Use WhatsApp
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You cannot send outbound messages to your customers without an .
Once you have installed WhatsApp and received , you can send and receive messages via Bird.
WhatsApp messages can be sent:
From
With
As a
When a customer sends you a message on WhatsApp, that message will start a conversation in Inbox. Inbox agents can reply to this message at any time within WhatsApp's customer care window by sending a , or by typing a free-form response.
Inbox agents can start a conversation with a customer on WhatsApp by sending an .
With WhatsApp installed, you can use to send WhatsApp messages to your customers.
With WhatsApp installed, you can set up and send to your customers on WhatsApp by sending an .