# Conversation actions Conversation actions are a set of actions that allow you to manage conversations in Inbox. ### Send file message to conversation This action sends a file message to a new or existing conversation in Inbox. Use this action to share a document, image, or other file with the customer. ### Send GIF message to conversation This action sends a GIF message to a new or existing conversation in Inbox. Use this action to add some fun or humor to the conversation! ### Send image message to conversation This action sends an image message to a new or existing conversation in Inbox. Use this action to share a visual element that enhances the conversation. ### Send list message to conversation This action sends a list message to a new or existing conversation in Inbox. Use this action to provide the customer with a series of options or information in a concise format. ### Send message with location to conversation This action sends a message with location information to a new or existing conversation in Inbox. Use this action to provide the customer with relevant location data or directions. ### Send plain text message to conversation This action sends a plain text message to an existing conversation in Inbox. Use this action to provide the customer with a quick response or answer to their inquiry. ### Send template message to conversation This action sends a template message to a new or existing conversation in Inbox. Use this action to provide the customer with a structured message that can include text and images. ### Wait for conversation message This action suspends the flow and waits for a message on a conversation in Inbox. Use this action to ensure that the workflow doesn't proceed until the customer has responded or sent a message. ### Wait for conversation participant change This action suspends the flow and waits for a change in participants on a conversation in Inbox. Use this action to ensure that the workflow only proceeds when the appropriate agents or participants are present in the conversation. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bird.com/applications/automation/flows/concepts/actions/conversation-actions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.