Build and install a chat widget on a Shopify store
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An installed store integration
Go to Preferences > Chat widgets.
Click Create new chat widget.
Name your chat widget.
Select the Default Language from the drop-down.
Click Ecommerce platforms.
Select your Shopify store from the drop-down.
Click Create new chat widget.
Add styling, branding, display rules, and additional channels to your chat widget.
Click Publish.
Go to Manage integrations.
Find your Shopify store.
In the Config tab, click Enable sign-up forms. You'll be sent to Shopify.
In the App embeds panel, switch the Bird CRM toggle to off then on. There should be a message at the bottom of your screen that says 'Bird CRM: Marketing activated'.
The chat widget launcher should now be visible in the bottom right-hand side of your store preview in Shopify.
Click Save in the top right-hand corner.
Open your store. The chat widget should be visible.