Do I need to purchase a number to publish SMS, Voice, and Webhook flows?

SMS: It depends on your country.

  • For Germany, UK, and The Netherlands, you’ll have a shared number available with which you can create and publish an SMS flow.

  • For all other countries, a UK Number will be assigned automatically unless not supported by local restrictions—as some countries overwrite the sender ID—in which case you will indeed need to buy a Dedicated Number.

Voice: Yes, you need to buy a Number to be able to publish your flow.

Webhook: No, you do not need to buy a number to be able to publish a Webhook flow. If there are SMS and Voice Steps inside your Webhook flow, the same requirements as above apply.

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