# I’ve lost my password If you have forgotten your password, you can reset your password using your email and clicking on ‘[Forgotten my password](https://dashboard.messagebird.com/forgot-password)’!**Note:** if you have requested to reset your password via "Forgotten my password" and don't see a response from us, please check your spam folder. If you don’t know which email address is attached to your account, reach out to our Support Team via the form on [this page](https://www.messagebird.com/contact), we'll be happy to help you. Be sure that you are using the email address you registered with or your company email to submit your password request. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bird.com/connectivity-platform/accounts-workspaces-users-subaccounts/ive-lost-my-password.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.