Create a list picker Apple Messages template
List picker allow your customers to choose from a list of options, making it easy for them to engage with your business by selecting from a curated list that you provide.
Message components
Message received
This is the initial message that recipients see when they receive a list picker message from you. It should be attention-grabbing and relevant to the choices you're offering.
Image: Choose to upload a file or provide a URL to a public image that is related to the action you want your customers to take.
Title: This is your main call-to-action (CTA), such as "Pick an item". You can include variables to personalize the CTA.
Subtitle: Use this for additional information supporting your main CTA. Variables can be included for personalization.
Style: Options include 'Icon', 'Small', 'Large'. It's recommended to use the 'Large' style for better visibility.
List content
You have two options for setting up List content: Static and Dynamic.
Static list Content: Predefined options you set up in advance. This provides an easy way to create a static list of single or multi-select options with one or more sections.
Dynamic list Content: Offer flexibility by allowing you to define options at the time of sending the message. This is achieved by creating a variable designated as a "Section list".
When creating a static list configure the following for the options your customers can choose from:
Sections:
Add one ore more sections containing options
Section Title: The main heading for your list. Variables can be included to tailor the message.
Single or Multiple select: Whether the options in this section are single or multiple select
Options:
Title: The title of the option. Variables are supported for customisation.
Subtitle [Optional]: Additional details about the option. Variables are supported for customisation.
Image [Recommended]: You can upload an image or provide a URL to complement the option visually.
Images should be 180px × 180px (60pt × 60pt @3x resolution). The total file size for an image within a list picker is limited to 64 KB.
Message replied
'Message replied' is the message that is shown to a recipient when they make a selection from the list you've provided.
You'll need to provide the following content to populate the message:
This message appears to recipients after they've made a selection, confirming their action.
Image: Upload or provide a URL for an image related to the completed action.
Title: For example, "Selection made". Variables can be used here for customization.
Subtitle: Additional supporting text for the title. This can also include variables.
Style: Options include 'Icon', 'Small', 'Large'. The 'Icon' style is recommended for reply messages.
How to make a quick reply message template
Go to Content > Message templates.
Click Create message template.
Under 'Platform', select Apple Messages.
Select List picker as the 'Message type'.
Message Received Block:
Add an image by uploading or using a URL.
Enter the Title and Subtitle.
Select 'Large' from the Style dropdown.
List Content Block:
For static list content:
Enter a Section Title for each part of your list.
Add list items by specifying a title, optional subtitle, and optional image for each.
To include more items, click 'Add item +'. For additional sections, click 'Add list section +', then customize as needed.
For dynamic list content, first create a new variable under settings as a "Section List". Then in the list content block, select the dynamic option and specify this variable in the parameter key.
Message Replied Block:
Upload or provide a URL for an image.
Enter a title and subtitle.
Choose 'Icon' from the Style dropdown.
Once your template is complete, click Publish to make it available for use.
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