Create a list picker Apple Messages template

List picker allow your customers to choose from a list of options, making it easy for them to engage with your business by selecting from a curated list that you provide.

Message components

Message received

This is the initial message that recipients see when they receive a list picker message from you. It should be attention-grabbing and relevant to the choices you're offering.

  • Image: Choose to upload a file or provide a URL to a public image that is related to the action you want your customers to take.

  • Title: This is your main call-to-action (CTA), such as "Pick an item". You can include variables to personalize the CTA.

  • Subtitle: Use this for additional information supporting your main CTA. Variables can be included for personalization.

  • Style: Options include 'Icon', 'Small', 'Large'. It's recommended to use the 'Large' style for better visibility.

List content

This section lets you add the options for your customers to choose from.

  • Section Title: The main heading for your list. Variables can be included to tailor the message.

  • Subtitle [Optional]: Additional details about the option. Variables are supported for customization.

  • Image [Optional]: You can upload an image or provide a URL to complement the option visually.

You can add multiple sections to your list picker message. This is useful if you want to send multiple questions to your customers in a single message.

Message replied

'Message replied' is the message that is shown to a recipient when they make a selection from the list you've provided.

You'll need to provide the following content to populate the message:

  • This message appears to recipients after they've made a selection, confirming their action.

    • Image: Upload or provide a URL for an image related to the completed action.

    • Title: For example, "Selection made". Variables can be used here for customization.

    • Subtitle: Additional supporting text for the title. This can also include variables.

    • Style: Options include 'Icon', 'Small', 'Large'. The 'Icon' style is recommended for reply messages.

How to make a quick reply message template

  1. Go to Content > Message templates.

  2. Click Create new message project.

  3. Under 'Platform', select Apple Messages.

  4. Select List picker as the 'Message type'.

  5. Message Received Block:

    • Add an image by uploading or using a URL.

    • Enter the Title and Subtitle.

    • Select 'Large' from the Style dropdown.

  6. List Content Block:

    • Enter a Section Title for each part of your list.

    • Add list items by specifying a title, optional subtitle, and optional image for each.

    • To include more items, click 'Add item +'. For additional sections, click 'Add list section +', then customize as needed.

  7. Message Replied Block:

    • Upload or provide a URL for an image.

    • Enter a title and subtitle.

    • Choose 'Icon' from the Style dropdown.

  8. Once your template is complete, click Publish to make it available for use.

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