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    • About Bird CRM
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  • Campaigns
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      • How-to
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        • Set up a business hours auto-responder
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  • Content
    • Email templates
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        • Advanced Email Templating
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    • Message templates
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        • Create a message template
      • Concepts
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          • Commerce messages
        • Apple Messages for Business
        • Push notifications
      • How-to
        • Localize a message template
        • Add variables to a message template
        • Create an SMS message template
        • Apple Messages for Business
          • Use dynamic variables in Apple Messages templates
          • Create a text Apple Messages template
          • Create an image Apple Messages template
          • Create a location Apple Messages template
          • Create a file Apple Messages template
          • Create a rich link Apple Messages template
          • Create a list picker Apple Messages template
          • Create authentication Apple Messages message types
          • Create a quick reply Apple Messages template
          • Create a time picker Apple Messages template
          • Create an iMessage App message template
          • Create a payment Apple Messages template
        • WhatsApp message templates
          • Create a WhatsApp approved message template
          • Create a reply to open conversation WhatsApp message template
          • Create a single product WhatsApp message template
          • Create a catalog WhatsApp message template
          • Create a coupon WhatsApp message template
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          • Create Approved WhatsApp Flows Template
          • Create reply to open conversation WhatsApp Flows Template
        • Create Push Notifications message templates
    • Chat widgets
      • Concepts
        • Send and receive messages
      • How-to
        • Build and install a chat widget on a Shopify store
        • Build and install a chat widget on your website
    • Media Library
      • How to Upload Images to the Media Library
    • Translation files
      • Creating and using translation files
    • External Data Sources
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      • Using lookup tables in Flows
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        • Analyze the performance of your channels
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          • Install LINE
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            • Find and buy a new number
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        • SMS
          • Quickstarts
            • Install SMS
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            • Choose the right sender : Availability and restrictions by country
              • SMS Country Information Guide: Africa (A-L)
              • SMS Country Information Guide: Africa (M-Z)
                • South Africa
                • Nigeria
              • SMS Country Information Guide: Asia (A-K)
                • Japan
                • India
                • China
              • SMS Country Information Guide: Asia (L-Z)
                • Malaysia
                • Singapore
              • SMS Country Information Guide: Caribbean
              • SMS Country Information Guide: Central America
              • SMS Country Information Guide: Europe (A-M)
              • SMS Country Information Guide: Europe (N-Z)
              • SMS Country Information Guide: Middle East
                • United Arab Emirates
              • SMS Country Information Guide: North America
                • Messaging Best Practices - NORAM SMS / MMS
                • Canada
                • United States
                • Prohibited Content - NORAM SMS / MMS
              • SMS Country Information Guide: Oceania
                • New Zealand
                • Australia
              • SMS Country Information Guide: South America
            • MMS sizes and limitations
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              • Use case requirements for SMS Registration
              • Setting up a SMS consent flow
              • SMS Privacy Policies
              • SMS Toll-free number
                • TFN Verification
                • Additional Costs for using TFN
                • How-to Guides
                  • Purchase a Toll Free Number via Bird
                  • Register a US or Canadian TFN for SMS via Bird
              • SMS 10DLC
                • How-to Guides
                  • Purchase a 10DLC number via Bird
                  • Register a 10DLC brand via Bird
                  • Register a 10DLC campaign via Bird
                  • Install SMS 10DLC
                  • Delete inactive 10DLC campaigns to avoid additional charges
                • Throughput and Daily Caps
                • Brand registration
                • Campaign registration
                • Additional costs for using 10DLC
                • 10DLC FAQs
            • Page 1
        • WhatsApp
          • Quickstarts
            • Before you start
            • Install WhatsApp
          • Concepts
            • WhatsApp for Business
            • Accounts and verification levels
              • Verified Facebook Business Manager Account
              • Official WhatsApp Business Account (Green tick)
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            • FAQs
          • How-to
            • Verify your Facebook Business Manager Account
            • Set up commerce messaging
              • Product inquiries
              • Product orders
            • Create a WhatsApp Flow
              • Create a flow
              • Testing your flow
              • Publishing and sending your flow
              • Handling Flow submission
            • Enable conversational components
            • Become a WhatsApp Tech Provider
              • Onboard as a Tech Provider
              • Connecting to Bird as solutions provider
              • Meta Tech Partner Migration 2024
        • Telegram
          • Install Telegram
          • Bot commands setup
  • AI
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        • Create an FAQ model
        • Build a detect intent model
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      • How-to
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        • Set up and deploy detect intent models
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      • How-to
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  • Payments
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        • Strong Customer Authentication (SCA)
      • How-to
        • Create a Payment link
        • Refund a Payment
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        • Respond to a Dispute
        • How to set up MFA using the Authenticator app?
      • FAQs
        • Why was my onboarding unsuccessful?
        • How do I update my business address?
        • What are foreign currency fees on my Bird Payments?
        • How to raise an issue with Bird Pay with support?
  • Integrations
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        • ActiveCampaign
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        • Google Cloud Translation AI
        • HubSpot
        • Magento 1
        • Magento 2
        • Monday.com
        • Notion
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        • Rebrandly
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        • Shopify
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  • Account & Billing
    • Account
      • Organization settings
        • General
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          • Set up Single-Sign On (SSO)
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        • How to find your Organization ID
        • How to find a Workspace ID
        • How to limit a user's access to a single workspace
        • How to download usage report?
        • How to pay (settle) invoices via wallet?
  • Help & Reference
    • Bird support
      • Invite Bird support
    • Deliverability & compliance
      • Email compliance - Bulk sending
      • United States SMS/MMS compliance
        • Key US Regulations
        • General US content restrictions
        • US SMS/MMS compliance
        • US Voice compliance
        • US state-level laws and regulations
        • US compliance & best practices checklist
        • US compliance FAQs
      • Singapore SMS Compliance
    • Data protection
      • Approved subprocessors
    • Release notes
    • Glossary
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  • Require Multi-Factor Authentication (MFA)
  • IP Restrictions

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  1. Account & Billing
  2. Account
  3. Organization settings

Security Settings

Last updated 6 months ago

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BirdCRM supports multiple security settings to give you control over how your users access your organization and protect your data.

Require Multi-Factor Authentication (MFA)

To ensure your organization's security, you can require that all users enable multi-factor authentication (MFA). To activate this feature, toggle the setting in the .

When this setting is enabled, any users who do not have MFA configured will be prompted to set it up before their next login attempt. Users logging in through Single Sign-On (SSO) will not be impacted by this change..

Tip: Users who authenticate via Single Sign-On will not be affected by this requirement.

IP Restrictions

Tip: IP Restrictions only impact users accessing your BirdCRM organization. Access keys will continue to be able to make API calls from any IP address.

Setup Steps

  1. Under the IP Restrictions section, you can click the + icon next to Restricted IP Addresses to add new IP addresses to restrict access to. IP address can be added one per line and can either be a single IP address or a CIDR. Both IPv4 and IPv6 are supported and can be used concurrently.

Be careful when adding IP restrictions! If you enter the wrong IP address, you may be locked out of your organization.

  1. To exclude specific users from IP restrictions, click the + icon next to Users excluded from IP restrictions and add the appropriate individuals.

  2. After completing the setup, click Save to apply your changes.

Your users can now only access your organization from your set of allowed IP address(es).

Tip: We recommend keeping at least one user in the exclusion list who has permissions to configure your IP restrictions to ensure you do not get locked out of your organization.

To further secure your BirdCRM environment, you can restrict access to specific IP addresses. This can be configured through the .

You can enter individual IPv4 or IPv6 addresses or (e.g. 123.14.12.1/24). You can also set users who are exempt from the IP restrictions and will continue to be able to access your BirdCRM organization from any IP address.

Go to the of your organization settings.

Access Settings section
CIDRs
Access Settings page
Access Settings section