I don't see the Verify codes in my dashboard

Verify codes will not be visible in your SMS, Voice or Email overview for security reasons. Instead, you will be able to see your Verify activity in the Verify overview of your dashboard. You can navigate to see this overview via the left hand menu on the dashboard.

In the overview you will see all verification codes sent from your account, along with information such as the Verification ID, recipient info and which channel was used. You will also be able to see the status of the code and whether or not this has been verified yet.

Below you can see an overview of the various statuses that you will find in the Verify overview along with their meanings:

If you are having issues with the delivery of your OTP, please see this article for tips on how to troubleshoot the problem per channel: My end users are not receiving their codes

Last updated