# WhatsApp message types

### Supported message types

{% hint style="info" %}
Outbound messages fall into two categories: approved templates and replies to open conversations. Not all message types are supported by each category.
{% endhint %}

We currently support the following outbound message types for WhatsApp:

| WhatsApp template type     | Text                 | Image                | File                 |
| -------------------------- | -------------------- | -------------------- | -------------------- |
| Approved template          | :white\_check\_mark: | :white\_check\_mark: | :white\_check\_mark: |
| Reply to open conversation | :white\_check\_mark: | :white\_check\_mark: | :x:                  |

### WhatsApp message examples

Below are examples of how different WhatsApp message types appear on the recipient's device.

#### Text message

<img src="/files/b0mz39nOBf7R7B2NJP2i" alt="" data-size="original">

#### Image message

![](/files/48b9W7tQT6VGLD2p971m)

#### File message

![](/files/T3w4zcEkOlavNy45yAZR)


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