# What is Programmable Conversations? Programmable Conversations unifies the world’s most popular communication channels with a single API making fragmented customer communication a thing of the past. This allows your representatives to quickly and easily communicate with your customers across different communication channels and saves your developers valuable time spent in building and maintaining multiple API connections. With Programmable Conversations, we will connect you to a growing directory of communication channels as they become available allowing you to deliver the ultimate personalized experience by creating rich profiles of active channels for each customer. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bird.com/connectivity-platform/faq/what-is-programmable-conversations.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.