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Bird CRM docs
Inbox
- Inbox
Campaigns
Automation
Audience & Contacts
Content
Analytics
Channels
- Channels
AI
- AI
- AI Agents
  - Concepts
    Knowledge bases
    OpenAI token usage
  - How-to
    Build a knowledge base
    Set up an AI Agent
    Deploy an AI Agent
Payments
- Bird Pay (Beta)
Integrations
- Integrations
Account & Billing
- Account
  - Organization settings
    General
    Single-Sign On (SSO)
    Set up Single-Sign On (SSO)
    Enforce Single-Sign On (SSO)
    Entra ID
    Google Workspaces
    Okta
    SCIM
    Okta setup
    Entra ID
    Security Settings
    Business profile
    Workspaces
    Plans & Billing
    Wallets
    Users
    Access policies
    Access roles
    Access keys
    How to find your Organization ID
    How to find a Workspace ID
    How to limit a user's access to a single workspace
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Channels

Channels

Supported channels

Instagram Messaging

Instagram message types

Last updated 7 months ago

Supported message types

We currently support the following outbound message types for Instagram:

Channel

Text

Image

File

List

Carousel

Reply actions

Messages

Comments

Mentions

Instagram message examples

In the images below, you can see how different Instagram message type will appear on the recipient's device.

Text message

Text with reply actions

Image message

Image with reply actions

File message

List message

Carousel