Deleting an agent

Owners and admins can remove agents from Inbox. To do so, follow these steps:

  1. Sign in to Inbox.

  2. Click the Settings icon on the taskbar on the left-hand side of your screen.

  3. Click Agents. A list of all of your Inbox agents will appear.

  4. Find the agent that you want to delete, go to the Edit column, and click the three dots.

  5. Click Delete. A pop-up will appear to check that you're sure that you want to delete that agent.

  6. Click Yes, delete to delete the agent.

NOTE: Once you've deleted an agent, you can always add them again by clicking Add agent.

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