Set up commerce messaging
Last updated
Was this helpful?
Last updated
Was this helpful?
Connect a Facebook catalog to your WhatsApp Business Account to be able to sell products and services on WhatsApp.
A catalog can only be associated with one WhatsApp Business Account at a time.
A WhatsApp Business Account can only be connected to one catalog.
An
A
The ID of the catalog you created in Facebook's Commerce Manager
In Bird, go to Enable channels > WhatsApp > All channels and select the WhatsApp channel you want to send commerce messages from.
Click the Settings tab.
Under 'Product Catalog ID', enter the ID of the catalog you created in Facebook's Commerce Manager.
[Optional] Switch the 'Shopping cart' toggle to 'On'. When enabled, this displays art-related buttons in the conversation, catalog, and product details. See for more information.
[Optional] Switch the 'Catalog' toggle to 'On'. When enables, this displays storefront-relates buttons in conversation and business profile views. See for more information.