WhatsApp message types

Supported message types

Outbound messages fall into one of two categories: approved templates and replies to open conversations. Not all message types are supported by each category.

We currently support the following outbound message types for WhatsApp:

WhatsApp template typeTextImageFile

Approved template

Reply to open conversation

WhatsApp message examples

In the images below, you can see how different WhatsApp message type will appear on the recipient's device.

Text message

Image message

File message

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