: No specific opt-out regulations

French Antilles

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Additional Notes: Full Dynamic sender is supported.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

French Guiana

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Additional Notes: Full Dynamic sender is supported.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: Yes

• Additional Notes: Traffic is on hold, and messages sent during these times will be queued and delivered during open hours:

• • Monday - Sunday 22:00 - 08:00

  • France Monday - Sunday 22:00 - 08:00

  • During French Guiana bank holidays

• Opt-out rules: No specific opt-out regulations

Grenada

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Partial (Only branded allowed)

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Guadeloupe

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: No

  • Short code: No

  • International numbers: No

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Partial (Only branded allowed)

  • Quiet hours/Do Not Disturb: No

• Additional Notes: Financial organizations: LOA (Letter of authorization) is required for sender IDs that are related to financial organizations to avoid issue with traffic delivery.

• Opt-out rules: No specific opt-out regulations

Haiti

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: SMS - 2-way Long Number

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Partial (Only branded allowed)

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Jamaica

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Partial (Only branded allowed)

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Martinique

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: vSMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Additional Notes: Two-way traffic is not available - fully dynamic.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Montserrat

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Partial (Only branded allowed)

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Netherlands Antilles (dissolved)

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: SMS - 2-way Long Number

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Puerto Rico

• Transactional Traffic: SMS: Long Code

• Promotional Traffic: SMS: Long Code

• Conversational/2-way: SMS - 2-way Long Number

• Sender Support:

• • Alpha and Alphanumeric: No

  • Local number: No

  • Short code: Yes

  • International numbers: No

  • Generic sender: No

  • US 10DLC: Yes

  • Toll Free Numbers: Yes

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Additional Notes:

• • VLN/10DLC registration is necessary

  • Forbidden Traffic Includes:

  • • Gambling traffic

    • Cannabis traffic

    • Alcohol, tobacco, firearms, and adult content

    • Phishing

    • Fraud or scams

    • Deceptive marketing

• Opt-out rules: No specific opt-out regulations

St. Kitts and Nevis

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Partial (Only branded allowed)

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

St. Lucia

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Additional Notes: Full Dynamic sender is supported.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

St. Pierre and Miquelon

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Partial (Only branded allowed)

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

St. Vincent and the Grenadines

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Partial (Only branded allowed)

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Trinidad and Tobago

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Additional Notes: Two-way traffic is not available.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

Turks and Caicos Islands

• Transactional Traffic: SMS: Alphanumeric

• Promotional Traffic: SMS: Alphanumeric

• Conversational/2-way: WhatsApp (bring your own number or procure one)

• Sender Support:

• • Alpha and Alphanumeric: Yes

  • Local number: Yes

  • Short code: Yes

  • International numbers: Yes

  • Generic sender: No

• Additional Notes: Full Dynamic sender is supported.

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Opt-out rules: No specific opt-out regulations

US Virgin Islands

• Transactional Traffic: SMS: Long Code

• Promotional Traffic: SMS: Long Code

• Conversational/2-way: SMS - 2-way Long Code

• Sender Support:

• • Alpha and Alphanumeric: No

  • Local number: No

  • Short code: Yes

  • International numbers: No

  • Generic sender: No

  • US 10DLC: Yes

  • Toll Free Numbers: Yes

• Restrictions:

• • Operator registration required: No

  • Generic URL shortening allowed: Yes

  • Quiet hours/Do Not Disturb: No

• Additional Notes: The same USA regulations apply for this destination. You can use 10DLC, Toll-Free Numbers, and Short Codes.

• Opt-out rules: No specific opt-out regulations