How to bulk delete contacts

Note: You will need to have data flows enabled for this in your workspace

  • Go to Workflows > Data flow. You can also access it from Admin console > Workflows > Data flows

  • Create a new data flow with following source and destination

  1. Source: CSV Upload

  2. Destination: Delete contact

  • Once created, you will need to add the following in JSONATA expression if your key identifier is phonenumber:

{
 "identifierKey": "phonenumber",
 "identifierValue": "+" & $.Phone
}

  • If your key identifier is email, then use below

{
 "identifierKey": "emailaddress",
 "identifierValue": $.Email
}
  • Now, you can export contacts from a list or segment or the contacts page, and upload here in the data flow.

  • Click on Save and then click on Run Now

  • You can Edit data flow to upload more files and then again click on Save > Run Now.

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