Onboard as a Tech Provider
Before connecting to Bird as a solutions provider to manage WhatsApp messaging to your customers you need to register as a Tech Provider
Step 1: Create a Meta Business Account
Create or use your existing Meta Business Account to ensure it has all required business details including address, website, email, etc. The account must be owned by someone who can provide appropriate details during the business verification process.
Things to keep in mind:
Your business can only have a maximum number of 2 Meta Business Accounts
Ensure all the information provided is correct, otherwise it will be rejected during business verification. If your business account is not in good standing with Meta, then you won’t be able to successfully onboard WhatsApp services
Step 2: Create a Meta App
Go to the My Apps panel and create a new business app and connect it to your Meta Business Account. Alternatively, you can connect an existing app to your Meta Business Account by loading your app in the App Dashboard and skipping to 3.
If you create an app and aren't given the option to create a business app immediately, first choose Other > Next.
Choose Business
Complete the rest of the form. If you are unable to move past this step, try setting the Business Account dropdown menu to No Business Manager account selected and proceed.
Once the app is created, go into your App under the basic settings tab to update your domains, icon, etc.
Add your privacy policy and terms of service URLs, which will be visible to users onboarding through Embedded Signup. To complete creating the app, select the Messaging category and save all changes.
Step 3: Apply for advanced access to public_profile
For the embedded signup to work, you must have advanced access to the public_profile
permission on your Meta app.
In the Meta for developers app dashboard, navigate to your App Review > Permissions
Find the
public_profile
permission and request advanced accessEnsure advanced access is granted
Step 4: Add the WhatsApp Product
From your App Dashboard, add the WhatsApp product.
You will then be redirected to select your business account and accept the Facebook Terms for WhatsApp Business and the Meta Hosting Terms for Cloud API.
Step 5: Complete Business Verification
Select Start verification in the Provider verification step to apply for Business Verification if you have not already done so, and ensure you have uploaded the required official documents. Please follow the guidelines on domain verification. Your Meta Business Account needs to be verified before using the Embedded Signup flow.
Connecting to Bird as solutions providerLast updated